Language Service IDIQ

Statement of Objectives (SOO)

This Statement of Objectives (SOO) outlines the comprehensive scope of language services required by the Federal Bureau of Investigation (FBI) Criminal Justice Information Services Division (CJIS). The primary goal is to bridge communication gaps across languages, cultures, and mediums.

The SOO encompasses a wide array of language services, including but not limited to:

• Translation (written content)
• Interpretation (oral communication)
• Sign language interpretation
• Fluency testing and language proficiency assessments
• Material development and localization
• Subtitling, dubbing, and voice-over services
• Investigation/mission support
• Transcription
• Language technology tools (e.g., AI-driven translation)
• Cultural consulting

The services aim to ensure accurate adaptation, cultural sensitivity, and linguistic precision for various purposes (legal, medical, business, educational) and to meet diverse client needs in global markets.

• Overall objectives include providing a full spectrum of language solutions, ensuring high-quality and accurate delivery, adapting to evolving market needs, and leveraging technology.

• Specific management, technical, quality control, design, analysis, test, configuration management, logistics, and program objectives will be determined at the task order level.

• Not explicitly defined in the SOO; will be determined at the task order level.

• Government Furnished Property & Data Rights: Contingent on program-specific needs and determined at the task order level.

• Key Personnel: Determined at the task order level.

• Deliverables: Determined at the task order level.

• Pricing & Invoicing: Determined at the task order level, with potential for mixed contract types (LH, FFP, CPFF, ODC).

• Travel and Other Direct Cost: Determined at the task order level.

• Terminations/Resignations: Government reserves the right to request immediate removal of contractor employees.

• Non-Disclosure Agreements (NDAs): Required for contractor personnel.

• Drug Screening: May be requested at the task order level.

• Security Requirements: Determined at the task order level.

• Contracting Officer: The CO is the appointed authority to bind the Government. The contract will be administered by the Contracting Officer at Redstone Arsenal, AL.

Form / Attachment / Pricing Sheet

This document, "ATTACHMENT B_ Template Languages Offered.xlsx", appears to be a template or a list of language services offered or required for an opportunity. It is structured with different sheets and columns to categorize various language service types.

• Sheet: EXAMPLE SHEET
  • Lists categories such as Interpretation Services, Translation Services, Language Access & Accommodation Services, Technology-Enabled Language Services, Specialized and Mission-Specific Services, Performance Requirements Considerations, and Unspecified categories.
  • Provides examples of languages (French, Spanish, Italian, Sign Language) and their corresponding service categories.
  • Includes placeholders like "Insert language" and "N/A" indicating where specific details should be provided.
• Sheet: TEMPLATE
  • Mirrors the structure of the "EXAMPLE SHEET" with the same service categories, suggesting it is a blank template for bidders to fill out.

This attachment is crucial for bidders to understand the specific language services the government is interested in or requires. Bidders should use this template to detail their capabilities and offerings in relation to the listed categories and languages. It may also inform proposal preparation by highlighting specific service areas that are of importance for this opportunity.

Form / Attachment / Pricing Sheet

This document, "ATTACHMENT A: List of Languages," serves as a comprehensive reference for various languages. It is intended to inform bidders about the linguistic requirements or capabilities relevant to the opportunity.

The attachment is organized into a table with columns for language names and their corresponding classifications or related languages. It lists a wide array of languages, including major world languages, regional dialects, and language families.

Bidders should review this list to determine if their proposed services or personnel possess the necessary language capabilities required for the opportunity. This attachment may be critical for opportunities involving translation, interpretation, or communication with diverse populations.

Request for Information (RFI)

This RFI is issued by the Federal Bureau of Investigation (FBI) for market research purposes, in accordance with FAR Part 10. The FBI is seeking to identify capable sources for comprehensive, scalable, and fully accommodational language services under a potential Multiple-Award Indefinite Delivery, Indefinite Quantity (IDIQ) contract vehicle. This is not a solicitation, and no contract award will result from this RFI. The government will not reimburse respondents for any costs incurred.

The FBI is considering an IDIQ contract with:

• A 12-month base period with a 4(12) month option period.
• Task Order issuance pursuant to FAR 16.505.
• Flexible contract types at the task order level (e.g., FFP, T&M, Labor-Hour, or Hybrid).
• Domestic and international performance capability.

The anticipated North American Industry Classification System (NAICS) code is 541930 - Translation and Interpretation Services. Respondents are encouraged to comment on appropriate NAICS classifications and size standards.

The IDIQ is intended to accommodate evolving mission requirements and emerging technologies, including:

• Interpretation Services (All Modalities): In-person, remote, simultaneous, consecutive, sight, relay, whisper interpretation, conference/event support, legal, medical, technical, scientific, diplomatic, community, and operational environments, on-demand, scheduled, emergency response, and secure/classified support.
• Translation Services: Written document translation, technical/specialized subject matter translation, certified/notarized translations, localization/transcreation, website/multimedia translation, desktop publishing, and expedited/real-time solutions.
• Language Access & Accommodation Services: Support for Limited English Proficiency (LEP) individuals, multilingual communication strategies, cultural/regional advisory services, language access program development, plain language adaptation, and accessibility-aligned language services.
• Technology-Enabled Language Services: Machine translation integration, AI-assisted workflows, translation memory systems, terminology management, secure cloud-based delivery platforms, and hybrid human/automated solutions.
• Specialized and Mission-Specific Services: Rare/indigenous/emerging language support, dialect-specific services, linguistic analysis/advisory services, field-deployable linguists, workforce augmentation, and surge/contingency operations.

Interested vendors are requested to provide capability statements, including a cover letter (1-5 pages) and a technical approach (25 pages).

Cover Letter Requirements:

• Company information (name, address, contact, business size, socioeconomic status, UEID, NAICS codes).
• Confirmation of SAM active status and FSS/GSA schedule number (if applicable).
• POCs for technical and contractual questions.
• Confirmation of commercial service.
• Facility clearance status and level.
• Subcontracting plans and estimated cost.
• Recommended CLIN structure.
• Statement on unlimited rights to intellectual property/data.

Technical Approach Requirements:

• Recommended ordering procedures.
• Recommended contract types by service category.
• Suggested key personnel/labor categories and CLIN structuring.
• Identified concerns/risks and mitigation strategies.
• Suggested emerging technologies.
• Recommended best practices for accessibility and language accommodation.
• Additional information.

Language Capacity/Capabilities: Vendors must identify languages offered within each service category using Attachment A (List of Recognized Languages) and Attachment B (template).

Capabilities Statements must be received by 4:00 PM CT, March 27, 2026.

• Contracting Officer (CO): Sarah Atchley (SADAMS5@fbi.gov)
• Contract Specialists (CS): Renae Yuille (NRYUILLE@fbi.gov)

This RFI is for market research only and does not constitute a solicitation or commitment by the Government. The Government reserves the right to use the information for acquisition planning.