IAW Buy Indian Act of 1910: Sources Sought for Dentrix Enterprise Software- Annual EDR Maintenance and Helpdesk Fees

SOL #: SS-26-PHX-022Sources Sought

Overview

Buyer

Health And Human Services
Indian Health Service
PHOENIX AREA INDIAN HEALTH SVC
PHOENIX, AZ, 85004, United States

Place of Performance

Phoenix, AZ

NAICS

Software Publishers (513210)

PSC

Network Services Delivered As A Service, By Subscription, Or Service Contract. Physical And Wireless Networks Managed As A Service Connected To And From Core Data Centers, Work Areas, And Offices Connecting End Users To The Organization's Broader Networks. Network Services Delivered In Connection With Other Iaa S And Paa S Services. Cloud Based Network Management Services And Software Defined Networks (Sdn) Accessed By Service Contract Or Subscriptions. (DG10)

Set Aside

No set aside specified

Timeline

1
Posted
May 14, 2026
2
Response Deadline
May 23, 2026, 7:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Indian Health Service (IHS) Phoenix Area Office is conducting a Sources Sought to identify qualified vendors for annual maintenance and helpdesk support for Dentrix Enterprise Electronic Dental Record (EDR) software. This market research is specifically aimed at determining compliance with the Buy Indian Act and the potential for an Indian Small Business Economic Enterprise (ISBEE) set-aside. Responses are due by May 23, 2026, at 3 PM PST.

Purpose

This is a Sources Sought notice for market research purposes only, not a Request for Quote. The primary goal is to assess the availability of qualified firms, particularly ISBEEs, to fulfill the requirement in accordance with the Buy Indian Act of 1910 and HHSAR 326.603-1. The information gathered will inform the acquisition decision regarding a potential set-aside.

Scope of Work

The requirement is for Dentrix Enterprise Software Annual EDR Maintenance and Helpdesk Fees. This includes:

  • Continuation of Dentrix Enterprise service and support, essential for patient clinical notes, scheduling, clinic management, billing, and legacy data management.
  • Replacement options for the Dentrix Enterprise service.
  • Accompanying software updates.
  • Remote and telephone support during normal clinic hours (Monday - Friday, 6:00 AM - 6:00 PM MST).

Contract & Timeline

  • Type: Sources Sought (Market Research)
  • Anticipated Duration: Initial base year with two (2) one-year option periods.
  • Set-Aside: Primarily targeting Indian Small Business Economic Enterprises (ISBEEs) under the Buy Indian Act. The notice defines an ISBEE as an Indian Economic Enterprise (IEE) that is also a small business concern.
  • Response Due: May 23, 2026, at 3 PM PST
  • Published: May 14, 2026

Place of Performance

Services will be provided at various locations for the Phoenix Area Office, including Phoenix Indian Medical Center, Whiteriver Service Unit, Hopi Health Care Center, Fort Yuma Indian Hospital, Colorado Service Unit, Fort Duchesne, and Elko- Southern Bands Dental Office.

Response Requirements

Interested firms must submit the following in writing:

  • Company name, Point of Contact (name/title/telephone/e-mail).
  • FSS / SEWP Contract number (if applicable).
  • SAM Unique Entity Identifier (UEI) and Tax ID number.
  • Indication of business category (IEE or ISBEE).
  • A capability statement addressing qualifications and ability to meet the requirement.
  • Completed IHS Indian Economic Enterprise Representation form (attached).
  • Identification of the Federally Recognized Indian Tribe or Alaska Native Corporation relied upon for IEE status.

Firms must be registered in SAM (System for Award Management) at the time of submission.

Contact Information

Michele Lodge, Contract Specialist Email: Michele.Lodge@ihs.gov Phone: 702-204-9522

People

Points of Contact

Michele Lodge, Contract SpecialistPRIMARY

Files

Files

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Versions

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Sources Sought
Posted: May 14, 2026
IAW Buy Indian Act of 1910: Sources Sought for Dentrix Enterprise Software- Annual EDR Maintenance and Helpdesk Fees | GovScope