IRS FMSS Furniture Exchange Program Sources Sought

Questions & Answers / Clarifications

This document provides responses to questions submitted by potential offerors regarding the FMSS FEP RFI (Request for Information), which is related to a furniture exchange program.

• Furniture Evaluation and Credit Allowances: The contractor is responsible for furniture evaluations and determining credit allowances. Credit values will be based on the contractor's methodology and condition codes at contract award. Not all furniture will qualify for a credit.
• Functionally Similar Furniture: Replacement furniture must serve the same functional purpose and product category as the original items being exchanged.
• Inventory Notification: Projects are initiated as needed and will be issued to the contractor after government funding is secured. The document does not specify a method or timing for notifying the contractor of available and upcoming furniture inventory.
• New vs. Remanufactured Product: The program prioritizes reuse, exchange, and remanufacturing of existing government furniture to maximize reuse, minimize lifecycle costs, and reduce environmental impact. New product options are not considered if they are not competitive with remanufactured products in this context.
• Manufacturer Specificity: There are no specific manufacturers that the government typically matches in existing facilities; the contractor should expect a mix and provide solutions that integrate with existing conditions.
• Job Size Capacity: Project sizes will vary, ranging from single workstations to large-scale installations. The document clarifies the intent of "minimum job size capacity" by stating the range of project sizes.
• Warranty: All replacement furniture must be free from defects in materials and workmanship for a minimum of fifteen (15) years from the delivery/install date.
• RFI Relationship: This RFI is the same as the RFI labeled TREAS - IRS - FMSS Furniture Exchange Program - MRAS.

This document clarifies key aspects of the Performance Work Statement (PWS), including scope, credit allowances, product types, and warranty periods. Offerors should use this information to refine their understanding of the requirements and their ability to meet them.

Request for Information (RFI)

This RFI is issued by the Internal Revenue Service (IRS) Facilities Management & Security Services (FMSS) for market research purposes. The IRS is seeking information to identify and assess the availability, interest, and capability of qualified sources for the FMSS Furniture Exchange Program. This program aims to manage IRS workstations and office furniture to support a safe, secure, and mission-effective work environment, optimizing furniture assets through reuse, exchange, recycling, or disposal.

The potential requirement includes:

• Furniture planning and design
• Furniture evaluation and credit determination
• Furniture de-installation and removal
• Remanufacturing and refinishing
• Delivery and installation
• Recycling and disposal
• Documentation and reporting

This encompasses workstations, systems furniture, filing and storage, conference and case goods, and other office furniture. Individual projects may range from 2,500 SF to 55,000 SF.

Program objectives include maximizing value of current IRS office furniture, coordinating furniture needs, streamlining furniture services, and documenting environmental and cost savings.

• Interested sources should review the attached draft Performance Work Statement (PWS) for detailed scope and objectives.

• Submissions are limited to a MAXIMUM of 15 pages (including cover page, white paper response, diagrams, photos, etc.).

• Responses must be in Microsoft Word or Adobe PDF format, 11 font size, 8.5 x 11-inch pages.

• Submissions are due via email to Davida.E.Patton@irs.gov and Francesa.Contee@irs.gov no later than 12:00pm EST Thursday, April 30, 2026.

• The email subject line should be "RFI Response to FEP (Company Name)".

• A cover page (max 1 page) must include Company Information, SAM.gov UEI, contact details, company overview, employee count, business type/NAICS, and relevant contract information.

• Responses to RFI questions are also required, limited to a MAXIMUM of 14 pages.

• All questions regarding this RFI must be received via email at Davida.E.Patton@irs.gov no later than 5:00pm EST Tuesday, April 21, 2026.

• Answers will be posted on SAM.gov.

• This RFI is for market research only and does not constitute a solicitation.

• The Government is not obligated to award a contract or pay any costs incurred in responding.

• Responses are not offers and will not be returned.

• The Government may use submitted information to develop its acquisition strategy.

• Failure to respond does not preclude participation in future solicitations.

Questions & Answers / Clarifications

This document contains questions posed by potential vendors regarding the FMSS Furniture Exchange Program RFI, along with the government's expected responses. It aims to clarify requirements and gather information to inform future solicitations.

• Company Experience & Capability: Vendors are asked to detail their experience in nationwide furniture remanufacturing, exchange, delivery, and installation, including examples of similar projects. They should also identify relevant GSA/GWAC contracts and describe their capability to manage multiple concurrent task orders, including program management, staffing, logistics, and surge capacity.
• Remanufacturing & Technical Capability: Questions focus on remanufacturing processes, support for multiple manufacturers and legacy systems, and methods for ensuring consistent 'like-new' condition, quality, and compatibility.
• Exchange Credit & Financial Management: Vendors need to describe their methodology for determining exchange credit value, assessing condition, and supporting valuations. Systems for tracking credits, ensuring audit traceability, and managing disposition proceeds are also requested.
• Disposition, Recycling & Sustainability: The RFI seeks information on vendors' approaches to furniture disposition (reuse, remanufacturing, recycling, disposal) and how they measure and report environmental impacts.
• Scheduling, Installation & Quality Control: Vendors should provide typical timelines for assessment, design, remanufacturing, and installation, as well as describe their installation and quality control processes.
• Warranty & Post-Installation Support: Details on standard warranty terms, response timelines, repair processes, and nationwide support capabilities are required.
• Risks, Lessons Learned & Recommendations: Vendors are asked to provide recommendations for improving the PWS, QASP, and contract structure, and to identify any unclear or ambiguous requirements.
• Small Business & Teaming: Vendors must identify their business size, socioeconomic category, and interest in prime or subcontracting roles.

This RFI is intended to gather information to refine the Performance Work Statement (PWS), Quality Assurance Surveillance Plan (QASP), and overall contract structure for the FMSS Furniture Exchange Program. Vendor responses will directly influence the requirements and structure of any subsequent solicitation.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide the Internal Revenue Service (IRS) with an efficient and sustainable contracting instrument for managing nationwide workspace realignment, reduction, and consolidation efforts, optimizing existing furniture assets through reuse, exchange, recycling, or disposal in accordance with Federal Management Regulation (FMR) requirements.

This PWS outlines requirements for furniture planning and design, evaluation and credit determination, de-installation and removal, remanufacturing and refinishing, delivery and installation, recycling and disposal, and documentation and reporting. The scope includes workstations, systems furniture, filing and storage, conference and case goods, and other office furniture. Individual projects may range from 2,500 SF to 55,000 SF.

• Maximize value of current IRS office furniture through reuse and Exchange/Sale.

• Coordinate furniture needs and availability across projects and territories.

• Streamline planning and delivery of furniture services.

• Document environmental and cost savings.

• Align IRS furniture inventory with current space needs, minimizing cost and environmental impact.

• "Like-new" condition for replacement furniture.

• Compliance with commercial quality standards (FAR Part 12).

• Minimum 15-year warranty on replacement furniture.

• Response times for repairs (30 days for non-emergency, 2 days for emergency).

• Environmental certifications (GREENGUARD, BIFMA LEVEL, etc.).

• Support projects in all 50 states, Puerto Rico, and the U.S. Virgin Islands.

• Specific periods of performance will be defined in individual Task Orders/Delivery Orders (TO/DOs).

• Compliance with FMR Subchapter B, Part 102-39 (Exchange/Sale Authority).

• Compliance with IRS National Workspace Standards (NWS) and Taxpayer Assistance Center (TAC) Design Guide.

• Qualified personnel with specific experience requirements for CLPM, Project Managers, Space Planners/Designers, and Installers.

• Strict security access, identification, and escort procedures for IRS facilities.

• Comprehensive insurance requirements.

• Adherence to a Quality Assurance Surveillance Plan (QASP).