FY26_RFI-ICN System Replacement
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Homeland Security (DHS), specifically Immigration and Customs Enforcement (ICE), is issuing a Request for Information (RFI) for the ICN System Replacement Initiative. This RFI seeks market research and industry feedback from qualified professionals to provide operational solutions for replacing the legacy ICE Communications Network (ICN) system. The objective is to design, develop, and deploy a next-generation system, the Digital Content Delivery System (DCDS), ensuring continued mission-critical communications. Responses are due February 9, 2026.
Scope of Work
The initiative aims to replace the end-of-life ICN system with DCDS, leveraging cloud-based and Commercial-off-the-Shelf (COTS) technologies. Key drivers include addressing unsupported technology, mitigating operational risks, and modernizing digital signage capabilities. Solution requirements include:
- FedRAMP Moderate Compliance: For both application and infrastructure.
- Multi-Platform Support: Operable on Windows, Mac, and iOS.
- Scalable Multi-User Environment: Supporting geographically distributed ICE locations.
- Robust Content Management: Centralized scheduling, rapid updates, offline playback, and complex playlist support.
- Integration: Compatibility with existing encoders and external content vendors.
- Security: Encryption, MFA, SSO, comprehensive auditing, and data loss prevention.
- Network Efficiency: Adaptive streaming, low latency, and scalable architecture.
- Resilience: Redundant infrastructure, disaster recovery, and business continuity planning.
- Professional Services & Training: Vendor-provided onboarding, ongoing support, and consultation.
Contract & Timeline
- Type: Request for Information (RFI) - Market Research
- Set-Aside: None specified (market research stage)
- Response Due: February 9, 2026, at 3:00 PM EST
- Published: February 2, 2026
- Agency: US IMMIGRATION AND CUSTOMS ENFORCEMENT (ICE)
Evaluation
This RFI is solely for market research and planning purposes. The Government intends to select several respondents to present a live demonstration of their operational capabilities, platforms, and data services. This RFI does not constitute a solicitation, nor does it commit the Government to issue a solicitation or make an award.
Response Instructions
Interested parties must respond via two methods:
- Microsoft Form: Complete questions at
https://forms.office.com/g/ASiZWKBvLK. - Written Submission:
- Page Limit: 10 pages maximum.
- Format: PDF or Word, Times New Roman 12-point font.
- Cover Page: Include Company Name, Primary POC (name, email), UEI, anticipated NAICS, and anticipated PSC. Mark proprietary information clearly.
Contact: Tonya Fells, Contract Specialist (Tonya.T.Fells@ice.dhs.gov).