NIST Shuttle Services

Solicitation / RFP / RFQ

This solicitation is for commercial items and seeks proposals for transportation services for the National Institute of Standards and Technology (NIST) Gaithersburg Campus and the Washington Metropolitan Area. The services are intended to encourage the use of public transportation hubs.

• Provision of labor and vehicles for transportation services to NIST customers, associates, and visitors.

• Services include Metro Shuttle, MARC Shuttle, SURF Program transportation, NIST Center for Neutron Research (NCNR) Summer School transportation, NIST Cybersecurity Risk Management Conference transportation, and General Transportation Services.

• General Transportation Services require three days' notice for standard requests and immediate response for emergency requests.

• Contractor must provide a minimum of six (6) CDL licensed drivers with at least 3 years of experience and no traffic violations or chargeable accidents in the last 12 months.

• Contractor must provide a dispatcher with a minimum of 3 years of experience.

• Contractor must own no less than four vehicles, with at least two capable of transporting 36 or 40 passengers.

• Vehicles must be licensed, registered, inspected, and road-worthy, with functional heating and air conditioning.

• Contractor personnel require NIST identification badges for campus access.

• A Quality Control Plan (QCP), safety plan, and fleet maintenance plan are required.

• Contract type: Firm Fixed Price.

• Period of Performance:

  • Base Period: 04/05/2026 - 03/31/2027
  • Option Period 1: 04/01/2027 - 03/31/2028
  • Option Period 2: 04/01/2028 - 03/31/2029
  • Option Period 3: 04/01/2029 - 03/31/2030
  • Option Period 4: 04/01/2030 - 03/31/2031

• An extension period of up to 6 months is also considered per FAR Clause 52.217-8.

• Proposals are due by March 09, 2026, at 2:00 PM ET.

• Proposals must be submitted electronically via email to helen.wesley@nist.gov and tony.schmidt@nist.gov.

• The award will be made on a Lowest Price Technically Acceptable (LPTA) basis.

• Evaluation will proceed by starting with the lowest priced offers and will end with the first technically acceptable offer.

• The Government intends to evaluate offers without discussions.

• Proposals must include two volumes: Volume 1 (Price Proposal - SF 1449) and Volume 2 (Technical Proposal - Non-Price Evaluation Factors).

• The acquisition is listed as "UNRESTRICTED".

• NAICS Code: 485999

• Size Standard: Not specified, but likely related to the NAICS code.

• The solicitation incorporates FAR clauses by reference, including FAR 52.212-1, 52.212-3, and 52.212-4.

• Questions are due by February 26, 2026, at 10 AM ET.

Form / Attachment / Pricing Sheet

This document provides the NIST Shuttle Timetable, detailing the schedule for the NIST Metrorail Shuttle service operating between NIST and the Shady Grove Metro Station.

• Operating Hours: Monday through Friday, 6:45 a.m. to 6:15 p.m. (Does not operate on weekends or Federal holidays).
• Metro Shuttle Schedule: A detailed timetable showing departure times from NIST and Shady Grove Metro Station.
• Shuttle Stops: The shuttle stops at the 4th kiosk on the Eastside of the Shady Grove Metro Station and at NIST in front of the Administration Building (101).
• Frequency: Operates every 30 minutes.
• First/Last Departures: First shuttle from Shady Grove at 6:45 a.m.; last shuttle from NIST at 6:05 p.m.
• Weather Delays: Information on how schedules are adjusted during adverse weather conditions.
• Delayed Opening Procedure: Details for when the Metro shuttle begins at Shady Grove one hour prior to opening time and departs every 15 minutes until 11:00 a.m.
• Shuttle Status Line: 301-975-3315 for updated information.

This document is relevant for bidders who may need to travel to the NIST facility for meetings, site visits, or other official purposes. It provides essential information on transportation options to and from the Shady Grove Metro Station.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Quality Assurance Surveillance Plan (QASP) outlines the Government's approach to monitoring the performance of the Shuttle Transportation Services contract, ensuring that contract standards are met.

• The QASP details the surveillance methods and criteria for evaluating contractor performance.

• It covers various aspects of the service, including:

  • Transportation Orders
  • Passenger Satisfaction
  • Reporting
  • Safety
  • Passenger Safety
  • Training & Certification
  • Professionalism
  • Key Personnel
  • Fleet Vehicles
  • Fleet Maintenance
  • Security
  • Roster
  • Quality Control Plan
  • Invoicing
  • Deliverables

• The document specifies performance criteria, maximum allowable deviations, surveillance methods, and associated incentives/disincentives for each area.

• For example, failure to comply with Transportation Orders standards can result in a 10% reduction in the basic monthly payment.

• Other areas may incur a 5% reduction for non-compliance.

• Surveillance is conducted by the Contracting Officer's Representative (COR) or their designee, through various methods including monitoring timeliness, accuracy, passenger comments, and direct observation.

• Not explicitly detailed in this document, but it pertains to the Shuttle Transportation Services contract.

• The QASP defines the process for handling complaints, including documentation, resolution by the Contractor, and potential contractual remedies if complaints are valid and indicate nonconforming performance.

• It also outlines the process for addressing nonconforming performance, which may include reperformance at no cost, contractual remedies, or corrective actions directed by the Government.

• Two attachments are included: Attachment 1 (Customer Complaint Record) and Attachment 2 (Contract Discrepancy Report - CDR), which are forms to be used for documenting issues.

Form / Attachment / Pricing Sheet

This document is a Wage Determination (WD) issued under the Service Contract Act, specifically WD 2015-4269, Revision No. 31, dated December 3, 2025. It establishes the minimum wage rates and fringe benefits required for various occupations performing contract work in Frederick and Montgomery Counties, Maryland.

• Occupational Codes and Titles: Lists specific job titles and their corresponding codes.
• Wage Rates: Provides the minimum hourly wage rate for each listed occupation.
• Fringe Benefits: Indicates that fringe benefits are required and follow the occupational listing. Specific details on health and welfare benefits, paid sick leave (EO 13706), vacation, and paid holidays are provided.
• Executive Orders: References Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (minimum wage adjustments).
• Footnotes: Details specific conditions or requirements for certain occupations, such as computer employees, air traffic controllers, and hazardous pay differentials.
• Conformance Process: Outlines the procedure for classifying and determining wage rates for occupations not listed in the determination.

This wage determination is crucial for bidders to understand the labor costs associated with performing services under a contract in the specified geographic area. It dictates the minimum compensation and benefits that must be provided to employees, directly impacting proposal pricing and overall contract compliance. Bidders must ensure their proposed wages and benefits meet or exceed these requirements.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire (PPQ) that contractors must complete. It requires contractors to provide company-specific information, contact their clients, and have those clients complete and score the form. The completed form should be emailed to Helen Wesley and Tony Schmidt at helen.wesley@nist.gov and tony.schmidt@nist.gov, respectively. The PPQ should not exceed 3 pages to expedite responses.

• Company Information: Contractor to complete company-specific details.
• Client Contact Information: Name of client organization, project name, contract/task order number, description of support, period of performance, total cost/price, and number of contractor personnel.
• Technical POC Section: Details about the client's Technical Point of Contact, including contact information and ratings for overall technical performance, quality of work, schedule performance, and cost performance. It also asks if the contractor proactively identified risks and if the Technical POC would use the company again.
• Contracting POC Section: Details about the client's Contracting Point of Contact, including contact information and ratings for overall contractual performance, and if the Contracting POC would use the company again.
• Employee Contact: Information about the contractor employees who made the contact with the client references.

This form is crucial for bidders to gather past performance feedback from their clients. Completing and submitting this PPQ accurately and promptly is a requirement for the proposal process, as it directly contributes to the evaluation of the bidder's past performance.