J065--Carto Service | Base+2 option years

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work outlines the requirements for providing service and maintenance for a Biosense Webster Carto 3 System (Serial Number: 13201, EE Number: 306312) located at the SFVA Building 203, Cardiology department.

The contract will cover:

• New Equipment or Software Upgrades.

• CARTO® 3 System Premium Service for the existing system.

• Service features include parts, labor, and travel for service by a local Field Service Engineer (FSE). Emergency support may be provided by a non-local FSE.

• Call Center Telephone Support.

• Priority Response Time and On-Site Support for system failures not resolvable by phone.

• Annual Preventative Maintenance (PM).

• Unlimited relocations per Agreement Term (subject to Company approval).

• Standard Wear and Tear coverage (subject to terms and conditions).

• Loaner Generators, Irrigation Pumps, and Remote Controls (based on availability).

• Operational Uptime: The Carto device must be operable and available 94% of normal operating hours. Downtime is computed from notification of a problem during normal work hours. Scheduled maintenance is excluded. Repeated failure to meet this requirement may subject the contractor to DEFAULT action.

• Response Time (Unscheduled Maintenance): FSE must respond by phone within 4 hours of notification during normal hours. On-site work must commence within 2 business days (or as agreed) after the phone notification if the problem cannot be corrected remotely.

• Hours of Coverage: Monday through Friday, 8:00 AM to 5:00 PM, excluding federal holidays. 24-hour expert phone support is included.

• Service Location: SFVA Building 203, Cardiology.

• Preventive Maintenance: Performed according to manufacturer's recommendations, typically during normal hours unless otherwise approved. Hardware/software updates/upgrades are scheduled and performed outside normal hours at no additional charge.

• Conformance Standards: Service must ensure equipment functions in accordance with the latest published editions of NFPA-99, UL, VA, and CDRH.

• Parts: Contractor must furnish OEM parts. Access to unique and/or high mortality replacement parts is required. One free rental (up to 5 days per contract year per device) is allowed.

• Documentation: Detailed service reports (ESR) are required for both scheduled and unscheduled maintenance, including parts used, labor, and costs. ESRs must be signed by the FSE and an authorized VA employee.

• Personnel: FSEs must be "fully qualified" with documented training and a minimum of two years of experience. Subcontractors require CO approval.

• Test Equipment: Contractor must provide current calibration certification for all test equipment used, traceable to a national standard.

• Insurance: Requires Worker Compensation, Employer's Liability, General Liability ($500,000 per occurrence), and Property Damage Liability ($500,000) insurance.

• VA Regulations: Contractors must adhere to VAMC regulations regarding identification, parking, smoking, and weapons. Enclosed containers are subject to search.

Intent to Sole Source / Solicitation Notice

The Department of Veterans Affairs (VA), Network Contracting Office (NCO) 21, intends to award a sole source, firm-fixed-price contract to Johnson & Johnson MedTech for Contract service. This service is to ensure equipment functions in conformance with NFPA-99, UL, VA, and CDRH standards for VA Hospitals in VISN 21. The justification for sole source is based on 41 USC §3304(a)(1) as implemented by FAR 6.302-1, stating only one responsible source and no other supplies or services will satisfy agency requirements.

• Full service of peer-to-peer image sharing.

• Allows for electronic, bidirectional exchange of radiology exams, reports, and other patient information between the VA and community care partners.

• Must comply with the draft Performance Work Statement (PWS).

• Contract Type: Firm Fixed Price

• Period of Performance: Base + 2 option years (details not specified in this notice).

• This is a notice of intent, not a request for competitive quotes.

• Interested companies capable of providing the described service should submit their information and capability statement to parmpreet.pannu@va.gov by January 19, 2026, 12:00 p.m. PST.

• Reference Solicitation Number 36C26126Q0394 in the email subject line.

• Responses will be evaluated, but the government reserves the discretion not to compete.

• NAICS Code: 513210 (Note: The document also lists 811210 in the header, but 513210 is specified in the description for this procurement).

• Size Standard: $47 Million.

• Contractors must be registered in SAM.gov.

• VOSB or SDVOSB firms must be VetCert certified.

Respondents must provide:

• Company's Socioeconomic Status.
• DUNS and/or CAGE Code.
• Description of ability and experience managing similar requirements.
• List of similar Government and Commercial Projects.
• Anticipated Teaming Arrangements (including subcontracting limitations if applicable).
• GSA Contract Number (if applicable).
• Letter from MEDICOM TECHNOLOGIES INC authorizing services.
• Pricing per the Performance Work Statement.

*Failure to provide items 1-8 will result in non-responsiveness.

• A draft Performance Work Statement (PWS) is attached.
• The contracting office is VA Network Contracting Office (NCO) 21, Fresno, CA 93721.
• Point of Contact: Parmpreet Pannu, Contract Specialist, parmpreet.pannu@va.gov, 559-225-6100.