Mobile Subscription Services for U.S. Embassy Singapore

Form / Attachment / Pricing Sheet

This document is a Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire that vendors must complete as part of their offer submission. It aims to gather information about the vendor's practices related to identifying and mitigating supply chain risks.

• Contact Information: Requires vendor company name, primary Point-of-Contact (POC) details (name, title, phone, email).
• Vendor Risk Management Plan: Asks about the organization's practices for identifying supply chain threats, mapping suppliers to these threats, and having written SCRM requirements in supplier contracts.
• Physical and Personnel Security: Inquires about policies for employee background checks, procedures to prevent tampering of Information and Communications Technology (ICT) equipment in supply chain inventory, and insider threat awareness training.

Vendors are required to provide responses in the shaded areas of the questionnaire. The Government may request documentation to validate these responses. Completing this questionnaire accurately is crucial for the offer submission.

Solicitation / RFP / RFQ

This solicitation seeks proposals for commercial mobile telephone services for the U.S. Embassy in Singapore. The services will support official government operations and include mobile voice, data, short message services, international roaming, and international direct dialing.

• Provision of mobile telephone services for approximately 300 mobile lines.

• Services include 5G mobile service within Singapore, 150 GB local data, 400 local voice minutes, 400 local SMS, Caller ID, with international roaming and IDD blocked by default.

• International unlimited data roaming plans are also required.

• Continuous 24/7 network availability and continuity of service.

• Cybersecurity Supply Chain Risk Management (C-SCRM) compliance is required, including submission of a questionnaire.

• Monthly invoices detailing charges by CLIN and mobile line, with detailed monthly billing reports.

• Deliverables must be in English.

• Type: Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract.

• Period of Performance: One base year with one one-year option period.

• Minimum Guarantee: SGD 4,000.00.

• Overall Ceiling: SGD 400,000.00 (inclusive of GST).

• Currency: All prices and payments in Singapore Dollars (SGD).

• Goods and Services Tax (GST): Not included in CLIN rates; priced as a separate line item.

• Offers to be submitted in two volumes: Volume I – Pricing and Volume II – Technical Proposal.

• Evaluation will use a comparative evaluation process based on technical capability, service quality, network performance, and overall value.

• Key evaluation factors include Service Provider Capability and Control, Network Coverage and Reliability, Service Plan Value, International Capabilities, Customer Support and Account Management, and Billing and Reporting Capabilities.

• C-SCRM Questionnaire compliance is a Go/No-Go factor.

• Offerors must be registered in the System for Award Management (SAM).

• No specific set-aside is mentioned in the provided pages.

• Attachment 1: Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire.

• Attachment 2: Authorized International Roaming Services.

• Contract clauses and solicitation provisions are incorporated by reference and in full text.

Form / Attachment / Pricing Sheet

This attachment specifies the authorized international roaming countries for mobile telephone services provided to the U.S. Embassy Singapore. It outlines the minimum required countries for international roaming and the conditions under which additional roaming coverage may be provided.

• Applicability: Applies only to mobile lines provisioned under CLIN 0002 (International unlimited data roaming plans). Mobile lines under CLIN 0001 (Basic Mobile Telephone Service) are not authorized for international roaming and will be blocked.
• Minimum Required Countries: Lists specific countries in Asia (excluding Singapore) and North America where roaming capability must be provided.
• Additional Countries: The Contractor may provide roaming in countries beyond the minimum list at no additional cost, provided such coverage adheres to controls, restrictions, and billing limitations outlined in the Statement of Work and Pricing Table.
• Authorization: Changes to the authorized country list require written approval from the Contracting Officer.
• Restrictions: International roaming is blocked in unlisted countries. Services are provided on a fixed-price basis, with suspension or throttling of data service upon reaching limits.

This document is crucial for bidders offering mobile telephone services. It defines the geographical scope of international roaming services required, specifically for CLIN 0002. Bidders must ensure their proposed service plans cover the listed minimum countries and understand the conditions for providing additional roaming coverage. Failure to meet these roaming requirements constitutes a contract failure.