JEOL Scanning Electron Microscope (SEM) Service Agreement 2026-28

Solicitation / RFP / RFQ

NASA/NSSC has a requirement for a Service Agreement for JEOL Scanning Electron Microscopes (SEM) for the period 2026-2028. The government intends to award a sole source contract to JEOL USA, INC., as they are determined to be the sole provider. The procurement will be conducted by NASA/NSSC, with performance located at NASA/Glenn Research Center (GRC). The acquisition will utilize provisions for Commercial Items per FAR Part 12.

• Service Agreement for JEOL Scanning Electron Microscopes (SEM).

• Contract Type: Sole Source

• Period of Performance: 2026-2028

• Estimated Value: Not specified

• Interested organizations can submit capabilities and qualifications in writing to the identified point of contact.

• Deadline for submission: Not later than 7 a.m. Central Standard Time on 4/27/2026.

• Evaluation: Capabilities/qualifications will be evaluated solely to determine if the procurement should be competed on a competitive basis. The determination to not compete is at the government's discretion.

• This notice is for a sole source determination. The government is assessing if competition is feasible.

• NAICS Code: 811210

• Oral communications are not acceptable.

• NASA FAR Supplement Clause 1852.215-84, Ombudsman, is applicable. Information on the Center Ombudsman can be found at the provided link.

• Primary Point of Contact: Shanna Patterson, Procurement Specialist (Shanna.L.Patterson@nasa.gov)

Recommendation and Determination to Solicit from One Source or Brand Name

This document recommends and determines the justification for soliciting from a single source or brand name for a service contract related to a JEOL scanning electron microscope. The rationale is that competition is impractical for the acquisition of supplies or services determined to be reasonably available from only one source/manufacturer.

• A 3-year service contract for a JEOL scanning electron microscope.

• The service requires additional security protocols during a service visit.

• The instrument is highly specialized and heavily used, supporting multiple programs.

• The estimated period of performance is 11/5/25 - 11/4/28.

• The total estimated cost is to be determined (indicated by a blank field).

Not applicable, as this document is a justification for a sole-source procurement, not a solicitation for proposals.

This document justifies a sole-source procurement, indicating no set-aside or specific eligibility requirements for multiple bidders.

• The document references a need to "Enter Dollar amount" for the total estimated cost and "Date" for lead-time/delivery, which are not filled in.
• The justification highlights the vendor's detailed record of servicing the instrument and competent service technicians who can respond within days, emphasizing the critical need to minimize downtime.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work outlines the requirements for a one-year service agreement for specific JEOL Scanning Electron Microscope (SEM) equipment.

The service agreement will cover four pieces of JEOL equipment:

• JSM-IT700HRLA – Low Vacuum Scanning Electron Microscope (S/N MP1517000380038)
• MP-94320CS – JEOL Chamber Scope (S/N MP4143005710571)
• MP-04330SNS – Stage Navigation System (S/N MP3558007490749)
• MP-94340BEIW – Backscattered Detector (S/N MP5476007720772)

To maintain the manufacturer warranty, only JEOL-trained service personnel using JEOL OEM parts are permitted for annual maintenance and repairs. Use of other service companies or parts may void the manufacturer's coverage.

• Dedicated account manager
• Factory-trained engineers
• Telephone support
• Call history tracking
• Unlimited emergency visits
• Service quality guarantee
• Up to two preventive maintenance visits per year
• Repair parts included
• Arrival within 1 working day
• Apertures and scintillators included
• 20% discount on parts purchased from the parts department

November 5, 2025, to November 4, 2028 (3 years)

NASA Glenn Research Center 21000 Brookpark Rd Cleveland, OH 44135