Next Generation (NextGen) Passport Personalization Printers Support

SOL #: 19AQMM24R0113Solicitation

Overview

Buyer

State
State, Department Of
ACQUISITIONS - AQM MOMENTUM
WASHINGTON, DC, 20520, United States

Place of Performance

Washington, DC

NAICS

Other Computer Related Services (541519)

PSC

Computing Support Services For Physical And Virtual Servers Operating Stand Alone, Virtually, Or In Public/Private Cloud Environments. Includes Support Services For Traditional Mainframe Computers And Operations Running Legacy Operating Systems. (DB02)

Set Aside

No set aside specified

Timeline

1
Posted
Jun 18, 2024
2
Last Updated
Mar 16, 2026
3
Submission Deadline
Feb 15, 2026, 6:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of State (DOS), Bureau of Consular Affairs (CA/CST), is soliciting proposals for Next Generation (NextGen) Passport Personalization Printers Support. This opportunity involves providing and supporting specialized printers and associated services to enhance the security, durability, and quality of U.S. passport books. The solicitation was previously suspended, but a new due date has been established. Proposals are due February 16, 2026, at 1:00 p.m. EST.

Scope of Work

  • Objective: Provide and support NextGen Passport Personalization Printers and associated services for the U.S. Department of State (DOS), Bureau of Consular Affairs (CA), Office of Consular Systems and Technology (CA/CST).
  • Services: Includes program management, supply of consumable materials, on-site maintenance and support at various domestic passport sites, optional installation, integration, training, enhancement software development, relocation services, and transition support.
  • Printer Requirements: Both High-Capacity (300+ books/hour) and Low-Capacity (100+ books/hour) models are required. Printers must support laser engraving on polycarbonate data pages, color printing on endorsement pages, embedded chip personalization (ICAO Document 9303 compliant), and inline automated quality inspection.
  • Locations: Performance will occur at all Consular Affairs Domestic Operational Facilities, including 29 domestic Passport Agencies, Passport Centers, non-production environment (NPE) sites, and new site locations as required.

Contract Details

  • Type: Single-award Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract.
  • Order Types: Delivery/Task orders may be Firm Fixed Price (FFP) or Time and Material (T&M), potentially including hybrid orders.
  • Quantities: Maximum quantities include 15 high-capacity printers and 10 low-capacity printers.
  • Duration: The contract period is implied to include a base year and four option years, based on the pricing table.
  • Set-Aside: No set-aside is specified. However, the solicitation includes Department of State Subcontracting Goals for Fiscal Year 2024: Small Businesses (38%), Small Disadvantaged Businesses (5%), Small Woman-Owned Businesses (5%), HUBZone Small Businesses (3%), and Service-Disabled Veteran-Owned Small Businesses (3%).

Key Requirements & Compliance

  • Security: A mandatory TOP SECRET facility clearance for the Prime Contractor, issued by DCSA, is required. Subcontractors must possess commensurate clearances. Personnel require individual security clearances (TOP SECRET, SECRET, or Moderate Risk Public Trust - MRPT). Compliance with DOS security policies, NISPOM, and HSPD-12 is essential.
  • Cybersecurity Supply Chain Risk Management (C-SCRM): Contractors are responsible for identifying, assessing, monitoring, and mitigating C-SCRM risks, including requirements for Software Bills of Materials (SBOM) and vulnerability reporting. A C-SCRM Questionnaire and Software Producer Attestation Form must be completed.
  • Connectivity: Adherence to DOS Connectivity Requirements for network access, including personnel and facility security, and IT configuration standards, is critical.
  • Performance Standards: Printers must meet specific throughput rates and maintain high availability (e.g., 4-hour resolution for personalization failures). The Service Desk must be responsive 24/7.
  • Reporting: Mandatory deliverables include a Program Management Plan, Security Operations Plan, Weekly Activity Reports (WARs), Monthly Contract Status Reports (CSRs), and transition plans.

Evaluation Factors

  • Order of Importance: Factor 1 (Technical) is most important, followed by Factor 2 (Past Performance), Factor 3 (C-SCRM - Go/No-Go), and Factor 4 (Price).
  • Weighting: Technical and Past Performance combined are significantly more important than Price.
  • Technical Proposal: The page limit for the Technical Proposal (Section L.3 Volume I) has been increased from 60 to 70 pages.

Submission & Contacts

People

Points of Contact

Kathleen MejiaPRIMARY
Vincent SanchezSECONDARY

Files

Files

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