LEC SERVICES FOR PANAMA FLORIDA

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for leased local exchange access commercial network service to support subscriber services for the Naval Support Activity (NSA) Panama City, Florida, and five Gulf Test Range Beach Sites. The primary goal is to ensure the continuation of existing telecommunications services while also undertaking a comprehensive modernization of the telecommunications infrastructure.

• Continuation of Services: Provide business flat rate multiline, foreign directory listing, and memory call/surrogate client number services for 10 specified accounts.

• PSTN Interface: Establish a leased local exchange access service to create a path/interface to the Public Switched Telephone Network (PSTN) for simultaneous voice and data transmission, supporting Direct Inward Dialing (DID) and Direct Outward Dialing (DOD).

• Infrastructure Modernization: Upgrade, maintain, and secure critical communication consoles, radio interfaces, and resilient network capabilities (e.g., VPN, fiber optics).

• Best Practices: Implement industry best practices such as cloud integration, AI-driven network management, and software-defined networking to enhance communication resilience and data flow efficiency.

• Outage Response Times: Specific response times are defined for catastrophic (within 2 hours), major (within 4 hours), and minor (by noon next business day) outages.

• Diagnosis Reports: A diagnosis report must be provided to the COR within one hour of technician arrival on-site.

• Quality Control: The contractor must maintain an effective quality control program. The Government will use a Quality Assurance Surveillance Plan (QASP) to evaluate performance.

• Traffic Studies: A minimum of one traffic study per year is required for all covered trunks.

• Period of Performance: One (1) Base Year (12 months) with four (4) 12-month option years. Specific dates range from April 1, 2026, to March 31, 2031, with a FAR 52.217-8 Option through September 30, 2031.

• Place of Performance: Naval Support Activity (NSA) Panama City and the five Gulf Test Range Beach Sites.

• Personnel: Contractors must employ qualified Telecommunications Technicians with at least five years of experience. Key personnel include a Project Manager (PM) and Alternate.

• Security: Contractor personnel require base access and must adhere to base regulations, including identification badge requirements and potential vehicle searches. Controlled access areas require escorts.

• Safety: Compliance with 29 CFR 1910 and other applicable safety regulations is mandatory. A safety plan must be maintained.

• Standards: Compliance with International Telecommunications Union (ITU) and American National Standards Institute (ANSI) standards is required.

• Reporting: Progress reports and a list of management contacts for escalation are required.

• Insurance: Contractor must maintain appropriate insurance coverage as per FAR 52.228-5.

• Identification: Contractor employees must wear identification badges at all times and identify themselves as contractors when their status is not obvious.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial items, issued as a Request for Quotes (RFQ) under solicitation number N7027226Q0017. The Naval Computer and Telecommunications Area Master Station, Atlantic is seeking proposals for services or supplies as detailed in the Performance Work Statement (PWS) in ANNEX A.

• Performance Work Statement (PWS) and Evaluation Factors are detailed in ANNEX A and ANNEX B, respectively.

• Offers must be submitted as a separate vendor proposal in accordance with PWS requirements.

• Pricing must be detailed by quantity and price to demonstrate extended pricing in ANNEX C.

• The government intends to award a Firm-Fixed Price contract.

• Required delivery and acceptance date is specified in ANNEX A PWS.

• The contract will be a Firm-Fixed Price type.

• Period of Performance includes a Base Period (01 April 2026 to 31 March 2027) and four Option Periods, with an additional extension option (52.217-8).

• Submission Deadline: 20 March 2026, 11 AM EST.

• Submission Method: Quotes may be e-mailed to robert.p.joas.civ@us.navy.mil and kathryn.l.santos.civ@us.navy.mil. E-mail quotes must be in Adobe or Microsoft Office format and not exceed 20MB. Hand-delivered or mailed quotes are subject to delays and access restrictions.

• Evaluation Factors: Offers will be evaluated based on technical capability and price. Award will be made to the lowest priced technically acceptable offeror (LPTA).

• Required Information with Quote: White paper or company letterhead offer, price quote with unit and extended pricing, total firm fixed price, discount terms, estimated time of delivery, and technical submission requirements (part numbers/description for parts, or pre-award submission/certification for services).

• FAR Provisions: FAR 52.212-1 (Instructions to Offerors) and FAR 52.212-2 (Evaluation—Commercial Items) apply, with specific addenda and instructions provided.

• Payment Instructions: Payment requests and receiving reports must be submitted via the Wide Area WorkFlow (WAWF) system.

• This procurement is not being set-aside for small businesses.

• All offerors must include a completed copy of FAR 52.212-3, Offeror Representations and Certifications – Commercial Items.

• Vendor's standard commercial terms and conditions are not acceptable and may lead to rejection.

• Security requirements, including background investigations and Common Access Card (CAC) eligibility, are detailed and apply to contractor employees requiring access to federal facilities or IT systems.

Performance Work Statement (PWS)

To establish a contract for leased local exchange access commercial network service supporting subscriber service for outlying landing fields (OLF) at Naval Air Station (NAS) Whiting Field, Milton, Florida. The contract also requires a comprehensive telecommunications infrastructure modernization, including upgrading, maintaining, and securing critical communication consoles, radio interfaces, and resilient network capabilities.

• Continue providing Business Lines and Net Interface-Outside Single Line circuits for 6 lines under account number 251 M17-1323 323.

• Provide leased local exchange access service creating a path/interface to the Public Switched Telephone Network (PSTN) supporting simultaneous voice and data transmission, configured for Direct Inward Dialing (DID) and Direct Outward Dialing (DOD).

• Upgrade, maintain, and secure communication consoles, radio interfaces, and resilient network capabilities (e.g., VPN, fiber optics).

• Implement industry best practices such as cloud integration, AI-driven network management, and software-defined networking.

• Contractor must provide 24/7 network assistance and support.

• Response times for outages: Catastrophic (within 2 hours), Major (within 4 hours), Minor (by noon next business day).

• Diagnosis report required within 1 hour of technician on-site.

• Provide at least one traffic study per year.

• Adherence to International Telecommunications Union (ITU) and American National Standards Institute (ANSI) standards.

• Period of Performance: One (1) Base Year (12 months) and four (4) 12-month option years, from April 1, 2026, to March 31, 2031, with a FAR 52.217-8 Option until September 30, 2031.

• Place of Performance: OLF Evergreen, OLF Middleton, OLF Silver Hill, and OLF Brewton at NAS Whiting Field.

• Quality Control: Contractor must maintain an effective quality control program.

• Security: Personnel require a favorable National Agency Check, Local Agency Check, and Local Credit Check (NACLC). Access to DoN Information Systems requires a position of trust investigation. No foreign nationals will be employed. Work is unclassified but may involve Personally Identifiable Information (PII).

• Personnel: Must employ qualified Telecommunications Technicians with at least five years of experience. Key personnel include a Project Manager (PM) and Alternate.

• Conduct: Contractor personnel must maintain a professional appearance, comply with base regulations, and avoid conflicts of interest. Identification badges are required.

• Safety: Comply with 29 CFR 1910 and other applicable safety regulations. Maintain a safety plan.

• Reporting: Submit monthly invoices. Report any deficiencies via Contractor Deficiency Report (CDR) and provide corrective action plans. Notify COR/TPOC of any Condition Found requiring repair/replacement.

Solicitation / RFP / RFQ

This document outlines the proposal evaluation factors for solicitation N7027226Q0017, referencing FAR 12.602. It details the technical requirements that a contractor's offer will be assessed against, based on the RFQ PWS/SOW.

The following requirements will be assessed for acceptability:

• Provision of all necessary personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and technical expertise.
• Continuation of currently in-place services.
• Provision of Business Lines and Net Interface-Outside Single Line circuits.
• Upgrade, maintenance, and security of critical communication consoles, radio interfaces, and resilient network capabilities (e.g., VPN, fiber optics).
• Provision of a leased local exchange access service to create a path/interface to the Public Switched Telephone Network (PSTN), supporting simultaneous voice and data transmission and switching, configured for both Direct Inward Dialing (DID) and Direct Outward Dialing (DOD).

Contractor's technical offer will be assessed based on the RFQ PWS/SOW identified technical requirements. The listed requirements will be applied for determination of acceptability.

Forms / Attachments / Pricing Sheets

This document, "26Q0017 ANNEX C PRICING.xlsx", contains detailed pricing information for the opportunity. It is structured into several sheets, including a 'Summary' sheet and sheets for 'BASE' and various 'OPT' (Option) periods, as well as a sheet for '52.217-8'.

• Summary Sheet: Provides an overview of the total pricing for the base period and all option periods, including a "PROCUREMENT TOTAL".
• BASE Sheet: Details pricing for the period of performance from April 1, 2026, to March 31, 2027. It breaks down costs by location/account, quantity, description of service (e.g., Foreign Directory Listing, Business Flat-Rate MultiLine, Federal Subscriber Line Charge), months of service, and calculated amounts.
• OPT 1-4 Sheets: Provide similar detailed pricing breakdowns for subsequent option periods, covering April 1, 2027, to March 31, 2031.
• 52.217-8 Sheet: Details pricing specifically for the period of September 30, 2031, which appears to be related to clause 52.217-8.
• All listed prices and amounts within the provided text are $0.00.

Bidders must use this document to understand the cost structure and potential pricing for the services required under the base period and all option periods. While the provided data shows $0.00 for all line items, this document serves as the template for how pricing should be presented and is crucial for proposal preparation and evaluation. Bidders should carefully review the descriptions and quantities to ensure their proposals accurately reflect the anticipated costs for each period.

Other / Unclassified

This document is a memorandum justifying the use of other than full and open competition for an acquisition under the simplified acquisition threshold. It outlines the rationale for soliciting from a single source, citing FAR 13.106-1(b)(1)(i).

• Item/Service: Local Exchange Carrier Service for Agency Offices in Panama.
• Sole Source Vendor Identified: BELL SOUTH (AT&T).
• Justification for Sole Source: The document details reasons for limiting competition, including:
  • Other Reason (Legacy Infrastructure): Current circuits are incorporated in legacy infrastructure and specific support belongs to AT&T. Similar circuits are no longer supported in the current market, and maintaining the same level of service requires continuation with the existing provider. Overhauling infrastructure would cause significant delays and costs.
  • Critical Equipment: Phone lines and telecommunications are identified as critical for safety of life and operations.
• Period of Performance: Service start date is April 1, 2026.
• Anticipated Dollar Value: The anticipated dollar value of the procurement is redacted.