Management & Operations of @america Center, U.S. Embassy Jakarta, Indonesia
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Department of State, Regional Procurement Support Office (RPSO) Frankfurt, has issued a Combined Synopsis/Solicitation (RFP) for the Management and Operations of the @america Center in Jakarta, Indonesia. This opportunity seeks comprehensive services for the U.S. Embassy Jakarta's public diplomacy venue. The contract is a Firm-Fixed-Price Indefinite-Delivery/Indefinite-Quantity (IDIQ), with proposals due by February 18, 2026.
Scope of Work
The contractor will be responsible for creating, developing, and executing @america programming, alongside providing full management, operational, marketing, security, and janitorial services. Key deliverables include:
- Programming & Engagement: Supporting U.S. public diplomacy objectives, developing partnerships, and social media engagement.
- Center Operations: Day-to-day management, visitor services, coordination with the Contracting Officer’s Representative (COR), staffing, and data management/reporting.
- Infrastructure & Maintenance: Security services (supervisory, overt, covert), facility and equipment maintenance (including minor repairs under $1,999), and technology infrastructure management.
- Support Services: Third-party programming support, Value Added Tax (VAT) handling, and Defense Base Act (DBA) insurance.
Contract Details
- Type: Firm-Fixed-Price, Indefinite-Delivery/Indefinite-Quantity (IDIQ).
- Period of Performance: One base year plus four one-year option periods, anticipated from April 2026 through March 2031.
- Minimum/Maximum Value: Minimum order of $5,000 USD; maximum order of $12,500,000 USD.
- Place of Performance: On-site at the @america Center, Jakarta, Indonesia.
- Set-Aside: This is a Full and Open Competition; it is not set-aside for small business concerns.
- NAICS Code: 541820 (Public Relations Services).
Key Requirements for Offerors
Offerors must be registered in SAM.gov and are responsible for obtaining all necessary visas, work permits, and business licenses in Indonesia. DBA insurance is required for all personnel. Proposals must include past performance information for at least three similar contracts within the last eight years. Key personnel requirements are detailed, including roles such as Project Administrator, Senior Manager, and various operational and security managers. Foreign offerors claiming tax exemption must submit IRS Form W-14.
Submission & Evaluation
- Proposals Due: Wednesday, February 18, 2026, by 15:00 Central European Time (CET).
- Submission: Electronically via email to DoschJK@state.gov and FrankfurtRPSO@state.gov. Proposals must be in separate files for Volume 1 (Price) and Volume 2 (Technical), with each email not exceeding 50MB (no zipped files).
- Evaluation: Proposals will be evaluated based on Compliance Review, Technical Capability, Past Performance, and Price. Award will be made to the Highest Technically Rated (HTR) offeror with a fair and reasonable price. Award may be made without discussions.
Important Dates
- Site Visit Registration Deadline: February 4, 2026.
- Site Visit (Jakarta): Thursday, February 5, 2026, at 15:30 local time (not mandatory).
- Questions Due: Monday, February 9, 2026, by 15:00 CET.
- Proposals Due: Wednesday, February 18, 2026, by 15:00 CET.
Contact Information
For questions, contact Jenina Dosch at DoschJK@state.gov.