J066--ASCOM NURSE CALL SYSTEM MAINTENANCE AND REPAIR SERVICE AGREEMENT (BRAND NAME ONLY)

Other / Unclassified

This document is a Justification for Limited Source Awards for Commercial Items over the Micro-Purchase Threshold but not exceeding the Simplified Acquisition Threshold, related to the Revolutionary FAR Overhaul (RFO) Part 12. It outlines the Department of Veterans Affairs' intent to award a firm-fixed-price contract for the ongoing maintenance and repair of the ASCOM Nurse Call System at the Fayetteville Coastal VA Healthcare System (HCS).

• Procurement: The government is seeking to procure maintenance and repair services for an existing ASCOM Nurse Call System.
• Sole Source Justification: The document justifies a limited source award due to the proprietary nature of the ASCOM system, which requires manufacturer-specific software, firmware, and system architecture. Only authorized partners, specifically Johnson Controls and Convergint Technologies, are certified and trained to provide these services.
• Market Research: Market research confirmed that only these two vendors can meet the requirement without unacceptable risk to system performance, patient safety, and compliance.
• Contract Details: The contract is intended for one base year with two ordering periods. The specific cost is redacted.

Solicitation / RFP / RFQ

This document is a solicitation for Full Service and Preventative Maintenance for the ASCOM Nurse Call System at the Fayetteville VA Health Care System. It is an Indefinite Delivery, Indefinite Quantity (IDIQ) contract.

• Scope: Provide ongoing repair and maintenance services for the existing ASCOM Nurse Call System.

• Services: Includes preventive maintenance inspections, system diagnostics, corrective repair services, cable pulling, component replacement, technical support, software maintenance, and system performance evaluation.

• Preventive Maintenance: Annual inspections including labor, parts, and operational testing.

• Corrective Maintenance: Up to 160 hours per contract year for repairs.

• Response Times: Critical (6 Hours), High (24 Hours), Routine (48 Hours).

• Documentation: Maintenance logs, service reports, parts replacement records, system performance issues.

• Security: Compliance with facility policies, patient privacy (HIPAA), and network security.

• Equipment: Maintenance for various ASCOM Nurse Call system components (Dome Lights, Code Stations, Patient Stations, etc.).

• Contract Type: Firm-Fixed-Price, Indefinite Quantity.

• Period of Performance: Base (05/18/2026 - 05/17/2027) with two (2) one-year ordering periods (05/18/2027 - 05/17/2028 and 05/18/2028 - 05/17/2029).

• Estimated Value: $34 Million.

• NAICS Code: 811210 (Electronic and Precision Equipment Repair and Maintenance).

• Submission: Email a completed, signed quote in PDF format to chellry.whittier@va.gov by the due date. Include a signed SF 1449 and acknowledgment of amendments.

• Quote Validity: Prices must be held firm for 150 calendar days.

• Registration: Active SAM.gov registration is required.

• Evaluation: Quotations will be evaluated on a best-value basis considering Technical and Price factors.

• Technical Factor: Assesses how well proposed products meet or exceed requirements.

• Price Factor: Assesses price reasonableness.

• Questions Deadline: May 12, 2026, at 11:00 am EST via email.

• Acquisition Type: Unrestricted.

• FAR 52.212-1, 52.212-4, and 52.212-5 are incorporated by reference. Addenda are attached.

• Specific IT contract security, personnel vetting, and electronic submission of payment requests clauses are included.

• Place of Performance: Fayetteville VA Healthcare System, Fayetteville, NC.

Solicitation / RFP / RFQ

This is a pre-solicitation notice for a requirement for Certified and Authorized ASCOM Nurse Call System Service Provider at the Department of Veterans Affairs, Fayetteville Coastal VA Healthcare System (HCS) in Fayetteville, NC. The government intends to issue Solicitation 36C24626R0063 on or about May 6, 2026.

The requirement is for maintenance and repair services for the ASCOM Nurse Call System. This is a "Brand Name Only" requirement.

This will be an Indefinite Delivery, Indefinite Quantity (IDIQ) contract with a base period and two (2) ordering periods.

• The response date is May 15, 2026, at 15:00 Eastern Time.
• All correspondence and responses must be via email to chellry.whittier@va.gov. Telephone requests will not be accepted.
• Offerors are responsible for downloading all documents, including amendments, from sam.gov.

This requirement is NOT set aside for any small business socioeconomic status.

• The applicable NAICS Code is 811210 with a size standard of $34.0M.
• The Contracting Officer is Chellry Whittier (chellry.whittier@va.gov).
• The Place of Performance is Fayetteville Coastal VA Healthcare System, Biomedical Engineering Service, 2300 Ramsey Street, Fayetteville, NC 28301-3856.