Next Generation IT Services (NGITS) Operations Services

SOL #: 75P00126F37002-JustificationJustificationSole Source

Overview

Buyer

Health And Human Services
Office Of The Assistant Secretary For Administration (Asa)
PROGRAM SUPPORT CENTER ACQ MGMT SVC
ROCKVILLE, MD, 20857, United States

Place of Performance

Reston, VA

NAICS

Other Computer Related Services (541519)

PSC

Support Services For End User Client Computing Including Tier 1 And 2 Help/Service Desk, Deskside Support, Adds/Moves/Changes, Workspace, Collaboration, And Productivity Software Technical Support, Audio/Video (A/V, Vtc) Conferencing, And Printer Support. A/V And Vtc Includes Support Services Typically Used In Conference Rooms And Dedicated Telepresence Rooms To Enable Workforce Communications. Printer Support Includes Managed Print Services (Mps) For Multifunction Printers (Print, Scan, Fax, Copy), And Other Central Printing Or Output Support Services. (DE01)

Set Aside

No set aside specified

Timeline

1
Posted
Jan 23, 2026

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Health and Human Services (HHS), specifically the Office of the Assistant Secretary for Administration (ASA), has issued a Limited-Sources Justification for Next Generation IT Services (NGITS) Operations Services. This justification outlines the rationale for a sole-source award to Science Applications International Corporation (SAIC) for continuity of critical IT support for OCIO/OPS operations.

Scope of Work

The contractor provides a comprehensive range of IT services, including:

  • Service desk and desk-side support
  • Infrastructure support
  • Security operations and network operations
  • Managing service requests
  • Proactive monitoring
  • Hardware and software maintenance and support

These services ensure the smooth operation of the organization's IT infrastructure, resolve technical issues, implement upgrades, and provide proactive monitoring to optimize performance and minimize downtime. The support is crucial for the reliability, security, and efficiency of IT systems.

Contract & Timeline

  • Type: Limited-Sources Justification for a task order against the Federal Supply Schedule (FSS).
  • Awardee: Science Applications International Corporation (SAIC).
  • Period of Performance: 18 months, inclusive of option periods.
  • Set-Aside: None specified.
  • Published: January 23, 2026.

Additional Notes

This document is not a solicitation but provides context for an existing or upcoming task order. It highlights the need for continuity of services and the risks associated with a lapse in support. A competitive solicitation for a new award is intended in FY 2027, with updated market research and a revised performance work statement planned. Bidders interested in future opportunities for these IT services should note the planned competitive solicitation in FY 2027. The place of performance is Reston, VA.

People

Points of Contact

Albert NguyenPRIMARY
albert.nguyen@hhs.gov
Tory EstabrookSECONDARY
tory.estabrook@psc.hhs.gov

Files

Files

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Versions

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Justification
Posted: Jan 23, 2026
Next Generation IT Services (NGITS) Operations Services | GovScope