North Texas Hospital Patient Porters
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the South Texas Veterans Health Care System (STVHCS), has issued a Solicitation (RFQ 36C25726Q0551) for Hospital Patient Porter services at the Audie L. Murphy Veterans Hospital and San Antonio Northwest Health Care Center in San Antonio, TX. This opportunity is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside. Quotes are due by June 15, 2026, at 10:00 AM CDT.
Scope of Work
The contractor will provide comprehensive patient porter services, acting as a liaison between patients and staff. Key responsibilities include assisting patients with navigation, information, and mobility (e.g., entering/exiting vehicles, loading/unloading wheelchairs). Services also extend to supporting medical and pharmacy patient transportation and performing postmortem patient transportation. Personnel must maintain professional conduct, adhere to facility policies, and possess Basic Life Support (BLS) certification, a minimum of six months customer service experience, and be at least 18 years old. They must also pass a background check for a PIV badge, comply with annual influenza immunization requirements (or exemption), and adhere to the VA's alcohol and drug-free workplace policy.
Contract Details
This is a Firm-Fixed Price contract with a 12-month base period and four (4) 12-month option periods, potentially totaling up to five years. The base year is scheduled from August 1, 2026, to July 31, 2027. The estimated overall acquisition value is $47 Million. The place of performance is San Antonio, TX.
Eligibility & Submission
This acquisition is 100% set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). Offerors must be verified and registered in SAM and SBA at the time of submission. Quotes must be submitted via email to romya.turner@va.gov with "Solicitation 36C25726Q0551" in the subject line. Required submission volumes include Technical Capability, Past Performance, and Price. The award will be made to the responsible offeror whose quote is most advantageous to the Government, considering price and other factors. Technical questions are due by June 9, 2026, at 12:00 PM CST.
Key Documents & Compliance
Bidders must review the attached Wage Determination (D.1), which establishes minimum wage rates and fringe benefits for various occupations in the specified Texas counties, including Bexar. This is crucial for factoring labor costs. Offerors are also required to complete D.3 PAST PERFORMANCE REFERENCES to provide details on at least three relevant past contracts. The government will use D.2 - Past Performance Survey to assess contractor performance, emphasizing the importance of strong past performance. Invoices must be submitted monthly via the Tungsten Network.