Leasing of Printer Supply/Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the salient characteristics for Multifunctional Devices (MFDs) and associated services required for Fort Bliss, Texas. The contract is for an operating lease of MFDs with a Full-Service Maintenance Agreement.

• Provide non-personnel services for Multifunction Devices.

• Include a Full-Service Maintenance Agreement covering all service and supplies (print consumables, toner, developer, dry ink, cleaning rollers, filters, staples, and hard-drive removal).

• Furnish all labor, tools, equipment, transportation, materials, testing, and supervision.

• MFDs must meet minimum salient characteristics including color printing, copy/scan functionality, CAC Smartcard enabled, and standard finishing capability.

• The Army will retain ownership of hard drives at the end of the contract or when a device is replaced.

• Specific MFD models and quantities are listed, including Xerox VersaLink B415/YDN, Xerox Versalink C415/YDN, Xerox VersaLink C625/YDN, Xerox VersaLink B625/YDN, Xerox C7125/YS, and Xerox VersaLink B7125 MFP.

• Associated items include 550-Sheet Paper Trays, Media Trays, and USB Smart Card Readers.

• All equipment must be TAA Compliant where specified.

• Period of Performance: 01 May 2026 to 30 April 2027.

• Delivery of Printers: No later than 01 May 2026.

• Delivery Location: Fort Bliss, TX.

• Post-Delivery Inspections: 15 business days for units.

• Work Week and Hours of Operation: 8:00 am to 5:00 pm, Monday through Friday, excluding federal holidays or government-directed closings.

• Government Furnished Property (GFP) and Services: None will be provided by the US Government (no equipment, fuel, personnel, utilities, or facilities).

• Security and Access Requirements: Contractor must adhere to current installation security policies and obtain necessary permits/passes.

• Safety and Quality Control: Adhere to US safety regulations, ensure equipment is in good working condition, and provide employee training.

• Smoking is prohibited inside and within 50 feet of facility entrances.

• A customer-designated onsite POC is required.

• The contract is for an operating lease to the AFSBn-Bliss HQ.

• MFDs must remain in inventory for the duration of awarded delivery orders unless replaced by a new device of equal or better capabilities at no additional cost.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide 36 new Multifunctional Devices (MFDs) and associated full-service maintenance to AFSBn-Bliss HQ, Fort Bliss, Texas, replacing an aging and disparate fleet of devices.

• Provide MFDs with color printing, copy/scan functionality, CAC Smartcard enabled, and standard finishing capabilities.

• Include a Full-Service Maintenance Agreement covering parts, labor, toner/consumables, waste toner bottles, and rapid onsite support.

• Ensure MFDs are "net worthy" and NIAP certified or equivalent.

• Provide toll-free technical support (HELP DESK) with a maximum 3-minute hold time and a 15-minute callback resolution for messages.

• On-site technician response within 8 working hours if remote resolution fails.

• Provide software and firmware upgrades/updates at no additional cost.

• Offer substitute models if original models are no longer available, meeting or exceeding original requirements.

• Provide cables, connectors, and accessories for network connection.

• Delivery and Setup: To the point of network connectivity.

• Networking Standards: "Net worthy" and NIAP certified or equivalent.

• Full Operational Capability (FOC) Demonstration: Satisfactory completion for lease commencement.

• Annual Preventive Maintenance: One visit per year for equipment in place for at least 1 year.

• MFD Availability: 90% availability level.

• Response to Service Calls: Technician on-site within 8 working hours after notification if remote attempt fails.

• Period of Performance: 30-day phase-in, followed by a twelve (12) month base period and a twelve (12) month option period.

  • Base Year: 01 May 2026 – 30 April 2027
  • Option 1: 01 May 2027 – 30 April 2028

• Place of Performance: Fort Bliss, Texas.

• Non-personnel services contract.

• Contractor must develop and implement a Quality Control Plan (QCP) within 30 days of award.

• Contractor must comply with security requirements, including background checks and potential Common Access Card (CAC) issuance.

• All contractor employees must complete Anti-Terrorism Level I Training, OPSEC Awareness, and Information Assurance (IA) training.

• Contractor must provide a list of key personnel within 10 days after DO issuance.

• Monthly reporting to the KO by the 15th calendar day of each month.

• Government will not provide property or services.

Sources Sought / Market Research

This document is a Sources Sought notice issued by the Mission and Installation Contracting Command – Fort Bliss, Texas, to conduct market research for thirty-six (36) Leased Printer Supply/Services. The government is seeking to identify interested parties with the resources to support this requirement, which may be procured on a competitive basis. The intention is to procure these services on a competitive basis.

• Service: Operating lease of Multifunctional Devices (MFDs) including color printing, copy/scan functionality, CAC Smartcard enabled, and standard finishing capability.

• Maintenance: Full-Service Maintenance Agreement covering print consumables (toner, developer, dry ink, cleaning rollers, fillers, staples) and hard-drive removal.

• Ownership: The Army will maintain ownership of hard drives at the end of the contract period or when devices are replaced. MFDs must remain in inventory for the duration of awarded delivery orders unless replaced by equal or better capabilities at no additional cost.

• Non-Personal Services: The contractor must provide all labor, tools, equipment, transportation, materials, testing, and supervision.

• Period of Performance: Estimated from 01 May 2026 to 30 April 2027.

• Contract Type: Anticipated to be Firm-Fixed Price.

• Brand Name: Xerox or similar brand items are acceptable.

• Response Deadline: No later than 9:00 AM, MST, 07 April 2026.

• Submission Method: Electronically via email to hasan.j.williams.mil@army.mil and alan.r.lambert4.mil@army.mil.

• Format: Capabilities statement, no more than ten (10) pages, Times New Roman font, 10 pitch.

• Evaluation: The government will evaluate market information to ascertain market capacity, resources, project management capabilities, and performance-based service acquisition experience.

• NAICS Code: 532420 with a Small Business Size Standard of $40,000,000.

• PSC Code: 3610.

• Set-Aside: The requirement may be set-aside for Small Businesses (in full or in part) or procured through Full and Open Competition. All Small Business Set-Aside categories will be considered.

• Small Business Prime Performance: If set-aside, the small business prime must perform at least 50% of the work.

• Respondents must indicate: Business size (Small, Small Disadvantaged, Women-Owned, HUBZone, Service Disabled Veteran-Owned Small Business Concern).

• This is for informational purposes only and not a Request for Proposal (RFP).

• Responses are strictly voluntary and not compensated.

• Telephone inquiries will not be accepted.

• No feedback or evaluations will be provided on submissions.

• Future solicitations (RFQ, IFB, RFP) will be synopsized on the Government-Wide Point of Entry (GPE).

• A draft Performance Work Statement (PWS) is attached.

• Specific information required in the capabilities statement includes company details, past performance, management experience, technical skills, business status, and ability to meet facility and safeguarding requirements.