NATO Request for Information: NATO Security Support and Training to Ukraine (NSATU) Level 1 AND Level 2 Support Service Outsourcing
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The NATO Communications and Information Agency (NCIA) is conducting a market survey through a Request for Information (RFI) to identify qualified vendors and gather input for the upcoming acquisition of Level 1 and Level 2 support services for the NATO Security Support and Training to Ukraine (NSATU) mission. The goal is to outsource these services from NCIA to an external service provider. Responses are due by 5:00 pm CET on May 8, 2026.
Scope of Work
This RFI seeks feedback from industry partners on potential solutions for outsourcing Level 1 and Level 2 support services for NSATU. Respondents are invited to:
- Share relevant corporate capabilities and experience.
- Review and comment on draft requirements (Annexes A and B), providing recommendations for performance outcomes, competition, efficiency, and identifying risks or concerns.
Contract & Timeline
- Type: Special Notice / Request for Information (RFI) – for planning purposes only, not a request for bids.
- Future Requirement: Expected by the end of 2026.
- Tentative Contract Start: January 1, 2027.
- Anticipated Duration: Initial base period of three years, with potential extensions.
- Response Due: May 8, 2026, by 5:00 pm Central European Time (CET).
- Published: April 23, 2026.
Eligibility
- Only companies from NATO member countries can participate or respond.
Submission & Evaluation
- Submissions should be in PDF or Word format, not exceeding 25 pages (excluding cover page, brochures, and past performance references).
- The subject line for submission must be: "Response to RFI [RFI Number] – [Company Name]". The NCIA reference for this RFI is MS-424359-NSATU.
- Responses should address items in Annex A (Requested Information) and may include comments on Annex B (Draft Requirements).
- NCIA will use the information gathered to develop a future solicitation.
Additional Notes
This RFI is for informational purposes only and does not constitute a solicitation or obligation to award a contract. Annexes include: Requested Information (Annex A), Draft Requirements (Annex B), RFI Questions (Annex C), Current Job Titles (Annex D), and Key Performance Indicators (Annex E). Do NOT submit your RFI response to the Department of Commerce.