NetApp Maintenance Support (12 Months)

SOL #: 36C10B26F0025Award Notice

Overview

Buyer

Veterans Affairs
Veterans Affairs, Department Of
TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
EATONTOWN, NJ, 07724, United States

Place of Performance

Palo Alto, CA

NAICS

Other Computer Related Services (541519)

PSC

Computing Delivered As A Service In A Public Or Private Cloud Environment, Such As Services For Traditional Mainframe Computers And Operations Running Windows, Linux, Converged Infrastructure Or Unix Operating Systems. (DB10)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Timeline

1
Posted
Mar 17, 2026

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Veterans Affairs (VA), Office of Information and Technology (OI&T), Infrastructure Operations (IO) has awarded a contract for NetApp Maintenance Support for a period of 12 months. This award is for hardware maintenance of existing NetApp equipment at the Austin, Philadelphia, Hines, and Capital Region Readiness Centers.

Scope of Work

The contract covers hardware maintenance to repair and/or replace equipment components necessary to restore full operations and accessibility to the original configuration. Specifically, this includes:

  • Replacement of existing NetApp Flash Fabric-Attached Storage (AFF) A900 Storage Controllers, cluster switches, and 32 Gb Input/Output (IO) Modules.
  • Maintenance support for the new NetApp Support Edge Advisor hardware.
  • Ensuring compatibility with existing NetApp-based infrastructure at the four VA locations.
  • Hardware and ancillary supplies to be delivered within 60 days of award, with installation and configuration within 30 days after delivery.

Contract & Timeline

  • Type: Award Notice (Firm-Fixed-Price Delivery Order)
  • Duration: 12 months from the date of award.
  • Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
  • Published: March 17, 2026

Evaluation

This award was made as an exception to fair opportunity, justified for brand name NetApp due to unique requirements and the inability of other brands to interoperate with the existing NetApp infrastructure. Market research confirmed that other brands cannot meet VA's interoperability requirements due to proprietary constraints and lack of access to NetApp's source code. Limited competition was available among authorized NetApp resellers.

Additional Notes

The existing NetApp equipment is discontinued and no longer supported. Failure to procure this required NetApp solution would negatively impact over 200 Veteran-facing applications.

People

Points of Contact

Anthony BrownerPRIMARY
Anthony.Browner@va.gov
512-981-4219
Mary AccomandoSECONDARY
mary.accomando@va.gov
5129814449

Files

Files

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Versions

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Award Notice
Posted: Mar 17, 2026
NetApp Maintenance Support (12 Months) | GovScope