J074--HWW RICOH Copier Maintenance

SOL #: 36C24526Q0450Solicitation

Overview

Buyer

Veterans Affairs

Veterans Affairs, Department Of

245-NETWORK CONTRACT OFFICE 5 (36C245)

LINTHICUM, MD, 21090, United States

Place of Performance

Place of performance not available

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

Maintenance, Repair And Rebuilding Of Equipment: Office Machines, Text Processing Systems And Visible Record Equipment (J074)

Set Aside

No set aside specified

Original Source

https://sam.gov/opp/d799c2a9cecd4598975e3d18813547a3/view

Timeline

Posted

Apr 16, 2026

Last Updated

May 7, 2026

Submission Deadline

Apr 30, 2026, 7:00 PM

Qualification Details

Fit reasons

NAICS alignment with historical contract wins in similar service areas.
Scope strongly matches core technical capabilities and delivery model.

Risks

Past performance thresholds may require one additional teaming partner.
Potential clarification needed on staffing minimums before bid/no-bid.

Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Veterans Affairs (VA), specifically the Hershel Woody Williams VAMC in Huntington, WV, requires a Firm Fixed-Price maintenance contract for VA-owned RICOH All-in-One Multi-Function Devices (MFDs). This Unrestricted opportunity covers maintenance services, toner, parts, and other supplies (excluding paper) for an initial RICOH PRO C5310 unit. Proposals are due April 29, 2026, by 3:00 PM EST.

Scope of Work

The contractor will provide all resources for maintenance service, toner, parts, and supplies (excluding paper) for the specified RICOH PRO C5310 MFD (Serial #: C84316339) and its accessories. This includes mounting surge protectors, managing cables, and ensuring operational readiness. The estimated monthly usage is 1,721 Black and White copies and 23,646 Color Copies.

Key requirements include:

Responding to service calls within 12 business hours during normal working hours (8:00 am - 4:30 pm, Monday-Friday, excluding Federal Holidays).
Providing a telephone number for service calls and an online portal for service requests and supply orders.
Offering training for key operators at installation and access to an online training video library.
Furnishing operator manuals in electronic or web-based formats.
Contractor personnel must be OEM Factory trained, fluent in English, and adhere to VA regulations.

Contract Details

Type of Contract: Firm Fixed Price, with a cost per copier.
Period of Performance:
- Base: May 15, 2026 – May 14, 2027
- Option Year 1: May 15, 2027 – May 14, 2028
Place of Performance: VA Medical Center, 1540 Spring Valley Dr., Huntington WV 25704.
NAICS Code: 811210 (Electronic and Precision Equipment Repair and Maintenance) with a $34 Million size standard.
Set-Aside: Unrestricted.
Subcontracting: VAAR 852.219-75 applies, requiring specific percentages of work by the offeror or eligible subcontractors.

Submission & Evaluation

Questions Deadline: April 22, 2026, by 3:00 PM EST.
Proposals Due Date: April 29, 2026, by 3:00 PM EST.
Submission Method: Email to Sylvia.Honesty@va.gov.
Evaluation: Award will be made to the lowest-priced, responsible offeror whose proposal conforms to the solicitation, considering technical and past performance.
Offer Acceptance Period: 30 calendar days from the offer due date.

Additional Notes

The number of MFD units covered by the contract may vary. An amendment has been issued to include vendor questions and answers and to update the Statement of Work with specific MFD component details. The Service Contract Act wage determination applies.