Local Telecommunications Services (LTS) - JBSA Lackland and Fort Sam Houston

Amendment / Modification

This document is Amendment 0002 to Solicitation FA301626Q0004 for Local Telecommunication Service.

• The document announces a site visit scheduled for Tuesday, April 7, 2026, at 8:30 a.m. CDT, with a meet-up at 8:00 a.m. CDT at 1980 Bong Ave, JBSA Lackland, TX 78236, Building 1052, 502 ISG Conference Room #118.

• The deadline to submit Attachment 4, Unescorted Access Request (UAR) JBSANANTONIO7, is March 31, 2026.

• All questions related to the RFQ and Site Visit are due no later than 12:00 Noon CST on Thursday, April 9, 2026, and must be submitted using Attachment 3, Q&A Spreadsheet.

• Quotes must be submitted no later than 2:00 P.M. CST on Tuesday, April 21, 2026.

• The amendment provides updated deadlines for the site visit, UAR submission, question submission, and quote submission. It also clarifies the process for submitting questions and the consequences of late submissions.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide essential Local Telecommunication Services (LTS) and features supporting Joint Base San Antonio Lackland (JBSA-LAK) and Joint Base San Antonio Fort Sam Houston (JBSA-FSH), TX, on a 24/7/365 basis.

• Provide all labor, tools, facilities, materials, and services to perform and provide local access to designated circuit demarcation points.

• Services include equipment, wiring, or infrastructure compatible with Government systems without additional cost.

• Access to local exchange includes operator assistance functions.

• Services do not include residential or business services for non-Government entities.

• Contractor shall follow FCC, PUC, DoD, AF, and industry standards.

• Provide and install transmission equipment and cables for local exchange access and transport service circuits to Government-provided floor space.

• Connect to Government-provided power and termination frames.

• Coordinate with Government Point of Contact (POC) prior to installation.

• Aerial cable installations are not authorized.

• Outage Response & Restoration:

  • Scheduled Outages: Notify Government POC 30 calendar days in advance with detailed explanation.
  • Unscheduled Outages: Notify Government POC verbally and via email, with categorization and priority established by the Government POC.
  • Response Time: Within 2 hours of notification for all outage types.
  • Restoration Time:
    • Catastrophic: Within 2 hours of notification, with updates every 4 hours.
    • Emergency: Within 8 hours of response.
    • Serious: Within 24 hours of response.
    • Routine: Within 2 calendar days of response.

• Continuous Operation: Local phone service 24/7/365 with 99.9% availability.

• Notification: Timely and detailed notification for scheduled outages (100% of time).

• Service Restoration: Timely response and restoration for all priority levels (100% of time).

• Grade of Service (GoS): Maintain specified GoS/QoS for voice, video, and real-time traffic, adhering to ITU standards.

• Support for JBSA-LAK and JBSA-FSH, TX.

• Services to be provided 24 hours a day, seven days a week, 365 days a year.

• Personnel: Contractor must possess required qualifications and certifications, including OEM requirements. Technicians must reside locally and be able to respond within two hours of outage notification.

• Interconnection Agreements (IAs) & Cutover Plans: Submit IAs and an Initial Cutover Plan with the technical quote if a non-incumbent. A Final Cutover Plan is required within 10 business days after award.

• Safety, Health, and Fire Protection: Follow local procedures and CFR 29, Part 1926.58.

• Manpower Reporting: Report all labor hours via www.sam.gov by Oct 31 annually.

• Site-Specific Requirements: Detailed requirements for JBSA-Lackland (Appendix 1A) and JBSA-Ft Sam Houston (Appendix 1B) include specific DID numbers, long-distance services, commercial subscriber lines, transport channels, E911 compatibility, and service routing.

• Technology: Includes support for legacy Nortel CS2100 and new Cisco Unified Communications Manager (CUCM) VoIP systems, requiring SBC/SIP trunking.

• Government Provided Space: Existing rack space, environmental controls, and power sources will be provided.

Questions & Answers / Clarifications

This document provides responses to vendor questions and clarifications regarding the solicitation for Local Telecommunications Services (LTS) for JBSA Lackland and Ft. Sam Houston (TOPR NO.: FA301626Q0004).

• UAR Requirement: Attachment 4-UAR is required for individuals without active contractor CACs, particularly for site visits or work performed without one.
• Equipment Provision: Vendors are responsible for providing all necessary equipment and materials for SIP trunking with PRI handoff, including routers. The base will not own or service this equipment.
• Number Porting: All numbers must be ported no later than August 31, 2026. The government will consider a phased porting schedule prioritizing mission-critical numbers.
• Diversity and Redundancy: Clarification was provided that no diverse path is needed for certain sections, but specific guidance on acceptable diversity and redundancy (carrier, physical route, equipment/location, service level) is requested for other sections.
• SBCs: Contractors are required to provide and manage Session Border Controllers (SBCs) as part of the LTS solution.
• E911: The government does not require connection to existing base emergency response systems or third-party PSAPs for E911. E911 capability diagrams are needed.
• Pricing Schedule: The government intends to keep the stated DID counts (40,000 for JBSA Lackland and 60,000 for Ft. Sam Houston) and will correct the pricing schedule accordingly.
• International Long Distance: The government will change the PWS to reflect billing for international long distance on a per-minute basis rather than per call.
• Quote Deadline Extension: The quote deadline has been extended to April 28, 2026, at 2:00 PM CST, with revisions to be issued under Amendment 0002.

Several questions resulted in changes or clarifications to the PWS, including porting deadlines, billing methods for international calls, and the requirement for SBCs. The quote deadline has been extended. Vendors should review these responses carefully as they may impact their proposals.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for Local Telecommunication Service at Joint Base San Antonio (JBSA), Lackland, TX. The government is procuring these services as a commodity. This announcement is the only solicitation, and a separate RFQ will not be issued. The purchase is solicited as Full and Open Competition Unrestricted.

• Local Telecommunication Service at JBSA Lackland, TX.

• The Performance Work Statement (PWS) is detailed in Attachment 1.

• A Comprehensive Work Plan (CWP) is required, detailing management, technical capability, subcontracting plan (if applicable), delivery schedule, and installation/cutover plan.

• Offerors must provide no more than three (3) recent and relevant contracts demonstrating experience with SIP Trucking or similar work.

• Contract type: Firm Fixed Price (FFP).

• Period of Performance: 12-month Base Year (including cutover installation) with four (4) one-year option periods and an optional six-month extension period.

• Site Visit: Tuesday, April 7, 2026, at 8:30 a.m. CDT. Meet at 8:00 a.m. CDT at 1980 Bong Ave, JBSA Lackland, TX 78236, Building 1052, 502 ISG Conference Room #118.

• Unescorted Access Request (UAR) Deadline: March 31, 2026 (Attachment 4).

• Questions Due: Thursday, April 9, 2026, by 12:00 Noon CST, submitted via Attachment 5, Q&A Spreadsheet.

• Quotes Due: Tuesday, April 21, 2026, by 2:00 P.M. CST.

• Submission Method: Email responses to doralo.fuller@outlook.com and nichole.ray.1@us.af.mil and hannah.barron@us.af.mil.

• Evaluation: Lowest Priced, Technically Acceptable (LPTA). Only the two (2) lowest-priced, technically acceptable quotes will be considered for award.

• Quote Preparation: Quotes must be in English and consist of four (4) volumes: Administrative Requirement, Pricing Schedule, Comprehensive Work Plan, and Work Experience.

• Full and Open Competition Unrestricted.

• NAICS Code: 517111.

• Size Standard: 1500 Employees.

• Offerors must be registered in the System for Award Management (SAM).

• Quotes must be effective for 90 days after submission.

• Failure to quote on all CLINs will render the quote unacceptable.

• The government reserves the right to conduct interchanges if deemed necessary.

Amendment / Modification

This document is Amendment 0001 to Solicitation FA301626Q0004 for Local Telecommunication Service.

• The solicitation number is FA301626Q0004.

• The requirement is for Local Telecommunication Service at Joint Base San Antonio (JBSA), TX.

• A Site Visit is scheduled for Tuesday, April 7, 2026, at 8:30 a.m. CDT. The meeting point is 8:00 a.m. CDT at 1980 Bong Ave, JBSA Lackland, TX 78236, Building 1052, 502 ISG Conference Room #118.

• The deadline for submitting Attachment 4, Unescorted Access Request (UAR) JBSANANTONIO7, is March 31, 2026.

• Offerors must submit questions by 12:00 Noon CST on Thursday, April 9, 2026, using Attachment 53, Q&A Spreadsheet.

• Quotes must be submitted no later than 2:00 P.M. CST on Tuesday, April 21, 2026.

• The proposal submission deadline has been clarified.

• The deadline for submitting questions has been clarified.

• The deadline for submitting the Unescorted Access Request has been clarified.

Solicitation / RFP / RFQ

This document is a combined synopsis/solicitation for Local Telecommunication Service at Joint Base San Antonio (JBSA), Lackland, TX. It is issued as a Request for Quote (RFQ) and is not a standalone solicitation; no separate RFQ will be issued. The procurement is being solicited as Full and Open Competition Unrestricted.

• Local Telecommunication Service for the 502d Communication Squadron, JBSA Lackland, TX.

• The requirement is for a 12-month Base Year, with four (4) one-year option periods, and an optional six-month extension period.

• Contract Type: Firm Fixed Price (FFP).

• Period of Performance: 12-month Base Year, four 1-year option periods, and one 6-month extension period.

• Estimated Value: Not explicitly stated, but will be a Firm Fixed Price purchase order.

• Submission Deadline: Tuesday, 21 April 2026, no later than 2:00 P.M. CST.

• Submission Method: Email responses to primary and secondary contacts listed in the solicitation.

• Questions Deadline: Thursday, 9 April 2026, no later than 12:00 Noon CST. Questions must be submitted using Attachment 5, Q&A Spreadsheet.

• Evaluation Criteria: Lowest Priced, Technically Acceptable (LPTA). Only the two (2) lowest quotes deemed technically acceptable will be considered for award.

• Quote Preparation: Quotes must be in English and consist of four volumes: Administrative Requirement, Pricing Schedule, Comprehensive Work Plan (CWP), and Work Experience.

• Site Visit: Scheduled for Tuesday, April 7, 2026, at 8:30 a.m. CDT. Meet-up at 8:00 a.m. CDT at 1980 Bong Ave, JBSA Lackland, TX 78236, Building 1052, 502 ISG Conference Room #118.

• Unescorted Access Request (UAR) Deadline: March 31, 2026.

• NAICS Code: 517111

• Size Standard: 1500 Employees

• Set Aside: Full & Open Competition Unrestricted. Only quotes from offerors holding NAICS Code 517111 and the size standard of 1500 employees will be accepted.

• Offerors must acknowledge all amendments.

• Quotes must be effective for 90 days after submission.

• Failure to quote on all CLINs will render the quote unacceptable.

• SAM registration is mandatory for award eligibility.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for Local Telecommunication Services (LTS) to support Joint Base San Antonio (JBSA) - Lackland (LAK) and JBSA - Fort Sam Houston (FSH), TX. The services are to be provided 24/7/365.

• Provide local "dial-tone" and ancillary telecommunication services.

• Services include labor, tools, facilities, materials, and equipment necessary to provide local access to designated circuit demarcation points.

• Ensure compatibility with the Government's current infrastructure without additional Government expense.

• Services do not include residential or business services for non-Government entities or contractors.

• Follow all Federal Communications Commission (FCC), Public Utility Commission (PUC), Department of Defense (DoD), Air Force (AF), and industry standards.

• Provide and install transmission equipment and cables for local exchange access and transport service circuits.

• Coordinate with the Government Point of Contact (POC) for installations.

• Aerial cable installations are not authorized.

• JBSA-Lackland Specific Requirements (Appendix 1A):

  • Local commercial communications services.
  • Support for legacy Nortel CS2100 and new Cisco Unified Communications Manager (CUCM) version 14 VoIP system.
  • SIP trunking with Primary Rate Interface (PRI) hand-off (621 Concurrent Call Paths, 27 PRIs).
  • Diverse and active circuit paths.
  • Direct-Inward-Dialing (DID) Directory Numbers (40,000 total).
  • Long Distance Services (domestic VoIP, SIP signaling, unlimited domestic at flat rate, international charged per call).
  • Commercial Subscriber Lines (Analog/Flex Voice).
  • Transport Channels (e.g., 1Gbps, Voice).
  • E911 Compatibility.
  • Service Routing diagrams.

• JBSA-Fort Sam Houston Specific Requirements (Appendix 1B):

  • Local commercial communications services.
  • Support for legacy Nortel CS2100 system.
  • SIP trunking with PRI hand-off (529 Concurrent Call Paths).
  • Diverse and active circuit paths.
  • Direct-Inward-Dialing (DID) Directory Numbers (60,000 total).
  • Long Distance Services (domestic VoIP, SIP signaling, unlimited domestic at flat rate, international charged per call).
  • Commercial Subscriber Lines (Analog/Flex Voice).
  • Transport Channels.
  • E911 Compatibility.
  • Service Routing diagrams.

• Outages:

  • Scheduled Outages: Notify Government POC 30 calendar days in advance with detailed explanation.
  • Unscheduled Outages: Government POC categorizes and prioritizes repair.
  • Response Times: NLT 2 hours for Catastrophic, Emergency, Serious, and Routine outages.
  • Restoration Times: Varies by outage type (e.g., 8 hours for Emergency, 24 hours for Serious, 2 calendar days for Routine).

• Services Summary (SS) Performance Threshold: Continuous operation local phone service 24/7/365 with 99.9% availability.

• Grade of Service (GoS): Must meet International Telecommunication Union (ITU) standards for packetized voice, video, and real-time traffic.

• Period: 24/7/365 support.

• Locations: Joint Base San Antonio - Lackland (JBSA-LAK), TX and Joint Base San Antonio - Fort Sam Houston (JBSA-FSH), TX.

• Personnel: Technicians must reside locally and be able to respond within two hours of outage notification.

• Interconnection Agreements and Cutover Plans: Incoming contractor must submit IAs with quote. Initial Cutover Plan required with technical quote; Final Cutover Plan due NLT 10 business days after award.

• Safety, Health and Fire Protection: Follow local procedures and CFR 29, Part 1926.58.

• Manpower Reporting: Report all contractor labor hours via www.sam.gov by Oct 31 annually.

• Government Provided Space and Services: Government will provide existing rack space, environmental controls, and conditioned power. Wall space is not available.

Questions & Answers / Clarifications

This document contains questions and answers related to the solicitation FA301626Q0004 for LTS (Logistics, Transportation, and Supply Chain Management) services for JBSA Lackland and Ft Sam Houston.

This document is an Excel spreadsheet with a single sheet titled 'Questions'. However, the provided content for this sheet is largely empty, with only column headers visible. There are no specific questions, PWS references, government responses, or government references listed. Therefore, no specific clarifications or answers relevant to bidders can be extracted from the provided text.

As no questions or answers are present in the provided text, there is no impact on the solicitation requirements, due dates, or submission rules based on this document.

Other / Unclassified

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This document does not contain substantive information related to a SAM.gov opportunity. It is an administrative message related to PDF rendering and does not provide details on requirements, solicitations, or other relevant bidder information.

Form / Attachment / Pricing Sheet

This document is a pricing schedule for Solicitation FA301626Q0004, detailing the costs associated with local telecommunication services at JBSA Lackland AFB and Fort Sam Houston, TX. It outlines pricing for the Base Year and four Option Years, plus a potential 6-month extension.

• CLIN 0001: Non-Recurring Charges (NRC)
• CLIN 0002: Monthly Recurring Charges (MRC)
• CLIN 0003: Cutover charges
• Pricing is broken down by Base Year, Option Year 1, Option Year 2, Option Year 3, Option Year 4, and an Optional 6-Month Extension.
• Each year includes monthly and annual pricing summaries.

This pricing schedule is critical for bidders to understand the cost structure of the telecommunication services required. It details the specific line items and their associated costs (both recurring and non-recurring) across the contract period. Bidders must use this schedule to formulate their proposals, ensuring their pricing aligns with the government's requirements and the provided CLIN structure. All values in the provided sheets for Base Year through Option Year 4 are listed as $0.00, indicating no cost is associated with these items in the current schedule.