Microsoft Unified Support Services

Form / Attachment / Pricing Sheet

This document is a pricing spreadsheet provided as an attachment to the solicitation for Microsoft Unified Support Services. Bidders are expected to use this spreadsheet to detail their pricing for the services requested.

• Customer: Naval Oceanographic Office (NAVOCEANO)
• RFP#: N0018926QL140
• Requirement: Microsoft Unified Support Services
• Contracting Office: Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate
• Period of Performance: 29 September 2026 through 28 September 2027
• Labor Categories: Includes "Microsoft Unified Enterprise for Federal Base - On Demand organizational wide coverage" and "Citizen Support - US Citizen Support for Problem Resolution cases".
• Pricing Fields: Man-Hours, Rate, and Extended Price are provided for each labor category.

This pricing spreadsheet is critical for bidders to understand the structure for submitting their cost proposals. It outlines the specific labor categories and the expected format for detailing pricing. The provided fields (Man-Hours, Rate, Extended Price) must be accurately completed by bidders to comply with the solicitation requirements. The "Overall Total" field indicates where the final proposed cost should be summarized.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial items, prepared in accordance with FAR Subpart 12.2 and Simplified Acquisition Procedures (SAP). It constitutes the only solicitation, and no written solicitation will be issued. The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department is soliciting on behalf of the Naval Oceanographic Office (NAVOCEANO) for Microsoft Unified Support Services. This is a sole source requirement.

• Comprehensive Microsoft Unified Enterprise support.

• Tiered, Critical Escalation Support.

• Power BI Modeling and Data Architecture Support.

• Services provided by "fully qualified Microsoft Subject Matter Experts".

• Support for Microsoft's Operating System software code.

• Tailoring Microsoft proprietary code to the NAVOCEANO environment.

• Critical outage escalation support.

• Support for Unclassified (U) and Secret (S) environments.

• Contract Type: Firm-Fixed-Price (FFP).

• Period of Performance: 12 months, from September 29, 2026, through September 28, 2027.

• Estimated Value: Not explicitly stated, but NAICS code 541511 with a Small Business Standard of $34.0M is provided.

• Quotes are to be submitted electronically to rachel.a.appleby.civ@us.navy.mil and stephanie.r.lent.civ@us.navy.mil by the solicitation closing date.

• Quotes must comply with detailed format and content instructions; non-compliance may lead to ineligibility.

• Price will be reviewed for reasonableness, and Past Performance will be reviewed for responsibility.

• Offerors must provide proof of a current SECRET LEVEL facilities clearance.

• Solicitation issue date: May 12, 2026.

• Offer due date: May 26, 2026, 11:00 AM.

• This is a sole source acquisition.

• NAICS Code: 541511.

• Small Business Standard: $34.0M.

• The solicitation incorporates provisions and clauses in effect through FAC 2025-05 and DFARS Change Notice 2025025.

• Contractors are responsible for being familiar with applicable clauses and provisions.

• Access to Microsoft Intellectual Property (IP) is required, which is only available to Microsoft employees.