FY27_RFI-SEVP
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Homeland Security (DHS), specifically Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI), has issued a Request for Information (RFI) titled FY27_RFI-SEVP. This RFI seeks market research information and industry feedback from qualified professionals capable of providing operational solutions for program management and administrative support to the Student and Exchange Visitor Program (SEVP). The Government intends to select several respondents for live demonstrations of their capabilities. Responses are due May 25, 2026.
Purpose
This RFI is solely for market research, planning, and information gathering purposes. It aims to obtain industry feedback on operational solutions that can support the overall needs of ICE SEVP, particularly concerning its IT systems like the Student and Exchange Visitor Information System (SEVIS) and SEVP Business Automation Section (SBAS). This is not a solicitation, and the Government is not committing to a contract.
Scope of Work
The RFI outlines requirements for providing comprehensive program management and administrative support services. Key areas include:
- Program Management Support: Utilizing Agile methodologies for SEVIS and its subsystems, covering backlog grooming, UAT, production support, communications, and user guide development.
- SBAS Support: Program management and administrative support for business process automation initiatives, including the SEVP Interactive Dialog (SID) chatbot and analytics. Technical development and direct system maintenance are excluded.
- Information Management: Maintaining program repositories (SEVPAMS), ensuring version control, metadata consistency, and updating Knowledge Management libraries.
- Risk & Schedule Management: Developing and maintaining risk management plans, inventories, process improvements, program roadmaps, and integrated master schedules.
- Requirements Definition: Supporting product owners in eliciting, documenting, and prioritizing business requirements and writing user stories.
- Technical Writing & User Support: Developing end-user help materials, user guides, and supporting strategic communications.
- Interface Partner Support: Maintaining documentation and facilitating communication with SEVIS interface partners.
- User Acceptance Testing (UAT): Supporting UAT for system enhancements, analyzing processes, and verifying production readiness.
Performance Standards
Key performance indicators include a 98% timely submission rate for deliverables, maintaining at least 90% staffing, and ensuring deliverables are professional, clear, concise, and editable. Adherence to ICE and DHS policies (e.g., NIST, Section 508) is mandatory.
Period & Place of Performance
- Period: A two-month transition-in period, followed by a ten-month base period, and two one-year option periods.
- Place: Primarily at DHS and ICE Facilities in the National Capital Region (NCR), VA, with potential for remote/telework at the COR's discretion.
Special Requirements
Contractor personnel will require background investigations and preliminary fitness determinations for access to sensitive information and facilities. Staffing must maintain adequate levels, including specific key personnel. The use of Agile methodologies and generative AI tools (DHSChat) is encouraged. Compliance with numerous DHS and ICE policies, including IT security, privacy, and Controlled Unclassified Information (CUI), is essential.
Additional Notes
This RFI is for market research only; it is not a solicitation. The Government will not pay for costs incurred in response to this RFI. Proprietary information must be clearly marked.