Medical Case Management Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Arkansas National Guard is conducting market research via a Sources Sought notice for Medical Case Management Services. This opportunity seeks to re-compete an existing contract to provide non-clinical medical and dental case management and administrative care coordination staffing to support Individual Medical Readiness (IMR) for the Arkansas Army National Guard (AR ARNG). The primary goal is to improve the deployability of units by increasing the percentage of Service members who are Fully Medically Ready (FMR). This is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside. Responses are due by April 20, 2026.
Scope of Work
The contractor shall provide all necessary personnel, materials, supervision, and quality control for Case Management Services. Key aspects include:
- Focusing on catastrophic illness or injury, as well as chronic conditions.
- Assisting Soldiers reliant on civilian healthcare mechanisms.
- Improving care, management, and transition of recovering Service members.
- Broadening case management application to include complex and at-risk needs.
- Evaluating the impact of case management on military healthcare quality.
- Providing data analytics and reviews for medical readiness reports.
Contract & Timeline
- Opportunity Type: Sources Sought
- Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
- Product/Service Code: Q403 - Medical Evaluation And Screening Services
- Period of Performance: One (1) Base Year of 12 months and four (4) 12-month option periods.
- Response Due: April 20, 2026, 6:00 PM EDT
- Published Date: March 19, 2026
Place of Performance
Primarily at the Medical Readiness Detachment, BLDG 15301, Camp Joseph T. Robinson, North Little Rock, Arkansas. Services may also be required at other locations such as Fort Chaffee and various armories within the state, especially during mobilization events or Medical Readiness Events (MREs).
Special Requirements
- Personnel Qualifications: Non-clinical registered nurse case managers require an Associates Degree in Nursing (ADN) or Bachelor's of Nursing (BSN).
- Security & Access: Compliance with installation/facility access and local security policies, including background checks and Common Access Card (CAC) issuance.
- Training: Mandatory AT Level 1 Awareness, iWATCH, OPSEC, and Information Assurance (IA) Training.
- Government Furnished Items: Workspace, desk space, telephones, computers, plain paper, and copier access.
- Key Personnel: Contractor must designate a Contract Manager (CM) and an alternate.
- Travel: Authorized travel expenses will be reimbursed per Joint Travel Regulation (JTR).
Performance Standards / Metrics
- Performance Requirements Summary (PRS): Objectives include maintaining a fully staffed and trained workforce, tracking medical status of assigned soldiers, attending PHA events, and maintaining accurate soldier records.
- Acceptable Quality Levels (AQL): Examples include vacant positions filled within 60 days, soldier status reports every 30 days, and records maintained at 95% accessibility.
- Estimated Workload: Historical data includes 425 Medical Case Management Soldiers, 250 Dental Case Management Soldiers, 8400 Medical Records Management records, and 6,600 Care Coordination Soldiers.
Contact Information
- Primary Contact: Michael Washington
- Email: michael.w.washington10.civ@army.mil
- Phone: 5014126978