Non-Emergent Ambulance Service (PVAHCS)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Phoenix VA Health Care System (PVAHCS), is soliciting proposals for Non-Emergent Ground Ambulance Services. This unrestricted procurement seeks to provide Basic Life Support (BLS), Advanced Life Support (ALS), and Specialty/Critical Care Transport (SCT/CCT) services 24/7 for veterans in Phoenix, AZ, and surrounding areas. Offers are due by March 20, 2026, at 3:00 p.m. MST.
Scope of Work
The contractor will provide comprehensive ground ambulance services, including BLS, ALS, and SCT/CCT, on a 24/7 basis, including weekends and holidays. Services are for non-emergency transportation of veterans associated with PVAHCS and its Community-Based Outpatient Clinics (CBOCs). Key requirements include:
- Provision of services as needed, adhering to specified response times.
- Ensuring contractor personnel meet qualifications (EMT/Paramedic certifications, valid driver's licenses, background checks).
- Maintaining compliant, clean, and well-maintained vehicles.
- Utilizing the VetRide Vendor Portal or VA-Approved Transportation Software.
- Compliance with all federal, state, and local regulations, including HIPAA and OSHA.
- Possession of an Arizona State Certificate of Necessity (CON) for award.
Contract Details
- Contract Type: Indefinite Delivery Contract (Solicitation)
- Period of Performance: A base period from April 1, 2026, through September 30, 2026, followed by four (4) additional one-year option periods.
- Set-Aside: Unrestricted Procurement
- NAICS Code: 621910 (Ambulance Services)
- Size Standard: $22.5 Million
Submission & Evaluation
- Offers Due: March 20, 2026, at 3:00 p.m. MST.
- Submission Format: Offers must be submitted in two separate files: File #1 (General Information and Price/Cost Schedule) and File #2 (Special Standards of Responsibility).
- Evaluation Criteria: Award will be based on Price, with the contract going to the responsible Offeror whose proposal is most advantageous to the Government.
- Questions Due: March 13, 2026, at 3:00 p.m. MST.
- Site Visit: A site visit is scheduled for March 12, 2026, at 9:00 a.m. MST.
Contact Information
- Primary Contact: Rochelle Bennett (Rochelle.Bennett@va.gov)
- Secondary Contact: Mayte Diaz (Mayte.Diaz@va.gov)