Non-Emergent Ground Ambulance Service - NAVAHCS - CON62

Solicitation / RFP / RFQ

This solicitation is for ground ambulance services, including Basic Life Support (BLS) and Advanced Life Support (ALS), to be provided to the Northern Arizona VA Healthcare System (NAVAHCS) and its associated Community-Based Outpatient Clinics (CBOCs). Services are required 24 hours a day, seven days a week, including weekends and holidays.

• Provision of non-emergent BLS and ALS ambulance services.

• Services must comply with federal, state, and local regulations, including VHA Directive 1695.

• Contractors must possess an Arizona State Certificate of Necessity and adhere to Arizona's Ground Ambulance Service Rate Schedule.

• Personnel must meet specific qualifications, including EMT/Paramedic certifications and valid driver's licenses.

• Vehicles must meet all applicable federal, state, and local regulations and specifications.

• Contractor must maintain a Quality Control Plan (QCP) and adhere to Minimum Performance Standards.

• Services include transport of patients, their luggage, medical records, and medication.

• Contractor must utilize the VetRide Vendor Portal or VA-Approved Transportation Software for trip requests and claims.

• Compliance with HIPAA and other relevant regulations is mandatory.

• Contract Type: Indefinite Quantity.

• Period of Performance: Base period from April 1, 2026, through September 30, 2026, with four additional option periods.

• Estimated Value: Not explicitly stated, but NAICS code 621910 has a size standard of $22.5 Million.

• Offers must be submitted in two separate files: File #1 (General Information and Price/Cost Schedule) and File #2 (Special Standards of Responsibility).

• Key information to include in File #1: SF 1449 completion, SAM UEI number, pricing, etc.

• Key information to include in File #2: Proof of training, certifications, and licenses (e.g., Arizona State Certificate of Necessity, EMT/Paramedic certifications, driver's licenses).

• Offers must be submitted by the due date of March 24, 2026, at 3:00 p.m. MST.

• Evaluation will be based on price and other factors, with a focus on advantageous offers.

• A site visit is scheduled for March 17, 2026, at 10:00 a.m. MST.

• Questions must be submitted by email by March 18, 2026, at 3:00 p.m. MST.

• This acquisition is listed as "Unrestricted or Set Aside" with NAICS code 621910 (Ambulance Services) and a size standard of $22.5 Million.

• The solicitation includes numerous FAR and VAAR clauses and provisions covering terms and conditions, insurance, ordering, order limitations, options, security, and more.

• A Business Associate Agreement (BAA) is required for handling Protected Health Information (PHI).