NATO Request for Information: NATO-Wide Studio VTC Maintenance Support
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The NATO Communications and Information Agency (NCIA) has issued a Request for Information (RFI), reference RFI-07296-VTC, to gather market intelligence for an upcoming acquisition for NATO-Wide Studio (NWS) Video Teleconferencing (VTC) maintenance support. This RFI is for planning purposes only and is not a request for bids. Responses are due by 12:00 hours Central European Time (CET) on July 3, 2026.
Purpose & Scope
NCIA seeks to identify qualified vendors and gather input on potential solutions for VTC maintenance. Industry partners are invited to:
- Share relevant corporate capabilities and experience.
- Review and comment on draft requirements (Annexes A and B) to improve performance outcomes, competition, and efficiency.
- Identify any risks or concerns for consideration during planning.
The draft scope of work (Annex B) outlines the need for comprehensive VTC maintenance services, including:
- Preventive and corrective maintenance.
- Troubleshooting and break/fix support.
- Inventory management and documentation.
- Spares and replacement support.
- Security and compliance support.
Anticipated Contract & Timeline
- Type: Request for Information (RFI) – Market Research
- Anticipated Contract: A base period of one year, with up to three additional one-year option periods, anticipated to start in 2027.
- Mobilisation Period: 30 to 60 calendar days following contract award.
- Transition-Out Period: 30 to 60 calendar days before contract end.
- Eligibility: Only companies from NATO member countries can participate.
- Response Due: July 3, 2026, at 12:00 hours CET.
- Published: June 15, 2026.
Submission Details
Responses should be submitted in PDF or Word format, not exceeding 15 pages (excluding cover page, brochures, and attachments like past performance references). A specific subject line is required for email submissions. Do NOT submit responses to the Department of Commerce.
Point of Contact
For any questions or clarifications, contact Esteban Diaz at Esteban.diaz@ncia.nato.int.