ICP TOWER MAINTANTENCE "BRAND NAME"

Quick Summary

The U.S. Coast Guard (USCG) Surface Forces Logistics Center (SFLC) is seeking quotes for ICP Tower Maintenance for four Kardex Remstar Shuttle XP500 systems at its Baltimore, MD warehouse. This is a Combined Synopsis/Solicitation for a Firm Fixed Price Purchase Order. The opportunity is a Total Small Business Set-Aside. Quotes are due by June 15, 2026.

Scope of Work

The requirement is for scheduled maintenance and timely repairs of four Kardex Remstar Shuttle XP500 systems. The scope includes:

• Software Services: One-year agreement providing web-based technical assistance, 24/7 unlimited telephone support for critical issues, and free minor software updates.
• Mechanical Services: Bi-annual maintenance (two inspections per unit annually at 6-month intervals) covering inspection, cleaning, lubrication, and ordinary adjustments. The vendor must be an authorized Kardex Remstar dealer with company-sponsored certification. Inspections include checks on warning labels, safety devices, lighting, unit test runs, tray extraction, door operation, lift drive, proximity switches, energy chains, height detection, battery, and ventilation. Mechanical service reports are required after each service.
• Performance Standards: A 2-hour response callback time for hardware support during service calls and dispatch within 2 business days for onsite service calls (excluding bi-annual maintenance). Maintenance hours are Monday-Friday, 7:00 AM to 5:00 PM.

Contract & Timeline

• Type: Combined Synopsis/Solicitation (RFQ), anticipated Firm Fixed Price Purchase Order.
• Duration: One year from the date of award for both software and mechanical services.
• Set-Aside: Total Small Business Set-Aside (FAR 19.5).
• Response Due: June 15, 2026, 12:00 PM EDT.
• Published: June 11, 2026.
• Place of Performance: U.S. Coast Guard, 2401 Hawkins Point Road, BLDG 88A, Curtis Bay, MD, 21226.

Evaluation

Award will be based on a Best Value determination, considering the vendor's ability to provide the complete requirement, meet the required timeframe, and price.

Additional Notes

• Vendors must have an active SAM.gov registration or provide proof of submission.
• Payments are NET 30, processed via the Invoice Processing Platform (IPP) at https://www.ipp.gov.
• Shipping terms are FOB DESTINATION REQUIRED to U.S. Coast Guard YARD Baltimore Facilities Management, 2401 Hawkins Point Road, Receiving Room- BLDG 88, Baltimore, MD, 21226. Material must be packaged according to Military Packaging standards (MIL-STD-2073-1E) and marked per MIL-STD-129R.
• Any proposed substitutions must include a specification sheet for evaluation.
• Contact for delivery timeframes/tracking: Kenneth Palmer at kenneth.t.palmer@uscg.mil.
• Primary Contact: Gabriel Jasbon at GABRIEL.O.JASBON@USCG.MIL.