J065--BD ALARIS Support Maintenance Services

SOL #: 36C25726Q0254Sources Sought

Overview

Buyer

Veterans Affairs
Veterans Affairs, Department Of
257-NETWORK CONTRACT OFFICE 17 (36C257)
San Antonio, TX, 78240, United States

Place of Performance

San Antonio, Texas

NAICS

Other Computer Related Services (541519)

PSC

Maintenance, Repair And Rebuilding Of Equipment: Medical, Dental, And Veterinary Equipment And Supplies (J065)

Set Aside

No set aside specified

Timeline

1
Posted
Jan 28, 2026
2
Response Deadline
Feb 2, 2026, 6:00 AM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Veterans Affairs (VA), Network Contracting Office 17, is conducting a Sources Sought for market research to identify qualified businesses capable of providing BD Alaris Support Maintenance Services for the Alaris Infusion System within VISN 17 / VA North Texas. This is not a solicitation, and the government is not obligated to award a contract. Responses are due February 2, 2026.

Scope of Work

The requirement is for Software Management Services (SMS) to maintain and operate the Alaris Infusion System from BD (formerly CareFusion). This includes various Alaris Infusion System components such as infusion pump modules (SYR 8110, Pump 8100, PCA 8120, ETCO2 8300), Alaris PC Unit 8015, Alaris Systems Manager, and associated software (Guardrails Suite MX, Guardrails Editor, Infusion Knowledge Portal, Alaris System Maintenance).

Services encompass:

  • Software Management: System enhancements, patching, and updates for server and software components.
  • Training: On-site nursing clinical support, workshops for Infusion Knowledge Portal adoption, online education access, monthly Suite training sessions, and tuition for VA representatives to attend System Data Workshops.
  • Support: Phone/email access to Pharmacy Consultants (RPh credential, 3+ years BD CQI experience) and Insight Consultants (3+ years BD CQI experience), live technical phone support (8:00 am - 5:00 pm CST, Mon-Fri), and Insight Consultant data support (8:00 am - 7:00 pm CST, Mon-Fri).
  • Data & Analytics: Real-time monitoring of Alaris Systems Manager, web-based analytics reports with unlimited user access, and quarterly data analyst calls.
  • Maintenance: Delivery of software updates/enhancements within 60 days, on-site technical service visits for CQI data download and drug library upload, service patch management for Alaris Systems Manager and CareFusion Coordination Engine, remote server patch installation, and unscheduled maintenance with a 2-hour response time.

Contract & Timeline

  • Type: Sources Sought / Market Research
  • Anticipated Contract Duration: Base year plus five (5) option years
  • Set-Aside: None specified for this Sources Sought
  • Response Due: February 2, 2026, 12:00 pm CENTRAL TIME
  • Published: January 28, 2026

Submission Requirements

Interested firms must provide:

  • Company Name, Address, Point of Contact, Phone, Fax, Email, and UEI number.
  • GSA Contract (if applicable).
  • A Capability Statement clearly identifying the ability to fulfill the requirement.
  • Brochures of products offered, including specifications.
  • An Authorized Service Provider letter from the OEM.

Eligibility & Registration

Prospective contractors must be registered in SAM.gov and complete electronic annual representations and certifications. Service-Disabled Veteran Owned Small Businesses (SDVOSB) and Veteran Owned Small Businesses (VOSB) must be verified in SBA.

Information Security

All VA sensitive information must be protected. Wireless connectivity must be 802.11b/g/n and FIPS 140-2 compliant. Remote service support requires a Memorandum of Understanding/Interconnection Security Agreement (MOU/ISA) with the VA.

Contact Information

Point of Contact: Rafael Rodriguez, Contract Specialist, at Rafael.Rodriguez2@va.gov.

People

Points of Contact

Rafael RodriguezContract SpecialistPRIMARY

Files

Files

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Versions

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Sources Sought
Posted: Jan 28, 2026
J065--BD ALARIS Support Maintenance Services | GovScope