Laurel Fulfillment Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The United States Government Publishing Office (GPO) is soliciting proposals for Laurel Fulfillment Services to support its Laurel Warehouse located in Laurel, MD. This requirement encompasses end-to-end order fulfillment and support, including warehouse operations, printing, website support, customer contact center services, and financial reporting. Proposals are due March 27, 2026, at 5:00 PM EST.
Scope of Work
The contractor will provide comprehensive services for the GPO Laurel Warehouse, located at 8660 Cherry Lane, Suite #32 Laurel, MD 20707. Key services include:
- Warehouse and Distribution Operations: End-to-end order fulfillment and distribution of federal publications.
- Print Design and Promotional Printing: Small-scale promotional printing and print design support.
- Website Services: Design, development, maintenance, and technical support for GPO websites.
- Customer Contact Center Operations: Management of customer inquiries and support.
- Customer Account Management: Handling customer accounts and service-related tasks.
- Reporting: Inventory and financial reporting. All services must be performed in English, support multiple communication channels (telephone, email, written correspondence), and require minimal Government direction. The contractor will utilize Government Furnished Equipment (GFE), including Material Handling Equipment (MHE) and automation tools.
Contract & Timeline
- Opportunity Type: Solicitation
- Contract Type: Multiple-year, Time and Materials (T&M).
- Estimated Total Value: $8,306,892.41.
- Set-Aside: None specified.
- Published Date: February 13, 2026.
- Questions Due: February 26, 2026, 5:00 PM EST.
- Proposals Due: March 27, 2026, 5:00 PM EST.
- Site Visit: February 24, 2026, 11:00 AM EST.
Evaluation
Award will be based on a Lowest Price Technically Acceptable (LPTA) process. Proposals will be evaluated on meeting or exceeding acceptability standards for Technical Capability, Management and Staffing Plan, Key Personnel, and Past Performance. Past performance will be assessed using a questionnaire (Attachment 3) covering aspects like quality, schedule, technical requirements, cost control, and customer satisfaction.
Additional Notes
Proposals must be submitted electronically in Adobe PDF portfolio format. Key Personnel requirements include Project Analysts (3 FTEs) and Junior Project Analysts (1 FTE). Offerors must be registered in the System for Award Management (SAM).