J065--Bayer Contrast Injectors Maintenance

Solicitation / RFP / RFQ

This solicitation is for a single-award Indefinite Delivery Indefinite Quantity (IDIQ) contract for Bayer/Medrad™™ equipment maintenance services for various VISN 23 facilities. The contract period will be 3, 1-year ordering periods from the date of award.

• Predictive Maintenance (PM): Contractor must perform PM on various Bayer/Medrad™™ equipment at VISN 23 facilities at intervals recommended by the manufacturer, but no less than annually. PM kits must be furnished.

• Certegra Software Support: Provide updates, diagnose and handle errors, and offer customer telephone support for the Certegra software on specified injectors.

• Documentation: Provide a documentation package for Joint Commission purposes, including serial numbers and all work performed. A "Field Service Report" must be generated after each scheduled maintenance.

• Qualifications: Bidders must have a field service representative located within 5 hours of each VISN 23 medical center and be factory-certified by the OEM. Only OEM parts are permitted.

• Exclusions: Service does not include external electrical work. The articulating arm for each contrast injector is excluded from this service.

• Contract Type: Firm-Fixed-Price, single award IDIQ.

• Maximum Value: $1,100,000.00 for the lifetime of the contract.

• Guaranteed Minimum Value: $25,000.00.

• Period of Performance: 3, 1-year ordering periods from date of award.

• Proposal Submission: Offers must include signed SF 1449, completed VAAR 852.219-75, completed D.1 Price Schedule, signed QASP, OEM letter of authorization, and proof of OEM training/certifications.

• Evaluation Factors: Technical (Vendor Qualifications and ability to satisfy PWS), Past Performance, and Price. Technical and Past Performance are more important than Price.

• Key Deadlines: Questions must be received 72 hours before the Offer Due Date (04/16/2026 at 4:00 PM CST). Offers are due by this date.

• Total SDVOSB Set Aside: This acquisition is a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

• NAICS Code: 811210, with a size standard of $34 Million.

• Subcontracting limitations apply.

• All questions must be emailed to JENNIFER.WATKINS-SCHOENIG@VA.GOV and JOSHUA.IMDACHA@VA.GOV.

• Bidders must sign and return all pages of the SF1449 with their offer.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Quality Assurance Surveillance Plan (QASP) outlines the methods VISN 23 HTM will use to monitor contractor performance for the "VISN 23 SOW – Contrast Injectors" contract, ensuring required performance standards and service levels are met. The goal is to ensure the government pays only for the level of services received.

This QASP defines the roles and responsibilities of the integrated project team (IPT), performance objectives, monitoring methodologies, documentation requirements, and analysis of monitoring results. It focuses on performance management, emphasizing outcomes and results rather than strict compliance with processes, allowing contractor flexibility as long as critical outcomes are achieved.

Performance standards and quality levels are detailed in the PWS. Failure to meet these standards will result in deductions from monthly payments. Key areas include:

• Predictive Maintenance: Performed according to manufacturer recommendations, at least annually.
• Certegra Software: Includes software updates and telephone technical support. Response to telephone support within regular business hours, and onsite response within 24 hours if needed.
• Documentation: Thorough documentation of work performed, including device details, reported problems, remedies applied, and parts used, to be provided within 30 days of completion or upon request.

Not explicitly detailed in this document, but referenced as being part of the PWS.

• Contractor Responsibility: The contractor is responsible for the quality of all work through their Quality Control (QC) program, which includes self-inspection of quality, timeliness, responsiveness, and customer satisfaction.
• Government Surveillance: The Contracting Officer (CO) and Contracting Officer Representative (COR) are responsible for monitoring performance, reviewing contractor reports, and conducting surveillance. The COR will use methods such as 100% inspection, periodic inspection, and audits of files.
• Customer Feedback: Contractor is expected to maintain professional communication and address customer complaints. Customer satisfaction is a key indicator, and complaints must be documented and forwarded to the COR for investigation.
• Acceptable Quality Levels (AQLs): Detailed in Attachment 1, structured to allow contractor management of work while providing negative incentives for shortfalls.

Form / Attachment / Pricing Sheet

This document is a price schedule detailing various medical injection systems and their associated quantities and contract periods. It serves as a breakdown of potential costs and items for the opportunity.

• Item Number: Identifies specific medical equipment categories (e.g., MR Injection Systems, PET Infusion Systems).
• Description: Names of the specific Medrad® injection systems.
• Contract Period: Specifies the base contract period from 2026-04-30 to 2027-03-31.
• Quantity: Indicates the number of units required for each item.
• Unit of Measure (UOM): 'SV' likely refers to a service unit or system.
• Priced or Nonpriced: Differentiates between items with set pricing and those that are non-priced.
• Serial Numbers: Specific serial numbers are listed for individual units assigned to various VA Healthcare Systems, indicating deployment or tracking information.
• NAICS/PSC Codes: Provides relevant North American Industry Classification System (NAICS) and Product/Service Codes (PSC) for the equipment and services, primarily related to repair and maintenance of medical equipment.

This pricing sheet is crucial for bidders to understand the specific equipment, quantities, and contract periods involved. It provides a basis for developing their pricing proposals and understanding the scope of services required for the maintenance and potential supply of these medical devices across different VA facilities.

Solicitation / RFP / RFQ

This solicitation is for maintenance services for Bayer Contrast Injectors across multiple locations within VISN 23. The Department of Veterans Affairs, Network Contracting Office 23, is issuing this requirement.

• Maintenance services for Bayer Contrast Injectors.

• Not specified in the provided text.

• All questions must be received 72 hours before the date stipulated in Block 8 of the SF1449 form.

• Email all questions and responses to jennifer.Watkins-schoenig@va.gov and joshua.Imdacha@va.gov.

• Response Date/Time/Zone: 04-16-2026 4:00 PM CENTRAL TIME, CHICAGO, USA.

• This is a total SDVOSB (Service-Disabled Veteran-Owned Small Business) set-aside.

• Product Service Code: J065

• NAICS Code: 811210

• Contracting Office Address: DEPARTMENT OF VETERANS AFFAIRS, NETWORK CONTRACTING OFFICE 23, 1303 5TH STREET, SUITE 300, CORALVILLE IA 52241.

• Point of Contact: Jennifer Watkins-Schoenig, Contracting Specialist, jennifer.watkins-schoenig@va.gov, 319-688-3631.

• Referenced Attachments: 36C26326Q0492, D.1 PRICE SCHEDULE, D.2 Quality Assurance Surveillance Plan -QASP- Contrast Injectors.