Laurel Fulfillment Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Government Publishing Office (GPO) has issued a Special Notice to provide clarification on the Full Time Equivalent (FTEs) required for the Laurel Fulfillment Services solicitation. This notice includes a revised Statement of Work (SOW) outlining requirements for order fulfillment services for GPO Government Distribution Services (GDS) in Laurel, MD. Responses are due April 2, 2026.
Scope of Work
The revised SOW details requirements for comprehensive order fulfillment services, including:
- Warehouse and distribution operations
- Oversight of print design and small-scale promotional printing
- Oversight of website design, maintenance, and support
- Customer contact center operations (inquiries, requests, complaints)
- Customer account management
- Fulfillment and distribution of federal publications
- Inventory and financial reporting
- Warehousing and storage of agency publications and materials
Contract & Timeline
- Type: Special Notice (Amendment to a solicitation)
- Duration: One (1) base year plus four (4) option years
- Set-Aside: None specified
- Response Due: April 2, 2026, 5:00 PM ET
- Published: March 20, 2026
- Place of Performance: Laurel, MD 20707
Special Requirements
- Services must be provided in English via multiple channels (phone, email, written).
- Contractor to utilize Government Furnished Equipment (GFE), including Material Handling Equipment (MHE).
- Adherence to a drug and alcohol-free workplace policy.
- Contractor personnel must wear Government-approved identification badges.
- Specific personnel qualifications and labor categories are detailed (e.g., Project Manager, Order Fulfillment Specialist).
- Contractor responsible for training costs not covered by GPO guidance.
- Compliance with safety and occupational health (SOH) programs and use of Personal Protective Equipment (PPE).
- Participation in preparedness exercises and continuity of operations plan (COOP) exercises.
- Development and submission of a Transition Plan.
- Maintenance of custody and care for Government-furnished property and mission stock.
- Implementation of a Quality Control Plan (QCP) and adherence to Government Quality Assurance (QA).
- Specific workload requirements for folding/insertion and order fulfillment are outlined.
Additional Notes
This amendment clarifies the number of FTEs required and provides an updated SOW. Bidders should review the revised SOW and FTE requirements to ensure proposals accurately reflect the government's needs. No changes to proposal deadlines or evaluation factors are indicated by this amendment.