J063--RFI 36C26226Q0700 LynxGuide Duress Panic Alarm System 36C262-26-AP-4628

Request for Information (RFI) / Sources Sought

This RFI is for market research purposes to identify interested and capable Small Businesses (including SDVOSB/VOSB) for the procurement of a LynxGuide Duress Panic Alarm System or equal. The government is seeking to make acquisition decisions and determine potential set-aside opportunities.

• Product: LynxGuide Duress Panic Alarm System OR EQUAL.
• Location: VA Medical Center, 11301 Wilshire Blvd, Los Angeles CA 90073.
• Services: Contractor must provide all necessary resources for deliverables described in the attached Draft SOW.
• NAICS Code: 561621 – Security Systems Services (except Locksmiths).

Interested and capable contractors must respond via email to Dyne.Kim@va.gov by Wednesday, May 6, 2026, at 4:30 PM Pacific Time. Responses must include:

• Company information (name, address, POC, contact details).
• Unique Entity ID (SAM).
• Small business type (if applicable) and confirmation of meeting NAICS size standard.
• Specific product details (brand, model, description) intended for procurement.
• Manufacturer information, country of origin, and Buy American/Trade Agreement applicability.
• Authorization to distribute the product (OEM letter required if not the manufacturer).
• Details on whether the firm alters/assembles/modifies products.
• Information on current federal contracts (GSA FSS, NAC, NASA SEWP, etc.).
• Estimated delivery time (days ARO).
• General pricing for the LynxGuide Duress Panic Alarm System OR EQUAL for base year and four option years.
• Documented self-attestation of meeting U.S. Government regulatory expectations.
• A detailed capability statement with at least one reference contract demonstrating experience.

This RFI specifically seeks information from Small Businesses, Service-Disabled Veteran-Owned Small Businesses (SDVOSB), and Veteran-Owned Small Businesses (VOSB) to assess the potential for a small business set-aside. Respondents must confirm their small business status relative to the NAICS code.

• This is for market research only and does not constitute a solicitation.
• No gray market or remanufactured items will be accepted; new equipment only.
• Vendors must be registered in SAM.gov.
• The attached Draft SOW and Salient Characteristics provide further details.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide an enterprise license and support for the LynxGuide Duress & Mass Notification System, currently in use by the VA Police Department for panic duress and mass notification for approximately 30,000 seats.

• Provide enterprise license and support for roughly 30,000 seats, including pro seats.

• Offer technical support for a virtual server via phone, Monday-Friday, 6 am-5 pm, with after-hours support as needed.

• Physical security specialist will monitor the system and report any issues to the Contracting Officer Representative (COR) or VA Point of Contact (POC).

• Place of Performance: 11301 Wilshire Blvd, Bldg 222, Rm 205, Los Angeles, CA 90073.

• System must provide enterprise-wide duress/panic alerting with optional mass notification features.

• Support silent/covert duress activation via hardware buttons and/or software clients.

• Deliver real-time notifications (within 5 seconds) to designated personnel.

• Provide location identification of activation point, zone, or assigned device.

• Operate on standard enterprise network infrastructure (LAN/WAN).

• Include a central administrative console for configuration, user/device management, and alert routing.

• Support integration with existing security systems (access control, radios, video management).

• Support configurable alert routing and escalation rules.

• Include system logging, event history, and reporting functions.

• Utilize secure, encrypted protocols for communications.

• Support redundant components or backup communication paths for enterprise environments.

• Be scalable for expansion to additional rooms, buildings, or campuses.

• Support predefined message templates for notification events.

• Provide multi-channel alert delivery (desktop, email, text-based).

• Hardware components (if used) must support battery backup or low-power operation.

• Allow remote configuration changes and updates via the administrative interface.

• Server is located on government property (Government-Furnished Equipment/Information).

• Other considerations include potential follow-on work, potential conflicts of interest, non-disclosure requirements, packaging/shipping, and inspection/acceptance criteria.