MOCC Unify Reconnection Services

Statement of Work (SOW)

To provide an OpenScape Voice IP reinstallation for eight (8) controller positions within the Kirtland Maintenance Operations Control Center (MOCC) at Kirtland AFB, NM. The existing system was disconnected due to flooding and requires contractor reconnection.

• Reinstall the OpenScape Voice System, including operating systems, wires, cables, controller screens, and a voice recorder with playback and downloadable capability.

• Install six (6) new OpenScape Voice Teguar Touch Screen Phones in bldg. 1017 Room C-10.

• Install two (2) new OpenScape Voice Teguar Touch Screen Phones in bldg. 1017 Room C-07.

• Reinstall Uninterrupted Power Supply (UPS).

• Reconnect and reuse existing radio interface units, integrating Land-Mobile Radio (LMR) radios.

• Integrate required hotlines and phone lines (e.g., Secondary Crash Net, Base Defense Operations Center, entry controller door phone).

• Provide a Limited Lifetime warranty for all manufactured parts and software.

• Verify radios appear on touch screen controller positions.

• Back-mount eight (8) positions into existing console furniture monitor arrays, integrating with existing electronic heavy-duty lifts.

• System must meet Joint Interoperability Test Command (JITC) requirements.

• System must meet Internet Protocol capability and DISA requirements.

• System must connect to the base phone system (T1, PRI Fiber, LAN or AS-SIP) and directly to the DISN via AS-SIP.

• System must have capabilities for call, phone-patch, conference, and transfer to/from DSN or commercial lines.

• System must meet multi-level precedence and Preemption (MLPP) and call roll-down capabilities.

• System must interface with LMR radios.

• Digital voice recording capability for a minimum of 10 lines simultaneously with an audible beep for lines in use.

• Capability for multiple users to operate simultaneously from the same console.

• Controller positions programmable with a minimum of 300 speed dial and hotlines.

• Programmable electronic telephone directory supporting up to 500 speed dial and direct dial numbers.

• 1-touch conference-call capabilities for a minimum of 20 callers.

• Caller ID feature to identify incoming/outgoing lines and display numbers/hotlines.

• Controller positions must be at least 20-inch touch-screen all-in-one turrets.

• Maintain historical record of incoming/outgoing calls for quick call-back.

• Ability to expand to up to 45 additional users and 2 additional fail-over nodes.

• Adjustable volume speakers per position and a minimum of 5 different ring tones per position.

• Reinstallation start and completion approximately ninety (90) days after award of contract.

• Work performed during standard business hours (Monday-Friday, 0800-1700), excluding Federal holidays, unless otherwise agreed.

• Location: Kirtland Maintenance Operations Control Center (MOCC), Kirtland AFB, NM.

• Contractor must conform to all existing security and safety procedures, and Federal, State, and County environmental laws, regulations, and policies.

• Contractor must remove all debris, surplus materials, and equipment, leaving the work area neat and tidy.

• Contractor must provide user and manager licenses.

• Training will be provided for administrators, operators, and supervisors on the differences between LMR and the reinstalled system (max 12 hours).

• Contractor personnel must have a felony-free history and be US citizens to gain base access.

• Specific security requirements for base access include background checks and adherence to base entry procedures for commercial trucks.

• Any work, resources, goods, products, supplies, equipment, parts, components, assembly, accessory, cable, materials, articles, hardware, firmware, or software not explicitly stated.

• Connection test repetition due to third-party equipment issues.

• Delivery or installation of facility environmental conditions or other equipment needed for installation.

• Custom application development or business process integration not described.

• Any custom reports not described.

• Other networking services not described.

• Provide and/or install physical plant infrastructure and applicable environmental requirements (power, space, air conditioning).

• Participate in project review and approve necessary documents.

• Ensure Contractor has necessary, safe, and prompt access to premises and equipment.

• Coordinate arrival of personnel and equipment.

• Ensure contractors have a history free of felony offenses and understand security requirements.

• House and provide all materials, tools, and supplies necessary for the project, unless otherwise stated.

• Ensure sub-contractors comply with SOW provisions.

• Allow Government representatives to review quality-of-work.

• Deliver final documentation.

• Remove debris and leave site tidy.

• Comply with all environmental laws, regulations, and policies.

Other / Unclassified (Sources Sought Notice)

This document is a Sources Sought Notice from 377 MSG/PKA at Kirtland Air Force Base, issued for market research and planning purposes. It aims to identify potential sources for "MOCC Unify Reconnection Services," which involves providing personnel, equipment, supplies, and services for the reconnection of an OpenScape Voice console for telephone and radio communications systems (eight controller positions). The notice also invites businesses capable of providing "general automotive repair services on box trailers and generators" to respond. This effort is anticipated to be a Firm-Fixed-Price contract under NAICS code 238210 (size standard $19,000,000).

• Purpose: To identify potential sources and assist the Air Force in making a small business set-aside decision for a future competitive acquisition. No solicitation is available at this time.
• Response Requirements: Interested businesses should submit a Statement of Capabilities, limited to one page, demonstrating their ability to provide maintenance service.
• Required Information: Responses must include company name, address, CAGE code, point of contact (email/phone), and business size (e.g., small business, SDB, SDVOSB, EDWOSB, WOSB, HUBZone).
• Submission Deadline: Responses are due no later than 1:00 pm MST, 23 February 2026.
• Contact Information: Ms. Monique McLaughlin (monique.mclaughlin.2@us.af.mil) and Ms. Cassandra Bengfort (cassandra.bengfort@us.af.mil).