IT Contract Modernization and Alignment Initiative - Potential Consolidation/Bundling

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) aims to support the Front Office (FO) of the Bureau of Diplomatic Security's Office of the Chief Technology Officer (DS/EX/CTO) in advancing Bureau-wide IT and data priorities. The contractor will provide enterprise services to strengthen governance, collaboration, and modernization across DS/EX/CTO divisions, ensuring alignment with Department-level CIO strategies.

The contractor shall provide comprehensive support for all DS/EX/CTO and CIO functions, including mission technology solutions, integrated technology operations, and organizational initiatives. Services must comply with all applicable federal, Departmental, Bureau, and organizational mandates, policies, and regulations. Key areas of support include:

• Information Security: Led by the Bureau Information System Security Officer (BISSO), ensuring compliance with federal security standards, mitigating risks, and protecting DS's IT systems and sensitive data.
• Data and Analytics: Led by the Bureau Chief Data Officer (BCDO), driving mission value through data governance, analytics, Artificial Intelligence (AI) strategies, and fostering a data-driven culture.
• Technology Business Strategy (TBS): Aligning IT investments and capabilities with mission outcomes using business industry frameworks, Capital Planning and Investment Control (CPIC), and evidence-based decision making.
• Program Oversight and Advisory Office (POAO): Providing administrative, programmatic, and strategic advisory services to ensure effective execution of IT activities.

The primary place of performance will be Department of State facilities in the Washington, D.C. metropolitan area, including offices in Rosslyn, VA, and other annexes. Work may also be authorized at the contractor's facility (within 50 miles of Rosslyn, VA) or other domestic or international locations. Telework may be authorized on an individual basis.

Deliverables include a wide range of reports, plans, and documentation related to cybersecurity, data strategy, program management, IT governance, procurement support, and independent assessments. Specific deliverables are detailed in Section 4 and Appendix A, including Threat Hunting Reports, Data Strategy and Action Plans, Project Management Plans, and various assessment reports.

Contractor personnel assigned to this contract must possess a TOP SECRET or SECRET personnel security clearance issued by the Defense Counterintelligence and Security Agency (DCSA) prior to contract performance. Personnel designated by the COR must also be eligible for access to Sensitive Compartmented Information (SCI). A FINAL TOP SECRET clearance is required for access to SCI programs. All personnel must maintain their clearances for the duration of employment.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) aims to support the DS/EX/CTO Information Technology Operations Division (ITOD) in unifying engineering, technology advancement, and operational support to enhance performance, foster innovation, and deliver reliable, scalable solutions for the Bureau of Diplomatic Security (DS).

The Contractor shall provide comprehensive support for DS/EX/CTO and CIO functions, including mission technology solutions and integrated technology operations. Key areas of support include:

• Operations Service Support: Encompasses Deskside and Systems Operations, Annex Support, Service Desk and Application Support, Training Site Management (FASTC), and Mobile Support.
• Task Area Operations: Focuses on Operational Network Services.
• Enterprise Application Services: Includes Database Services, Systems Administration Support, Operational Engineering Support, and Systems Engineering.
• Network Engineering: Provides Regional Field Technology (RFT) support.
• Operational Program Management: Covers Operations, Audio Visual Video Teleconference (VTC), and Vendor Services Program Management.

Performance will primarily occur at Department of State facilities in the Washington, D.C. metropolitan area, including DS/EX/CTO offices, and potentially other domestic or international locations as determined by the COR or GTM. Telework may be authorized on a case-by-case basis.

• Security: Requires personnel to possess TOP SECRET or SECRET security clearances, with potential SCI eligibility and Moderate Risk Public Trust (MRPT) determinations. A TOP SECRET facility security clearance is also required.
• Compliance: Adherence to federal, departmental, and organizational mandates, policies, and regulations, including FAM, FAH, CIS Controls, NIST 800-53, FedRAMP, FBI CJIS, CIO Act, FITARA, FAR, DOSAR, and DOSAM.
• Deliverables: Must be efficient, accurate, and timely, complying with contract requirements, federal regulations, and Department of State policies. Deliverables are submitted electronically unless otherwise specified.
• Personnel: Contractor personnel must maintain required clearances and undergo background reviews. Subcontractors must also meet all security requirements.
• Government-Furnished Equipment/Information: The Government will provide necessary workspace, equipment, and materials. Contractors are responsible for managing and maintaining Government-furnished property.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) aims to enable the System Solutions Division (SSD) within the DS/EX/CTO to deliver secure, innovative, and reliable IT software systems solutions that enhance the Bureau's ability to protect U.S. personnel, facilities, and information worldwide.

The contractor shall provide comprehensive support for all DS/EX/CTO/MTS functions, including mission technology solutions, integrated technology operations, and organizational initiatives. Key areas include:

• Development, Modernization, and Enhancement (DME) Services: Integrated technical services for developing, enhancing, maintaining, and managing DS mission-critical systems. This encompasses project management, agile SDLC, DevSecOps, hybrid cloud architecture, quality assurance, testing, configuration management, database administration, system integration, and knowledge transfer.
• Project Management: Planning, organizing, and overseeing technology projects to ensure delivery within scope, time, and budget, utilizing industry-standard SDLC methodologies.
• DevSecOps and CI/CD Implementation: Automating processes for improved product quality and delivery pace.
• Infrastructure-as-Code (IaC) and Cloud Integration: Automating provisioning and configuration for cloud and on-premises environments.
• Technology Modernization: Implementing emerging technologies to reduce delivery time and enhance business value.
• Enhanced Productivity and Quality: Staffing cross-functional teams and utilizing automated testing.
• Strategic Roadmaps and Emerging Technologies: Maintaining IT roadmaps and evaluating new technologies.
• Fault-Tolerant Architectures and Continuity of Operations: Ensuring zero trust, zero data loss, and high system availability.

Deliverables must meet contract requirements with no material quality issues, be of high quality, complete, and delivered on time. Final documentation must be spell-checked, grammar-checked, and accepted by the Government. 100% of delivery dates must be met. The COR will conduct a 100% inspection of all deliverables.

• Period of Performance: Not explicitly stated in this section, but implied to be ongoing.
• Place of Performance: Department of State facilities in the Washington, D.C. metropolitan area, including specific DS/EX/CTO offices and DS training facilities. Contractor facilities within 50 miles of DS headquarters may be authorized. Work may also be required at other domestic or international locations.

• Security: Personnel must possess TOP SECRET or SECRET clearances. Facility security clearance is required. Adherence to strict security protocols for handling classified and sensitive information is mandatory.
• Compliance: Adherence to U.S. Government laws, regulations, and Department of State standards, policies, and guidelines, including FAM, FAH, CIS Controls, NIST, FedRAMP, FBI CJIS, CIO Act, FITARA, and specific DOS policies.
• Data Rights: The Government retains unrestricted rights to all Government data.
• Work Hours: Standard work hours are Monday-Friday, 8:15 a.m. to 5:00 p.m. Overtime, extended hours, or on-call support require pre-approval.
• Government-Furnished Equipment/Information: The Government will provide workspace, hardware, software, and other necessary materials.
• Travel: May be required for mission-critical tasks, including domestic and potentially overseas travel, subject to pre-approval and federal travel regulations.
• Points of Contact: Specific points of contact for proposal submission and contract administration are outlined.

Form / Attachment / Pricing Sheet

This Excel file, "Attach 5. Contracts for Consolidation_Bundling CTO.xlsx", appears to be a list of existing contracts relevant to contract consolidation or bundling efforts. It provides details about various contract operations support services across different divisions.

The document is organized into sheets representing different divisions:

• FO (Front Office): Lists contracts with NAICS code 541519 (Applied Cyber Security Support Services, Security Compliance, Enterprise Production Services Augmented IT Support), 541512 (Iterative Software Development Project Management), 541618 (Microsoft Unified Support), and 519290 (Enterprise IT Leadership Team Plus). It also includes "Various software licenses" under NAICS 541519.
• MTS (Mission Technology Solutions): Lists contracts with NAICS codes 334111 (Identity Assurance Systems), 541512 (Iterative Software Development and Product Management Services, Iterative Software Development and Support Services), and 541511 (Content Management Services Support).
• ITOD (Integrated Technology and Operations Division): Lists contracts with NAICS codes 541511 (Design, Engineering and Integration Services, Enterprise Services, Enterprise Operations) and 541519 (Network Engineering), as well as 541512 (Iterative Software Development and Product Management Services).

Each entry includes a Contract #, NAICS code, and Title.

This attachment may be relevant for bidders to understand the existing contract landscape, potential areas for consolidation or bundling, and the types of services currently being procured under these contract numbers. It could inform strategic decisions regarding teaming, capability alignment, and understanding the competitive environment for related opportunities.

Form / Attachment / Pricing Sheet

This document is a Vendor Response Template for a Sources Sought / RFI related to the IT Contract Modernization and Alignment Initiative. It is designed to gather market research information from potential vendors regarding the consolidation or bundling of IT services into three distinct lots (A, B, and C).

• Company Information: Fields for legal name, UEI, CAGE, business size, socioeconomic status, address, and point of contact.
• Executive Summary: Request for a brief overview of capability and specified lot(s) of interest.
• NAICS Recommendation: Vendors are asked to recommend a primary NAICS code and rationale for each lot.
• Prime Capability: Detailed questions for each lot (A, B, C) regarding the vendor's ability to perform as a prime contractor, including staffing, geographic support, security, and certifications.
• Multiple Lots Capability: Assessment of the ability to prime multiple lots concurrently, including constraints and mitigations.
• Relevant Experience: A template to provide up to three examples of similar work performed.
• Transition and Risk: Questions regarding transition-in duration, key activities, dependencies, risks, and mitigations for each lot.
• Consolidation/Bundling Feedback: Vendor perspective on the feasibility, benefits, and risks of consolidating requirements into three lots, and recommendations for acquisition structures.
• Teaming / Subcontracting: Inquiry into teaming interest and approach, including small business participation.
• Vehicles Held: Request to list contract vehicles that could support the scope.

This template guides vendors on the specific information required to respond to the Sources Sought/RFI. It outlines the government's interest in understanding vendor capabilities, market capacity, and feedback on potential contract structures for IT modernization efforts. Completing this template will help vendors articulate their qualifications and inform the government's acquisition strategy.