Non-Emergent Wheelchair Transportation
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Michael E. DeBakey VA Medical Center (MEDVAMC) in Houston, TX, is conducting a Sources Sought to identify capable vendors for Non-Emergent Wheelchair Transportation Services. This requirement is for a single award, Firm Fixed Price (FFP) contract, not to exceed five years, covering MEDVAMC, its Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics. Responses are due April 2, 2026.
Scope of Work
Services entail providing non-emergent wheelchair transportation for eligible Veteran beneficiaries. This includes transport to and from authorized VA medical facilities, CBOCs, other VA Medical Centers within VISN 16, non-VA medical facilities, community care facilities, and veteran residences. Services are required 365 days a year, 24 hours a day, on an as-needed basis, primarily within Texas, Oklahoma, Arkansas, and Louisiana.
Performance Standards
Key performance metrics include:
- Response Time: Within one hour of request, or no later than two hours.
- Waiting Time: For return trips from outpatient visits, clients should not wait more than 30 minutes.
- Reporting: Contractors must submit trip logs, tickets, or summaries with monthly invoices.
- Quality Control: Contractors must establish and maintain a Quality Control Program (QCP).
Contract & Timeline
- Type: Sources Sought (for a potential Firm Fixed Price (FFP) contract)
- Duration: Anticipated 1 base year + 4 option years (total 5 years)
- Set-Aside: None specified
- Response Due: April 2, 2026, by 22:00:00Z
- Published: March 19, 2026
Special Requirements
- Personnel: Drivers must be 25+, hold a valid Texas Driver's License, have a clean driving record (max 2 violations, no DWIs in 3 years), pass a criminal background check (no felony convictions), and possess valid Defensive Driving, First Aid, and CPR certifications.
- Vehicles: Must be certified by the Texas Department of Public Safety, have valid inspections, display appropriate signage, and be equipped with safety features (fire extinguishers, first aid kits, infection control kits, functioning lifts/ramps/restraints for wheelchairs, GPS).
- Insurance: Contractors must maintain appropriate insurance coverage.
- Software: Contractors must use the VetRide Vendor Portal or VA-Approved Transportation Software.
Evaluation
Responses will be used for market research purposes to identify qualified sources and determine potential acquisition strategies. This is for planning purposes only and does not constitute a solicitation.
Contact Information
- Primary Contact: Oney Kelly (Oney.kelly@va.gov, 7133502940)