HUD Technology Transformation Next Generation

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Performance Work Statement (PWS) for the HUD Technology Transformation Next Generation (H2TNG) Multiple Award Contract (MAC) Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The primary objective is to deliver comprehensive IT Support Services and Technology Transformation Next Generation (ITSS and 2TNG) solutions across HUD Headquarters, regional and field offices, data centers, and other designated locations.

The scope of support encompasses a wide range of IT services and solutions for the Office of Chief Information Officer (OCIO) and its various sub-offices. This includes, but is not limited to:

• Enterprise Performance & Risk Management: Project health assessments, risk planning, TechStat management, audit response development.

• Governance & Planning: Annual strategic planning, policy management, contract management, acquisition management.

• Customer & Employee Experience: Customer experience (CX), employee experience (EX), customer centric communication.

• Technology & Solutions: Enterprise architecture, solution engineering, technical governance, analytics, cloud applications, custom development, systems/software engineering, software technology demonstration and transition, test and evaluation (T&E), independent verification & validation (IV&V).

• Operations & Maintenance (O&M): IT services management, product data management, cybersecurity, privacy, records management.

• IT Product Acquisition: Acquisition of necessary hardware and software not available through existing BPAs.

• Functional Areas: Covers a broad spectrum including Program Management, Strategy, Enterprise Architecture, Standards Development, Requirements Development, Technology Refresh, Studies & Analyses, IT Services Management, Development Toolkits, Systems/Software Engineering, Business Process Modeling, Design & Development, Architecture Development, Cloud Computing, Web & Mobile Application Design, Human-Computer Interaction, System/Software Integration, Modeling & Simulation, Informatics Services, Engineering & Technical Documentation, System and Data Migration, Development Toolkit Support, Site Reliability Engineering, Software Technology Demonstration and Transition, Test & Evaluation (T&E), Independent Verification and Validation (IV&V), Enterprise Network, and Cybersecurity.

• The contract has a base ordering period of sixty (60) months with a potential sixty (60) month option period.

• Place of performance will be specified in individual Task Orders (TOs) and may occur at Government or non-Government sites within the United States, U.S. commonwealths, and unincorporated U.S. territories.

• Contract Type: MAC IDIQ. Individual Task Orders (TOs) will be placed on Firm Fixed Price (FFP), Labor Hour/Time and Materials (T&M), or Cost Reimbursement (CR) basis.

• Minimum/Maximum Amounts: Minimum annual amount of $50,000 per year for dedicated Proposal/Program Manager. Maximum annual ceiling of $700,000.00, with a total ceiling of $3,500,000.00 for all order periods.

• Small Business Set-Aside: A minimum of thirty percent (30%) of the overall contract will be awarded as Small Business Set-Asides.

• Security & Privacy: Strict adherence to HUD security requirements, personnel security, PIV card compliance, and incident reporting is mandatory.

• Reporting: Various reports are required quarterly, including Contractor's Progress, Status, and Management Report, Contract Performance Report, GFE Status Report, and Personnel Contractor Manpower Report.

• Quality Assurance: Contractors must possess ISO 9001 QMS Certification and CMMI Maturity Level 5 – Optimizing with Capability Level 3 – Defined certification.

• Travel: Reimbursable only if explicitly authorized in an individual TO.

• Government Furnished Property (GFP): May be provided and will be identified in individual TOs.

• Non-Developmental Items (NDI), COTS, GOTS: Shall be utilized to the maximum extent possible.

• Connectivity: HUD will provide connectivity to HUD-specific systems and network; contractors bear the cost of providing connectivity to HUD data centers and offices.

• Export Control: Compliance with all applicable laws and regulations governing export-controlled information and technology.

• Cybersecurity: Comprehensive cybersecurity solutions, including governance, risk, compliance, information assurance, system design, network security, endpoint security, application & software supply chain security, data security, cloud security, and identity management.

• Privacy: Design, implement, and sustain privacy governance artifacts, policies, and monitoring activities.

• Records Management: End-to-end records lifecycle management services, including classification, retention, disposition, and legal support.

• Customer Experience: Support for planning, management, and execution of CX, DX, UX, and EX initiatives.

• Training: Identification, development, and delivery of training programs for IT workforce and end-users, including cybersecurity training.

• IT Facilities: Provision of incidental facility design and modification services, site surveys, and installation.

Pre-solicitation Notice

The Department of Housing and Urban Development (HUD) Office of the Chief Information Officer (OCIO) intends to issue a solicitation for a Technology Transformation Next Generation (H2TNG) Multiple Award Contract (MAC) Indefinite Delivery/Indefinite Quantity (IDIQ) vehicle. This IDIQ aims to provide comprehensive IT Support Services and Technology Transformation solutions across HUD Headquarters, regional and field offices, data centers, and other designated locations, covering all OCIO functional areas. The approach anticipates an integrated, team-based delivery model with multiple awardees operating as prime contractors, potentially supported by formal teaming partners including small businesses, large businesses, academic institutions, and non-profits.

Support will span various OCIO functional areas, including but not limited to:

• OCIO front office
• IT Resource Management
• Chief Technology Officer functions
• Customer Relationship & Performance Management
• Information Security
• Infrastructure & Operations
• Artificial Intelligence
• Digital Business

Task Orders (TOs) may include support for:

• Enterprise Performance, Governance, and Risk
• Program, Project, and Portfolio Management
• Business, Administrative, and Mission Support
• Financial, Budget, and Capital Planning
• Customer, Employee, and Stakeholder Experience
• Enterprise Architecture and IT Strategy
• Software Engineering, Data, and Emerging Technology
• Cybersecurity, Risk, and Compliance
• IT Operations and Maintenance (O&M)
• End User and Infrastructure Support
• Data Center and Cloud Infrastructure
• Integrated Teaming and Scale
• Innovation and Continuous Improvement
• Risks, Challenges, and Lessons Learned
• Vendor Interest and Qualifications

The contract will emphasize "Extreme Ownership" and an agile approach.

• Contract Type: Multiple Award Contract (MAC) Indefinite Delivery/Indefinite Quantity (IDIQ)

• Period of Performance: One (1) 12-month base period and four (4) 12-month option periods, with an optional 6-month extension.

• Anticipated Release Date: Fiscal Year 2026.

• This is a pre-solicitation notice; no proposals or quotes are currently being requested.

• A draft Performance Work Statement (PWS), Instructions, and Evaluation Criteria are attached.

• Applicable NAICS codes: 541512 (Computer Systems Design Services).

• Contractors must be actively registered in the System for Award Management (SAM).

• A Pre-solicitation Conference is scheduled for April 22, 2026, at 10:00 AM EST (virtual or in-person).

• Interested parties must register by April 16, 2026, 11:00 AM EST, by contacting Dwight Gist (dwayne.e.gist@hud.gov) or Angela Dorsey (angela.c.dorsey@hud.gov) with Company Name, UEI, CAGE Code, Full Name, Phone Number, and Email Address for each attendee.

• Capability statements are due April 30, 2026.

• Questions regarding the pre-solicitation conference should be submitted by April 16, 2026, not later than 11:00 AM EST.

Solicitation / RFP / RFQ

This solicitation will result in the award of multiple Indefinite Delivery, Indefinite Quantity (IDIQ) contracts for the HUD Technology Transformation Next Generation effort. The document provides instructions to offerors on how to prepare and submit their proposals.

Proposals must address the requirements outlined in the Performance Work Statement (PWS). Key components of the proposal include:

• Technical Approach: A narrative describing the approach to accomplishing PWS requirements, tailored to the selected track.

• Management Approach: Description of management structure, quality control, and staffing plan.

• Key Personnel: Identification and resumes of proposed key personnel, highlighting relevant qualifications.

• Past Performance: A minimum of three and a maximum of five recent and relevant contract references.

• Cost/Price Proposal: Fully burdened labor rates for all proposed labor categories.

• Multiple Indefinite Delivery, Indefinite Quantity (IDIQ) contracts will be awarded.

• Offerors must choose one of two submission tracks: Unrestricted Competition (Track 1) or Small Business Set-Aside (Track 2).

• Proposals are to be submitted in three volumes: Technical Proposal, Past Performance, and Cost/Price Proposal.

• A competitive range will be established, and offerors within this range will be invited to Phase II - Oral Presentations (Flyoff).

• The Oral Presentation is intended to validate the technical approach and assess problem-solving and communication skills of Key Personnel.

• Track 1: Unrestricted competition, open to all businesses.

• Track 2: Total small business set-aside, requiring certification as a small business.

• For Track 2, offerors may propose a minimum of one (1) and a maximum of four (4) major PWS sections.

• Key personnel proposed must participate in the Oral Presentations.

• A proposed key person can only appear with one offeror.

• For Track 2, proposals (technical, past performance, price) must correspond only to the selected PWS sections.

Solicitation / RFP / RFQ

This document outlines the "Draft Evaluation Factors" for the HUD Technology Transformation Next Generation opportunity. It details the criteria and process the government will use to evaluate proposals.

Not explicitly detailed in this document, as it focuses on evaluation criteria rather than the PWS itself.

• The opportunity involves a competitive best value tradeoff source selection.

• Awards will be made within two tracks: Track 1 (Unrestricted) and Track 2 (Small Business Set-Aside).

• The evaluation process will be conducted in two phases: Phase I (Written Proposals) and Phase II (Oral Presentations for those in the competitive range).

• The final evaluation will incorporate results from both phases.

• Evaluation factors, in descending order of importance:

  • Factor 1: Technical (Significantly more important than Factor 2 and Factor 3)
    • Subfactor 1.1: Written Technical Approach (Assesses understanding of PWS and proposed approach)
    • Subfactor 1.2: Oral Presentation (Assesses Key Personnel performance during scenario-based challenges, including comprehension, solution quality, collaboration, and expertise)
  • Factor 2: Past Performance (Assesses demonstrated record of performance on recent and relevant contracts)
  • Factor 3: Cost/Price (Evaluated for reasonableness and realism; will not receive an adjectival rating. Total Evaluated Price (TEP) will be used for decision-making).

• Factors 1 and 2 combined are significantly more important than Factor 3.

• The opportunity includes a "Track 2 (Small Business Set-Aside)".

• Innovation, commitment to extreme ownership, and effective use of artificial intelligence are considered "plus factors" for the Technical evaluation.

• The Oral Presentation results may be used to validate or revise the Written Technical Approach rating.