Locally Employed Staff Health Insurance for U.S. Embassy Harare, Zimbabwe
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Department of State, through its ACQUISITIONS - RPSO FRANKFURT office, is soliciting proposals for Locally Employed Staff Health Insurance Services for the U.S. Embassy Harare, Zimbabwe. This is a Fixed-Price Indefinite-Delivery Indefinite-Quantity (IDIQ) contract to provide comprehensive health insurance coverage. Proposals are due February 13, 2026, by 15:00 CET.
Scope of Work
The contractor will provide comprehensive health insurance for eligible Locally Employed Staff (LES) and their dependents. Services include hospitalization, emergency care, outpatient services, obstetric, pediatric, prescription drugs, preventive care, hearing aids, optical, dental, reproductive health, mental health, and rehabilitative services. A Preferred Provider Network (PPN) in Zimbabwe is required, along with a detailed brochure of benefits. Worldwide coverage without exclusions is mandatory. The overall annual global limit is $68,000, with a separate $10,000 annual cap for HIV/AIDS.
Contract Details
- Contract Type: Fixed-Price Indefinite-Delivery Indefinite-Quantity (IDIQ) with economic price adjustment.
- Period of Performance: One base year starting August 1, 2026, with four (4) one-year option periods.
- Value: Minimum Guaranteed Order Amount of $5,000; Maximum Ordered Amount of $24,000,000.
- Set-Aside: None specified.
- Product Service Code: G007 (Government Health Insurance Programs).
Eligibility & Submission
Offerors must have a physical address in Zimbabwe and submit authorization to operate and do business in Zimbabwe, including required licenses and permits. An active System for Award Management (SAM) registration is mandatory at the time of proposal submission; guidance is provided in Attachments 7 and 8. Proposals must be submitted in two separate volumes: Volume 1 (Price and Administrative Documents) and Volume 2 (Technical Proposal). Key personnel include a Project Manager with at least 5 years of experience in managing health insurance contracts. The deadline for proposal submission is February 13, 2026, by 15:00 hours Central European Time (CET).
Evaluation Criteria
Award will be based on a Best Value trade-off process. Technical factors, including Management Plan, Company Profile, and Past Performance and Experience (detailed in Attachment 4), are significantly more important than overall price. Evaluation will consider understanding of the Statement of Work, project management, quality assurance, claims processing, provider network, financial stability, and past performance.
Important Notes
This solicitation was amended (Amendment 0001) to extend the proposal deadline and add/amend attachments, including Attachment 5 (Employee Statistics with Claims History) and Attachment 6 (Questions and Answers). The 2% excise tax (26 U.S.C. 5000C) for foreign contractors is a withholding tax and is not reimbursable; it should not be included in the contract price. Foreign entities may need to complete Form W-14 (Attachments 2 & 3) to claim potential tax exemptions. Medical plan participation is voluntary (currently 99%), with the employer paying 90% and the employee 10% of the premium.