IHS-SS-26-1525971-Sources Sought Notice -AudioCare
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Indian Health Service (IHS) is conducting a Sources Sought for the renewal of AudioCARE Standard Plan License and Maintenance & Support Services (MSS) for the Pharmacy Department at the Quentin N. Burdick Memorial Healthcare Facility (QNBMHCF) in Belcourt, North Dakota. This market research aims to identify Indian Small Businesses Economic Enterprise (ISBEE), Indian Economic Enterprises (IEE), or Other Small Businesses capable of providing a brand name or equal product. Capability statements are due June 18, 2026.
Opportunity Details
The IHS, an agency within the Department of Health & Human Services, provides federal health services to American Indians and Alaska Natives. QNBMHCF, under the Great Plains Area Office, serves approximately 14,550 tribal members. The requirement is for comprehensive software maintenance, technical support for the AudioCARE Server, and customer service support for all installed AudioCARE applications. This includes license renewals, hardware maintenance with 1-day replacement for failed components, software support (updates, patches, troubleshooting), system helpdesk support, and SMS messaging services with a capacity of up to 120,000 messages annually. The anticipated period of performance is June 1, 2026 – May 31, 2027, at QNBMHCF in Belcourt, ND, with remote support.
Contract & Set-Aside
This is a Sources Sought Notice for informational and planning purposes only and is not a solicitation. The anticipated contract type is a Firm Fixed Price purchase order. The primary NAICS code is 541519, Other Computer Related Services, though 541380 (Testing Laboratories and Services) is also mentioned for capability statements. The government is specifically seeking information from ISBEE, IEE, or Other Small Businesses. Compliance with FISMA, FIPS, NIST SP 800-53 Rev. 5, HIPAA, HITECH Act, and Section 508 is required.
Submission Requirements
Interested parties must submit a capability statement not exceeding 10 single-sided pages. It should include an overview of opinions on the requirement, current capability and capacity, prior similar experience, organizational and management capability, and examples of prior Government contracts. Respondents must provide their UEI, organization name, address, point of contact, and business size/type (e.g., 8(a), HUBZone). Proprietary information should be marked, and certified small business status clearly indicated on the first page. Submissions must be emailed to Jody Keplin (Jody.Keplin@ihs.gov) with "IHS-SS-26-1525971" in the subject line by June 18, 2026, 12:00 p.m. Central Time.
Important Notes
This notice does not obligate the Government to award a contract or pay for information submitted. Responses will be used for market research to determine the appropriate acquisition method and potential set-aside. Electronic invoicing via the Department of Treasury's Invoice Processing Platform (IPP) will be required for any resulting award.