J065-- JERON Nurse Call Support
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office 5 (NCO 5), is issuing a Notice of Intent to Sole Source for Help Desk Support Services for the Jeron Nurse Call System, including Software Support and Assurance, at the Louis A. Johnson VA Medical Center in Clarksburg, WV. The government is seeking interested and capable sources to provide these services. Responses are due April 29, 2026.
Scope of Work
The contractor shall provide 24/7 Help Desk Support Services for the Jeron Nurse Call System, including Software Support and Assurance. This includes providing software updates, product and user documentation, training materials, tips & tricks, and webinars. Services must conform to standards such as NFPA-99, TJC, NEC, OSHA, HIPAA, and Federal/VA security specifications. Support for emergency issues is available 24x7x365 with defined priority levels (Critical, High, Medium, Low). Contractor personnel must be "fully qualified" with formal training and a minimum of two years of experience. The contractor must also comply with OSHA Bloodborne Pathogens Standard and VA Information Security requirements.
Contract & Timeline
- Type: Notice of Intent to Sole Source (contemplating a Firm Fixed Price contract)
- Duration: Base Year (May 1, 2026 - April 30, 2027) plus four Option Years (through April 30, 2031)
- Set-Aside: Not applicable (market research for acquisition strategy)
- Response Due: April 29, 2026, by 8:00 AM EST
- Published: April 23, 2026
Submission Requirements
Interested businesses must respond with their business name, type, socio-economic status, point of contact, GSA Contract number (if applicable), DUNS and SAM UEI numbers, and a capability statement. A mandatory Authorized Distributor Letter must be provided, or the response will be discarded. Responses are to be submitted via email to jennifer.elkins2@va.gov. No telephone calls will be accepted.
Additional Notes
This notice is for planning purposes only and does not constitute a solicitation. Information gathered will assist in developing the requirement and acquisition strategy (e.g., small business set-aside, full and open competition). Responses are not offers and cannot form a binding contract. Responders are responsible for all associated costs.