ILEA Videowall support and maintenance service
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Department of State, through its US Embassy San Salvador, is soliciting proposals for Videowall support and maintenance services for the International Law Enforcement Academy (ILEA) in San Salvador, El Salvador. This Request for Quotations (RFQ) aims to secure a contractor to provide comprehensive support for ILEA's classrooms and event halls. The government intends to award a contract to the responsible company offering the lowest price. Quotations are due by February 10, 2026, at 3:00 PM CST.
Scope of Work
The contractor will provide support and maintenance services for video wall systems, including labor, materials, supervision, and all necessary resources. Key requirements include:
- On-site technical support.
- Four preventive maintenance services per year for each location.
- 24x7 support, available on-site, via telephone, or online, and must be provided in Spanish.
- Resolution time of 4 hours for priority 1 and 2 issues after diagnosis.
- All hardware and software solutions must have direct factory support.
- Quarterly warranty and technical support reports.
- Contractor personnel must be affiliated with local insurance compensation (ISSS and AFP).
- Adherence to all requirements detailed in Attachment A.
Contract & Timeline
- Contract Type: Fixed monthly fee covering labor, materials, preventive maintenance, emergency repairs, and support services.
- Period of Performance: 10 months, from March 1, 2026, to December 31, 2026.
- Options: Two additional one-year options.
- Set-Aside: None specified.
- Proposal Due: February 10, 2026, at 3:00 PM CST.
- Published Date: January 26, 2026.
- Questions Due: January 30, 2026.
Submission & Evaluation
Proposals must be submitted electronically in English to PintoAM@state.gov. Accepted file formats are MS-Word, MS-Excel, or Adobe Acrobat (PDF), with a 30MB per email limit. Required submissions include:
- SF-1449
- Section I – Pricing
- Section 3 (additional information)
- Section 5 – Representations and Certifications
- Proof of SAM registration (including SAM UEI number). Evaluation will be based on the lowest priced, acceptable, responsible offer. The government reserves the right to reject proposals deemed unreasonably low or high.
Additional Notes
Offerors must be registered in the System for Award Management (SAM). VAT is not applicable and should not be included in CLIN rates or invoices. Offerors must list prior experience with relevant past performance information and references, address their plan to obtain all required local licenses and permits, and provide a written quality assurance plan. The U.S. Government intends to award based on initial quotations but may hold discussions if necessary.