Idaho Panhandle National Forest Service - Elevator Maintenance Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for monthly elevator maintenance services for one, three-story hydraulic elevator (Serial # EET449) located at the US Department of Agriculture (USDA) Forest Service, Idaho Panhandle National Forests Supervisor's Office in Coeur d'Alene, Idaho.

• Service Visits: Regular monthly examinations, maintenance, adjustments, and lubrication of the elevator to ensure proper operation. This includes repair or replacement of components due to normal wear and tear, excluding specific exclusions.

• Covered Components: Control and landing positioning systems, signal fixtures, machines, drives, power units, pumps, valves, above-ground jacks, car and hoist way door operating devices, door protection equipment, load weighers, and safety mechanisms.

• Service Requests: Dispatch of technicians for minor adjustments and release of entrapped passengers during Regular Time (Monday-Friday, 0730-1600, excluding Federal Holidays) at no additional charge. Overtime service requests require written authorization from the Contracting Officer (CO) or Contracting Officer's Representative (COR).

• Testing: Includes annual and five-year safety tests. Any additional testing required by law or code will be estimated separately.

• Maintenance Readiness: 95% uptime during mission hours.

• Emergency Response: On-call personnel must report within 60 minutes (100% compliance).

• Safety Testing: Annual and 5-year tests completed and certified on time (0% deviation).

• Reporting: Service tickets and reports submitted on time (90% on-time).

• Repair Service Calls: Performed in accordance with the PWS with zero deviation and no more than 2 valid customer complaints.

• Location: 3232 W Nursery Rd, Coeur d'Alene, Idaho 83815.

• Hours of Operation: Maintenance services are to be performed Monday through Friday, 0730 to 1600 hours, excluding Federal Holidays.

• Quality Control Plan: Contractor must implement a quality control program including commercial checklists, deficiency tracking, maintenance records, and emergency response procedures.

• Safety and Accident Prevention: Contractor must maintain a safe work environment, submit a written safety and health plan within 30 days of award, and ensure employees have safety education and wear appropriate Personal Protective Equipment (PPE).

• Environmental Requirements: Compliance with all federal, state, and local environmental laws and regulations.

• Deliverables: Includes Commercial QC Plan, Safety & Health Plan, On-Call Contact List, Employee Roster, Monthly Service Tickets, Equipment Test Reports, Schedule of Services, and Monthly Invoice.

• Government Furnished: Access to the facility, elevator equipment room, keys/security badges, and basic utilities.

• Travel: All travel costs for Regular Time services are included in the Firm-Fixed-Price.

• Key Personnel: A Project Manager must be designated.

• Security Requirements: Maintain a current listing of employees with required background information and security clearance levels.

• Data Rights: Government has unlimited rights to all documents/material produced.

• Section 508: Electronic deliverables must be compatible with Microsoft Office or Adobe PDF and accessible.

• Wage Determination: The attached wage determination (2015-5505, Revision 27) outlines the minimum wage rates and benefits for various occupations applicable to this contract.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial services to provide monthly maintenance and repair services for one, three-story hydraulic elevator located at the Idaho Panhandle National Forest, Supervisors Office in Coeur d'Alene, Idaho. The acquisition is a Total Small Business Set-Aside.

• Routine maintenance and repair services for a single hydraulic elevator.

• Services to be performed as described in the attached Performance Work Statement (PWS).

• A 60-minute on-site response time is required.

• Technicians must be qualified and have passed commercial background checks.

• Anticipated award of a firm-fixed price service contract.

• Period of Performance: Base Year (05/01/2026 - 04/30/2027) plus four (4) one-year option periods (05/01/2027 - 04/30/2031).

• Total contract duration not to exceed five (5) years and 6 months.

• Offers are due by April 13, 2026, 11:00 AM PDT.

• Quotes must be submitted electronically to Mindy Hickman at mindy.hickman@usda.gov.

• Evaluation will be based on the most advantageous offer considering technical approach/capability, past performance, and price.

• The government reserves the right to select a quote superior in technical features or delivery schedule, even if not the lowest priced.

• Pricing must be provided for all line items in the Schedule of Items.

• Quotes must be valid for 60 calendar days.

• This acquisition is set-aside for small business concerns.

• North American Industry Classification Standard (NAICS) Code: 238290 (Other Building Equipment Contractors).

• Small business size standard: $22 million.

• Attachments include the Performance Work Statement (6 pages) and Wage Determination (10 pages).

• Service Contract Labor Standards (SCLS) apply.

• Offerors must have an active registration in SAM.gov.

• Information regarding agency protests and the USDA Ombudsman Program is provided.