Hospital Paging System
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Portland VA Medical Center, is soliciting quotes for a hospital-wide paging system. This is a Combined Synopsis/Solicitation for a Prism IPX Paging System, designated as a Total Small Business Set-Aside. Quotes are due by April 10, 2026, at 10:00 AM Pacific Time.
Scope of Work
The requirement is to provide and install a complete, fully operational hospital-wide paging system that meets manufacturer specifications and the VA Portland's needs. This includes:
- Hardware components (servers, gateways, encryption servers, base station controllers).
- Necessary software licenses.
- Warranty, installation, configuration, testing, and training.
Mandatory technical requirements include VHA ERA approval for network connection, operation on 115/120VAC, upgrade capability, standalone or redundant high availability, encryption, a database for over 500,000 users, VoIP SIP Telephony input, IP connected modules, auto-failover, industry protocol compliance, email in/out capability, secure access, web management, high-speed paging, ipBSC Simulcast design, tracking of paging acknowledgements, a no-message-loss server, an Operations Management Interface module, logging, site monitoring, alarm processing, and usage/diagnostic reports. Contractor personnel must possess current factory training.
Contract Details
- Contract Type: Firm Fixed Price Service Order.
- Period of Performance: Twelve months after award.
- Place of Performance: VA Portland Health Care System, Portland, OR 97239.
- Set-Aside: 100% Total Small Business Set-Aside (FAR 19.5).
Submission & Evaluation
- Submission Deadline: April 10, 2026, 10:00 AM Pacific Time.
- Submission Method: Electronic via email to Maureen.Sundstrom@va.gov. Email size is limited to 5MB; multiple emails are permitted.
- Evaluation Factors: Adherence to Statement of Work (SOW) requirements and demonstrated capabilities are considered more important than price. Award will be made to the responsible offeror whose offer is most advantageous to the government, considering price and other factors. Award will be on an "All or Nothing" basis.
- Required Submissions: OEM authorization for distribution and installation, evidence of installation capability, details on service provision (if not local), technical certifications/experience, and a company capability statement.
Eligibility
- Offerors must be an Original Equipment Manufacturer (OEM), authorized dealer, authorized distributor, or authorized reseller, verified by an authorization letter.
- No remanufactured or gray market items will be accepted.
Additional Notes
- Solicitation Number: 36C26026Q0494
- NAICS Code: 517121
- PSC Code: DA10
- Point of Contact: Maureen Sundstrom, maureen.sundstrom@va.gov