MCAAP LMR Maintenance

Solicitation / RFP / RFQ

This solicitation is for non-personal services to provide comprehensive on-site maintenance, repair, and technical support for the mission-critical L3Harris Land Mobile Radio (LMR) trunked radio system located at McAlester Army Ammunition Plant (MCAAP). The services are essential for ensuring reliable communication for installation security and emergency services.

• Provide all necessary personnel, supervision, and services to ensure the LMR system remains fully operational.

• Services include, but are not limited to, preventative maintenance, software and firmware updates, 24/7/365 emergency technical support, and repair or replacement of system components.

• Contractor must satisfy all requirements detailed in the attached Performance Work Statement (PWS).

• Contract Type: Single Firm Fixed Price (FFP).

• Period of Performance:

  • Base: 22 April 2026 - 21 April 2027
  • Option 1: 22 April 2027 - 21 April 2028
  • Option 2: 22 April 2028 - 21 September 2029
  • Option 3: 22 April 2029 - 21 April 2030
  • Option 4: 22 April 2030 - 21 April 2031

• Total duration, including options, shall not exceed 5 years.

• The Government anticipates price competition; certified cost or pricing data is not required initially but may be requested.

• Offerors must break out pricing per service year to ensure fair and reasonable pricing.

• The Government reserves the right to reject any or all quotes.

• Evaluation will be based on the lowest price from a responsive, responsible Offeror.

• The acquisition is UNRESTRICTED.

• Offerors MUST be registered in the System for Award Management (SAM) database to be eligible for award.

• A 10% evaluation preference will be applied to offers from HUBZone small business concerns that have not waived the preference.

• Visitors to military installations will require REAL ID-compliant identification starting January 20, 2026.

• Key points of contact for questions are Adam Burgmeier (Contract Specialist) and Ryan Buhman (Contracting Officer).

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide support, maintenance, hardware, software, repair/replacement, and preventative maintenance for the McAlester Army Ammunition Plant (MCAAP) Mission Critical Land Mobile Radio (LMR) Communications System.

• System Support: Provide 24/7/365 support for the LMR system, including radios, programming, towers, software, license renewals, voice-data, logging recorders, calibration, and warranty.

• Maintenance: Perform onsite maintenance, including preventative maintenance, corrective maintenance, and repair/replacement of all LMR system components.

• Hardware & Software: Ensure the availability of necessary hardware and software for MCAAP's certified Authority to Operate (ATO) in compliance with Army regulations. This includes software support agreements, system patches, updates, license renewals (including third-party), and anti-virus definition updates.

• Infrastructure: Maintain LMR equipment, network equipment, and software, including installation, configuration, monitoring, troubleshooting, and repair.

• Response: Provide telephonic response within 2 hours and on-site response within 4 hours for system failures.

• Personnel: Provide qualified personnel with necessary tools, test equipment, and certifications. Personnel require a current IT Level II Access investigation or equivalent.

• Spare Parts: Maintain a sufficient supply of spare parts for immediate restoration of operations, with emergency replacement stock available within 24 hours.

• Response Time: 2 hours telephonically, 4 hours on-site for system failures.

• Preventative Maintenance: Perform semiannual system preventive maintenance, including system testing, alignment checks, and equipment cleaning. Documentation must be provided to the COR and NEC POC within 30 days of completion.

• System Performance: Ensure the LMR system operates at peak/optimal performance and meets original manufacturer's specifications.

• Contract period includes a base year, four option years, and a six-month additional period.

• Performance is at McAlester Army Ammunition Plant (MCAAP).

• Certifications: Technicians must be experienced and certified on the specific LMR equipment and software (e.g., L3Harris 10A.7 System, EXACOM voice logging recorders).

• Security: Personnel require appropriate IT access investigations.

• Warranty: All repairs carry a standard 90-day warranty.

• System Refresh: Required to bring infrastructure up to current Army/JDIC standards and integrate the standalone LMR system into the Army-wide ACE program.