G099--Health Care for Homeless Veterans (HCHV) Medical Respite Contract Emergency Residential Services (CERS) in Oahu, Hawaii for VA Pacific Islands Health Care System (VAPIHCS)

Performance Work Statement (PWS)

To provide medical respite, transitional housing, meals, and case management services to homeless Veterans on Oahu, Hawaii, through the Health Care for Homeless Veterans (HCHV) program. The goal is to transition Veterans from homelessness to stable housing.

• Housing: Provide 2-10 beds in community-based Contracted Residential Services (CRS) facilities for men and/or women.

• Services: Offer 24/7 medical respite, transitional housing, 3 nutritious meals and a snack daily, laundry facilities, and transportation to medical appointments and community resources.

• Case Management: Assign a Case Manager to each Veteran to develop and implement an individualized Housing Support Plan (HSP), assist with accessing resources (medical, financial, social), and support the transition to permanent housing.

• Eligibility: Target homeless Veterans eligible for VA healthcare, prioritizing those transitioning from chronic street homelessness, institutional discharge, or recent homelessness.

• Admission: Aim for same-day admission upon referral or expected hospital discharge. Veterans are not denied based on sobriety, treatment history, or legal history.

• Length of Stay: Ideally limited to 90 days or less, with extensions possible based on clinical need and VA approval.

• Maintain an occupancy level of at least 80% (preferred 90-100% quarterly).

• Achieve VA Central Office metric of 20% or less negative discharges.

• Discharge Veterans into permanent housing or appropriate healthcare setting within 90 days or less.

• Provide timely incident reporting and discharge summaries.

• Place: Oahu, Hawaii.

• Period: Begins August 2nd, 2026, with a minimum program establishment of one year.

• Facility: Must be ADA accessible, clean, safe, and equipped with necessary amenities. Must comply with local, state, and federal safety, health, and sanitation codes.

• Staffing: 24/7 on-site staff presence, qualified Case Managers (1:15 ratio), and administrative staff available for emergencies. Staff must be trained in relevant areas (CPR, substance abuse, mental health, etc.) and undergo background checks.

• Security: Adherence to VA IT and information security regulations, including background investigations and data protection.

• Reporting: Daily census, monthly HSP summaries, critical incident reports, discharge reports, and monthly attendance for billing.

• Billing: Per diem payments based on occupied bed days, with specific rules for scheduled/unscheduled absences and hospitalizations. Invoices submitted electronically via Tungsten Network.

Sources Sought Synopsis

This document is a Sources Sought Synopsis, not a solicitation. Its purpose is to conduct market research to identify potential vendors capable of providing Health Care for Homeless Veterans (HCHV) Medical Respite Contract Emergency Residential Services (CERS) in Oahu, Hawaii for the VA Pacific Islands Health Care System (VAPIHCS). The government is not obligated to award a contract based on responses.

• Provide emergency housing and medical respite services for homeless Veterans in Oahu, Hawaii.

• Services should align with HCHV CERS model requirements.

• Contractor must have a facility located in Oahu, Hawaii.

• Services include medical respite, case management for income improvement, and identification of long-term housing.

• Support for individuals with substance abuse problems and co-occurring disorders.

• Facility must be ADA compliant or wheelchair accessible.

• Place of Performance: Oahu, Hawaii.

• Period of Performance: Intended for 5 years, approximately beginning August 2, 2026.

• This is a request for information, not a proposal submission.

• Vendors are asked to submit responses to the email address provided by the due date.

• Response Due Date: April 14, 2026, 3:00 PM PST.

• Email Subject Line: SAM – HCHV Services – VA Pacific Islands Healthcare System

• Point of Contact: Lacy Morgan, Contract Specialist (Lacy.Morgan@va.gov)

• Vendors are asked to identify their socio-economic status related to NAICS code 624221.

• Information requested includes Small Business, Emerging Small Business, Small Disadvantaged Business, 8(a), HubZone, Woman Owned, Service-Disabled Veteran Owned Small Business, Veteran Owned Small Business, and Large Business.

• A draft Performance Work Statement (PWS) is attached for a full description of requirements.

• Vendors must describe their experience in providing similar residential and medical respite services.

• Information on facility location, public transportation access, staff availability (24-hour on-site), capacity (2-10 Veterans), and daily rates is requested for market research purposes.

• Limitations on Subcontracting (FAR 52.219-14) and the Service Contract Act will apply to any future contract.

• Invoices will only be accepted on a monthly basis.