J065--PAR EXCELLENCE SYSTEMS, INC - MAINTENANCE SUPPORT SERVICES
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Phoenix VA Health Care System, is conducting market research through a Sources Sought announcement to identify qualified businesses capable of providing Par Excellence Systems, Inc. Maintenance Support Services. This effort aims to diagnose and correct software and hardware problems for their Par Excellence systems. The VA is particularly interested in responses from Service-Disabled Veteran Owned Small Businesses (SDVOSBs), Veteran Owned Small Businesses (VOSBs), 8(a), HubZone, and other small businesses. Responses are due by March 9, 2026, at 10:00 am MST.
Scope of Work
The required services involve comprehensive support for Par Excellence systems. This includes diagnosing problems to determine if they are related to covered software or hardware, and subsequently correcting them. The support model anticipates remote software upgrades and training staff for hardware add/delete/swap during system installation. The service provider will also be available by telephone 24/7 to diagnose and correct problems and provide reasonable assistance for issues not covered by the Statement of Work, potentially charging for excessive assistance with prior approval. The service provider warrants hardware purchased from them against defects for one year (if manufactured by them) or per manufacturer's warranty (for third-party hardware).
Contract & Timeline
- Type: Sources Sought / Market Research
- NAICS Code: 541990 (Maintenance, Repair And Rebuilding Of Equipment: Medical, Dental, And Veterinary Equipment And Supplies)
- Estimated Maximum Contract Value: $19.5 Million
- Set-Aside: The VA is mandated to consider a total set-aside for Service-Disabled Veteran Owned Small Businesses (SDVOSBs). However, if SDVOSB responses are inadequate, an alternate set-aside or full and open competition may be considered.
- Response Due: March 9, 2026, 10:00 am MST
- Published: March 3, 2026
- Place of Performance: Phoenix VA Health Care System, 650 E. Indian School Road, Phoenix, AZ 85012
Key Requirements for Response
Interested businesses must submit a written response including:
- Company name, address, point of contact (phone, fax, email)
- DUNS number, Cage Code, Tax ID Number
- Type of small business (e.g., SDVOSB, VOSB, 8(a), HUBZone, WOSB, SDB)
- A capability statement detailing qualifications and ability to perform the described work.
Eligibility & Registration
All offerors must be registered in SAM.gov (www.sam.gov). Additionally, SDVOSBs and VOSBs responding to this notice must be registered with the SBA-Dynamic Small Business Search (DSBS) Registry (https://dsbs.sba.gov).
Additional Notes
This is a market research announcement only and does not constitute a solicitation or obligate the Government to award a contract. The Government will not pay for any costs associated with responding to this request. No sub-contracting opportunities are anticipated.