Mitel 3300 Mitel Maintenance & Software Assurance Coverage
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Department of Justice, Office of Legal Education (OLE) is soliciting quotes for Mitel 3300 Telephone System Maintenance & Software Assurance Coverage. This requirement includes annual software maintenance and support for the Mitel 3300 system at the National Advocacy Center (NAC) in Columbia, SC. This is a Total Small Business Set-Aside and a brand name requirement. Quotes are due March 13, 2026.
Scope of Work
The contractor shall provide comprehensive annual software maintenance and support for the Mitel 3300 Telephone System. Key deliverables include:
- Service and maintenance for the Mitel 3300 telephone system, including IP phones and voicemail.
- Provision of Mitel 3300 Software Assurance, covering annual licensing fees and software enhancements.
- On-site service for upgrades and technical support.
- Secure remote login system.
- Maintenance coverage for 264 Analog devices/ports, 3300 Mitel 3300E IP devices/ports, 2 Console devices/ports, and 294 Voicemail boxes.
- Offerors must have Site License Approval through Mitel.
Contract Details
- Contract Type: Firm Fixed Price - Task Order.
- Period of Performance: A base year (April 1, 2026 – March 31, 2027) with four one-year option periods.
- Set-Aside: Total Small Business Set-Aside.
- Place of Performance: U.S. Department of Justice, Office of Legal Education, 1720 Pendleton Street, Columbia, SC 29201.
Submission & Evaluation
- Quotation Due Date: Friday, March 13, 2026, no later than 12:00 PM (EST).
- Questions Due Date: Thursday, March 12, 2026, no later than 12:00 PM (EST).
- Submission Method: Quotes must be submitted through GSA eBuy.
- Evaluation Basis: Lowest Price Technically Acceptable (LPTA) procurement. Offerors must meet all stated requirements.
- Quote Requirements: Include unit price, DUNS#, Federal ID#, GSA Schedule Contract #, and be valid for 30 days.
- Eligibility: Offerors' products/services must be offered under their GSA Schedule.
Additional Notes
This Request for Quotation (RFQ) constitutes the only solicitation; a written solicitation will not be issued. The EOUSA reserves the sole right to exercise option(s). Invoices are to be submitted via e-mail to usanac-contracting@usa.doj.gov. The Contracting Officer is Ana Theobald (ana.theobald@usdoj.gov). A Limited Source Justification indicates the brand name 'MITEL 3300' is essential to the Government's requirements.