Next Generation IT Services (NGITS) Operations Services

SOL #: 75P00126F37002Award NoticeSole Source

Overview

Buyer

Health And Human Services
Office Of The Assistant Secretary For Administration (Asa)
PROGRAM SUPPORT CENTER ACQ MGMT SVC
ROCKVILLE, MD, 20857, United States

Place of Performance

Reston, VA

NAICS

Other Computer Related Services (541519)

PSC

Support Services For End User Client Computing Including Tier 1 And 2 Help/Service Desk, Deskside Support, Adds/Moves/Changes, Workspace, Collaboration, And Productivity Software Technical Support, Audio/Video (A/V, Vtc) Conferencing, And Printer Support. A/V And Vtc Includes Support Services Typically Used In Conference Rooms And Dedicated Telepresence Rooms To Enable Workforce Communications. Printer Support Includes Managed Print Services (Mps) For Multifunction Printers (Print, Scan, Fax, Copy), And Other Central Printing Or Output Support Services. (DE01)

Set Aside

No set aside specified

Timeline

1
Posted
Jan 23, 2026

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Health and Human Services (HHS), specifically the Program Support Center ACQ MGMT SVC under the Office of the Assistant Secretary for Administration (ASA), has awarded a contract for Next Generation IT Services (NGITS) Operations Services. This award was not competitively procured, justified under FAR 8.405-6(a)(1)(i)(B) due to the unique and highly specialized nature of the required services, with only one source capable of providing them. The contract types are Firm-Fixed-Price and Time and Materials.

Scope of Work

The services encompass comprehensive End User Client Computing Support. This includes:

  • Tier 1 and 2 Help/Service Desk support
  • Deskside support
  • Adds/Moves/Changes
  • Workspace, collaboration, and productivity software technical support
  • Audio/Video (A/V) and Video Teleconferencing (VTC) conferencing support (typically for conference rooms and dedicated telepresence rooms)
  • Printer support, including Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy) and other central printing or output services. The place of performance is Reston, VA.

Contract & Timeline

  • Type: Firm-Fixed-Price and Time and Materials
  • Award Justification: Not competitively awarded (FAR 8.405-6(a)(1)(i)(B) - unique/highly specialized services, single source capable)
  • Set-Aside: Not applicable (Sole Source Justified)
  • Award Date: January 23, 2026

Additional Notes

This notice serves as an announcement of the award for critical IT operations services for HHS.

People

Points of Contact

Albert NguyenPRIMARY
albert.nguyen@hhs.gov
Tory EstabrookSECONDARY
tory.estabrook@psc.hhs.gov

Files

Files

No files attached to this opportunity

Versions

Version 1Viewing
Award Notice
Posted: Jan 23, 2026
Next Generation IT Services (NGITS) Operations Services | GovScope