Global Enterprise Mobility Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The American Battle Monuments Commission (ABMC) is conducting a Sources Sought / Request for Information (RFI) for Global Enterprise Mobility Services (GEMS). ABMC seeks information from vendors capable of providing worldwide cellular services, including voice, data, and messaging, to support its global operations. This RFI aims to identify industry capabilities for a comprehensive mobile solution. Responses are due by May 6, 2026.
Purpose & Scope
ABMC requires enterprise mobile phone services for its personnel across various global locations. The scope includes subscription-based plans, always-on global roaming, SIM/eSIM support, multi-carrier access with failover, and a secure management portal. The solution must support ABMC-furnished devices and integrate with existing mobile device management capabilities.
Five Contract Line Items (CLINs) are outlined:
- CLIN 0001-4001: Voice and SMS/MMS only.
- CLIN 0002-4002: Standard Voice, Data, and SMS/MMS.
- CLIN 0003-4003: Premium Voice, Data, SMS/MMS, and Tethering.
- CLIN 0004-4004: Data Only.
- CLIN 0005-4005: Temporary Additional Services (e.g., excess roaming).
Contract & Timeline
- Type: Sources Sought / Request for Information (RFI)
- Duration: Anticipated one-year base period with four one-year options.
- Set-Aside: None specified.
- Response Due: May 6, 2026, 1:00 PM Z.
- Published: April 13, 2026.
Key Requirements & Performance Standards
Vendors must demonstrate ability to provide:
- Minimum 98% network availability per country.
- Priority incident acknowledgment within 1 hour, resolution within 4 hours.
- Billing accuracy of at least 99.8%.
- Seamless global roaming with dynamic carrier selection and multi-carrier access.
- Compliance with Section 889 and Cybersecurity Supply Chain Risk Management (C-SCRM).
- Support for E911 (U.S. lines) and local emergency calling (non-U.S. locations).
- A secure 24/7 management portal with role-based access, billing visibility, and asset tracking.
- VAT (20%) will be priced and invoiced separately.
Submission Details
This is an RFI for market research; no contract will be awarded at this stage. Vendors are requested to submit a brief capabilities statement outlining their ability to meet the requirements, including coverage, plans, pricing, and value-added offerings. Clearly indicate which locations can be serviced.
Contact Information
Primary Point of Contact: Jessica Young (youngj.ctr@abmc.gov).