Multiple AOR Armed/Unarmed Guard Transportation Services

Request for Information (RFI) / Sources Sought

This RFI is issued by U.S. Immigration and Customs Enforcement (ICE) to obtain market information for planning purposes regarding transportation and armed/unarmed guard services for detainees. ICE is responsible for the detention, health, welfare, transportation, and deportation of aliens. This RFI is for information and planning only and does not constitute a Request for Proposal (RFP) or a commitment for a future RFP.

• Provision of armed and unarmed ground transportation and guard services for detainees, Alien-Files (A-Files), and Temporary files (T-Files).

• Services to be provided 24-hours per day, 7-days per week, year-round, including holidays.

• Operations primarily cover the states of New York, Maryland, Pennsylvania, New Jersey, West Virginia, Delaware, Massachusetts, Connecticut, Rhode Island, Maine, New Hampshire, Vermont, Virginia, and potentially North Carolina and Georgia.

• All officers must be armed and meet applicable Federal, State, and local firearm laws.

• At least one officer must be the same sex as the detainee during transportation.

• Vehicles and transportation officers must meet applicable State and Federal, USDOT, and firearm laws.

• Compliance with National Detention Standards (NDS) 2025, ICE Family Residential Standards, and all applicable laws and regulations.

• Responses are due by 4:00 PM EST on Friday, February 27, 2026.

• Submit POC information (name, title, phone, email, UEI, Cage Code), socio-economic status, and a brief company capability statement (max 3 pages).

• Questions can be submitted but will not be answered; they will be used to strengthen a future PWS.

• Specific feedback and comments on anticipated capabilities and requirements are requested.

• Contractors must certify they have the resources, capability, and willingness to meet administrative and operational requirements.

• Recommended performance metrics.

• Any issues with the RFI or draft PWS.

• Adequacy of a 90-day transition period.

• Preferred CLIN structure.

• Whether a single vendor or multiple vendors would be more beneficial/efficient.

• Ability to leverage multiple AORs for efficiency.

• All business sizes and categories are encouraged to participate.

• Information received will be used to determine the appropriateness of set-asides.

• The Government will not pay for any information or administrative costs incurred in response to this RFI.

• Submitted information will not be returned.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide, operate, and manage transportation and protection services for detainees for U.S. Immigration and Customs Enforcement (ICE) in the Baltimore, Boston, New York City, and Newark Field Offices, and surrounding areas.

• Provide armed ground transportation and guard services for detainees, including transporting detainees, Alien-Files (A-Files), and Temporary files (T-Files).

• Operate and maintain a uniformed transportation officer staff, 24/7.

• Evaluate specific tasks and create a composite plan for successful results.

• Provide full cooperation for any government data requests, inquiries, or investigations.

• Develop and implement a Transition-In Plan for services.

• Perform processing duties such as case processing, docket management, data entry, and records management.

• Conduct regular 'sight checks' on ICE hold room cells and communicate with ICE personnel regarding detainee status and behaviors.

• Operate and employ less-than-lethal law enforcement tools and apply restraint techniques.

• Manage detainee movement, recording, documentation, and transfers.

• Ensure vehicles are equipped with interior security features and comply with all applicable federal, state, and local motor vehicle regulations.

• Maintain vehicles, including sanitation and regular inspections.

• Provide emergency medical evacuation and comply with procedures for detainee death or injury.

• Performance-based work environment focusing on "what" the outputs are, not "how" to perform the work.

• ICE will monitor using a Quality Assurance Surveillance Plan (QASP).

• Staffing levels for detention/transportation officers must not fall below a monthly average of 95%.

• Base period of twelve (12) months, with four (4) 12-month option periods.

• Place of performance will be provided at the task order level, covering specific Areas of Responsibility (AORs).

• All officers must be armed and meet applicable federal, state, and local firearm laws.

• Vehicles and transportation officers must meet applicable State and federal, United States Department of Transportation (USDOT) and firearm laws.

• Establish a fully operational communication system with direct and immediate contact.

• Comply with National Detention Standards (NDS) 2025, ICE Family Residential Standards, and all applicable federal, state, and local laws and regulations.

• Personnel must meet specific qualification standards, health requirements, and undergo background checks and suitability screenings.

• Adhere to rules and regulations governing Detention/Transportation Officer Performance, including ICE 2025 National Detention Standards (NDS), Post Orders, General Directives, and US Department of Transportation Regulations.

• Maintain adequate public liability and property damage insurance coverage.

• Comply with IT security requirements, including DHS policies and procedures for sensitive information and systems.