INVITE: Reverse Industry Day for DFC IT Operations Contract
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Development Finance Corporation (DFC) is hosting a Reverse Industry Day for its upcoming IT Operations Labor Contract. This event invites industry partners to discuss the contract, share capabilities, and provide insights into best practices. A draft Performance Work Statement (PWS) is attached for review. The Government seeks a solution with a total evaluated price less than $45M, though this is a courtesy figure and not a strict ceiling or floor. Reservations are due by February 10, 2026.
Event Details
- Date: February 11, 2026
- Time: General Session (10:00 AM - 11:30 AM EST) | Optional Individual Breakout Sessions (12:00 PM - 3:00 PM EST)
- Location: DFC Headquarters, 1100 New York Ave, NW, Washington, DC 20527
- Format: Hybrid event; in-person participation is highly encouraged.
- Action: Reserve your spot via the provided Outlook booking link. Each individual attendee must complete their own reservation.
PWS Overview (Draft)
The draft PWS outlines requirements for Enterprise IT Operations Services for DFC's Office of Information Technology (OIT), aiming to deliver secure, reliable, and compliant IT services. The scope covers seven key task areas:
- Program Management: Comprehensive management, governance, security, and oversight.
- Service Desk and Deskside Operations: Centralized end-user support.
- Infrastructure and Cloud Operations: Day-to-day operations, monitoring, and maintenance of hybrid infrastructure.
- Network Operations (Zero Trust): Secure, reliable, high-performing network connectivity aligned with Zero Trust principles.
- Service Management (ITSM): Governing IT services through planning, delivery, and continuous improvement using ServiceNow.
- IT Asset Management: End-to-end lifecycle management for IT assets.
- Engineering Services: Planning, design, modernization, and continuous improvement of the IT environment.
Key Requirements & Performance
- Performance Standards: Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are defined for each task area, measured using ServiceNow.
- Place of Performance: DFC Headquarters in Washington, DC, and a satellite office in New York City. On-site contractor personnel are required, with potential for infrequent travel.
- Special Requirements: Includes designation of seven Key Personnel positions, mandatory Government suitability and background investigations for contractor personnel, and strict adherence to DFC's Zero Trust security posture and ServiceNow as the ITSM platform.
Response Information
- Reservation Deadline: February 10, 2026, 5:00 PM EST
- Published Date: January 30, 2026
- Primary Contact: April Davison (April.Davison@dfc.gov)
- Secondary Contact: Justine Codling (justine.codling@dfc.gov)