G099| HCHV Central Coast for the Veterans Affairs Palo Alto Health Care System

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide emergency residential treatment, rehabilitative, and supportive services for geriatric homeless Veterans as part of the Community Based Health Care for Homeless Veterans (HCHV) program.

• Provide housing, labor, supervision, materials, and supplies for services.

• Services include:

  • Residential Room and Board: 24/7 access, single beds, personal linens, furnishings, and secure storage for belongings.
  • Dietetic Services: Three meals and snacks daily, accommodating dietary restrictions and cultural preferences. Food prepared and stored under sanitary conditions.
  • Laundry Facilities: Free access to laundry facilities and detergent, with assistance provided if needed.
  • Case Management Services: Minimum staffing ratio of 1 case manager per 12 Veterans. Services include intake, psychosocial assessments, individualized care plans, coordination with VA staff, crisis intervention, financial planning, permanent housing search, and employment assistance.
  • Medical Case Management: Support for health and wellness, appointment scheduling, medication management, and referrals.
  • Permanent Housing Search: Assistance in transitioning to permanent housing.
  • Financial Planning and Employment: Referral and follow-up for financial resources and employment opportunities.
  • Group Activities: Structured activities such as therapy, life skills, and vocational counseling.
  • Discharge Planning: Securing permanent housing as the primary goal, with a discharge plan developed within one week of admission.

• Minimum staffing ratio of 1 case manager per 12 Veterans.

• Intake packets within 72 business hours of admission.

• Individualized Care Plan developed within 72 business hours of admission.

• Bi-monthly (60 days) ICP update meetings with VA Liaison.

• Monthly case management update meetings with VA Liaison.

• Critical Incident Reporting within 24 hours.

• Bed Occupancy: Minimum 85% average occupancy rate, preferred 90%.

• Quality Assurance: Compliance with QASP and performance monitoring.

• Services to be provided on-site at the Contractor's facility.

• Specific locations mentioned include Monterey and Santa Cruz Counties.

• Initial stay expected to be no longer than 60 days, with extensions requiring VA authorization.

• Geriatric population defined as 50 years or older, with case-by-case exceptions.

• Facilities must be stand-alone and have a home-like environment.

• Contractor staff must be qualified professionals.

• Compliance with all terms, conditions, provisions, and requirements.

• Adherence to HIPAA, confidentiality, and safety protocols.

• COVID-19 provisions including PPE and cleaning.

• No religious discrimination in service provision.

Sources Sought Notice

This is a Sources Sought Announcement only; no solicitation is currently available. The Department of Veterans Affairs (VA) Network Contracting Office (NCO 21) is conducting market research to identify vendors capable of providing Health Care for Homeless Veterans (HCHV) Contract Emergency Residential Services (CERS) for the Veteran Affairs Palo Alto Health Care System (VAPAHCS) in Monterey and Santa Cruz Counties. The information gathered will help determine procurement strategy.

• The primary service is providing 8 beds per day to homeless veterans on a per diem basis, in accordance with a draft Performance Work Statement (PWS).

• The projected period of performance spans 5 years, from 10/01/2026 to 09/30/2031.

• Interested contractors must email a Capability Statement to Austin.Mitts@va.gov by 12:00 P.M. PST on April 14th, 2026.

• Responses should address specific questions regarding socioeconomic status, company information (legal name, UEI), point of contact, capabilities, experience with HCHV CERS, similar projects, subcontracting plans, GSA contract information, facility plans, and a price estimate.

• Failure to provide information for items 1-10 will be considered non-responsive.

• The applicable NAICS Code is 624221 (Temporary Shelter) with a small business size standard of $13.5 Million.

• For small businesses, there is a Limitations on Subcontracting requirement (FAR 52.219-14 and FAR 52.219-27), stating at least 50 percent of the cost of contract performance for personnel must be expended for employees of the concern.

• SDVOSB and VOSB firms should be registered with the SBA.

• All information is preliminary and not binding.

• The Government will not pay for submitted information.

• Contractors must have a current registration in the System for Award Management (SAM).